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TICKET ARCHIVE -> Installing OS 9/shut down
Anisha - Mar 25, 2006 - 9:57 am
My seven-month old iMac G5 with OS X 10.4.5 has just been returned to me from a workshop after two weeks dealing with intermittent start-up problems. A new motherboard was fitted. Although I had an iMac for seven years before that I consider myself a novice technically. I am very anxious not to rock the boat.
I need Classic to access my old Reunion 7 data. I tried to access OS 9 via Install disc 2 but got a message that there was nothing to install. I have a separate 9.2.1 disc from when I upgraded the old iMac. Would it be better to use this? Should I anticipate problems? Should I install everything there?
Separate issue. I used to put this machine into sleep mode unless going away for some days, as recommended in the manual. I've now been advised to shut down every night. I think this was when my start-up problems began before repair but I don't know for sure. The fans come on most times when I shut down at night. How long should I allow them to run? If I left them would they eventually turn off? I'm biting my nails after five minutes and usually soon after press down on the off switch for the five seconds it takes to stop them.
Many thanks for any help. Sorry if these issues have been dealt with. I couldn't find anything that completely matched.
Anisha
I need Classic to access my old Reunion 7 data. I tried to access OS 9 via Install disc 2 but got a message that there was nothing to install. I have a separate 9.2.1 disc from when I upgraded the old iMac. Would it be better to use this? Should I anticipate problems? Should I install everything there?
Separate issue. I used to put this machine into sleep mode unless going away for some days, as recommended in the manual. I've now been advised to shut down every night. I think this was when my start-up problems began before repair but I don't know for sure. The fans come on most times when I shut down at night. How long should I allow them to run? If I left them would they eventually turn off? I'm biting my nails after five minutes and usually soon after press down on the off switch for the five seconds it takes to stop them.
Many thanks for any help. Sorry if these issues have been dealt with. I couldn't find anything that completely matched.
Anisha
philippe99 - Mar 25, 2006 - 11:27 am
Hi Anisha and welcome to macosx.com
(1) you must install Classic -well OS 9 for Tiger - from the "Additional Software & Apple Hardware Test" disc
http://docs.info.apple.com/article.h.../en/mh763.html
The iMac G5 will not boot on any OS 9 CD
(2) -just for information- 9.2.1 is a simple update disc; no old imac will boot on an update disc
(3) when you say "shut down ..and the fans come on", do you want to speak about fans run high when you put the iMac into sleep mode or when you perform a real shutdown, i.e when powering it off ? If last, despite the fans problem, does the imac powers off or not ?
Regards
Philippe
(1) you must install Classic -well OS 9 for Tiger - from the "Additional Software & Apple Hardware Test" disc
http://docs.info.apple.com/article.h.../en/mh763.html
The iMac G5 will not boot on any OS 9 CD
(2) -just for information- 9.2.1 is a simple update disc; no old imac will boot on an update disc
(3) when you say "shut down ..and the fans come on", do you want to speak about fans run high when you put the iMac into sleep mode or when you perform a real shutdown, i.e when powering it off ? If last, despite the fans problem, does the imac powers off or not ?
Regards
Philippe
Anisha - Mar 25, 2006 - 1:42 pm
Hi Philippe,
Thank you for responding so very quickly. The installation was easy after all. I was clicking on the bundle for Classic Support.
Regarding shut down. At night I have started to shut down rather than put to sleep . I go to Apple > Shut Down. The screen darkens and appears to shut but you can hear a very faint humming. I wait and perhaps a minute later the fans start up, quite loudly but I'm told this is not an over loud noise. I have never just left them to run. After about six or seven minutes I press the off button behind for a count of about seven and they stop and the Mac is closed down. I have it back from the repair shop for six nights. On four of these nights it did as described. On the other two occasions it closed immediately - No faint hum.
Thanks again, Anisha
Thank you for responding so very quickly. The installation was easy after all. I was clicking on the bundle for Classic Support.
Regarding shut down. At night I have started to shut down rather than put to sleep . I go to Apple > Shut Down. The screen darkens and appears to shut but you can hear a very faint humming. I wait and perhaps a minute later the fans start up, quite loudly but I'm told this is not an over loud noise. I have never just left them to run. After about six or seven minutes I press the off button behind for a count of about seven and they stop and the Mac is closed down. I have it back from the repair shop for six nights. On four of these nights it did as described. On the other two occasions it closed immediately - No faint hum.
Thanks again, Anisha
philippe99 - Mar 25, 2006 - 2:16 pm
Strange your shutdown issue.
Personnaly, I have heard of one and only one same behavior on an Imac: it was related to a conflict with a USB dsl/broaband model that will badly prevent the Mac to properly shutodown.
Could you make some tests of shutdowing the Mac after having disconnected from the mac ports any modem/harddrive or external devices, even if a printer..so just keep the keyboard and mouse before shutdown. By are you using an Bluethooth keyboard&mouse ?
After a bad shutdown, the one you have to force to shutdown, could you reboot the mac and see in Applications/Utilities/Console if any error appears in the various logs the Console contain
But, to be sure, before any attempt, do these:
Close all the running applications (except the Finder)
(1) repair permissions
(must be admin)
Launch Applications/Utilities/DiskUtility
On the left pane, select the drive
On the right, select the First Aid (or SOS) tab
Then click on repair permissions and let run; don not worry about messages like " new permissions...."
Quit DiskUtility
Shutdown and reboot
(2) could you also download Macjanitor
http://personalpages.tds.net/~brian_...acjanitor.html
and use it to run the 3 maintenance scripts
The maintenance scripts are Unix scripts which are automatically ran on your
Mac between 02Am and 04 am..if your Mac is on at this moment.
I can advice you to run, through Macjanitor, the daily script each day, the week script each week, ..and so on
Regards
Philippe
Personnaly, I have heard of one and only one same behavior on an Imac: it was related to a conflict with a USB dsl/broaband model that will badly prevent the Mac to properly shutodown.
Could you make some tests of shutdowing the Mac after having disconnected from the mac ports any modem/harddrive or external devices, even if a printer..so just keep the keyboard and mouse before shutdown. By are you using an Bluethooth keyboard&mouse ?
After a bad shutdown, the one you have to force to shutdown, could you reboot the mac and see in Applications/Utilities/Console if any error appears in the various logs the Console contain
But, to be sure, before any attempt, do these:
Close all the running applications (except the Finder)
(1) repair permissions
(must be admin)
Launch Applications/Utilities/DiskUtility
On the left pane, select the drive
On the right, select the First Aid (or SOS) tab
Then click on repair permissions and let run; don not worry about messages like " new permissions...."
Quit DiskUtility
Shutdown and reboot
(2) could you also download Macjanitor
http://personalpages.tds.net/~brian_...acjanitor.html
and use it to run the 3 maintenance scripts
The maintenance scripts are Unix scripts which are automatically ran on your
Mac between 02Am and 04 am..if your Mac is on at this moment.
I can advice you to run, through Macjanitor, the daily script each day, the week script each week, ..and so on
Regards
Philippe
Anisha - Mar 25, 2006 - 6:03 pm
Thank you Philippe.
I've now downloaded Macjanitor and done the daily and week scripts. I'll do the shutdown with all your instructions tomorrow when I'm feeling brighteyed .... and then get back to you.
Anisha
I've now downloaded Macjanitor and done the daily and week scripts. I'll do the shutdown with all your instructions tomorrow when I'm feeling brighteyed .... and then get back to you.
Anisha
Anisha - Mar 26, 2006 - 7:08 am
Philippe,
I am just about to do the tests you advise. I am not using Bluetooth and have just switched it off. Is that correct?
In DiskUtility on the left are the following options - 149.1 GB ST3160023AS and Macintosh HD (as well as Macjanitor and GoogleEarth) Which of the first two is the drive? I am sure this is a daft question but ....
I will wait to hear from you, which I appreciate may not be for some time.
Regards,
Anisha
I am just about to do the tests you advise. I am not using Bluetooth and have just switched it off. Is that correct?
In DiskUtility on the left are the following options - 149.1 GB ST3160023AS and Macintosh HD (as well as Macjanitor and GoogleEarth) Which of the first two is the drive? I am sure this is a daft question but ....
I will wait to hear from you, which I appreciate may not be for some time.
Regards,
Anisha
philippe99 - Mar 26, 2006 - 7:13 am
(1) yes, ok that you have disabled the BT
(2) select the "Macintosh HD"
Philippe
(2) select the "Macintosh HD"
Philippe
Anisha - Mar 26, 2006 - 7:41 am
Philippe
Shutting down did not result in fans this time. (By the way I put it to sleep last night) I'm not sure at which time exactly I would have shut down but perhaps you can tell
Looking in Utilities/Console I can find no error message as such, just a great deal of stuff. Do you want to see just a little of it?
Console log<<<<2006-03-26 13:21:23.428 SystemUIServer[80] lang is:en
Mar 26 13:21:25 jenny-khans-imac-g5 pppd[90]: Device '/dev/cu.AdslUsbModemUADSLG' does not exist
In System log
Mar 26 13:14:37 jenny-khans-imac-g5 launchd: Server 0 in bootstrap 1103 uid 0: "/usr/sbin/lookupd"[858]: exited abnormally: Hangup
Mar 26 13:14:44 jenny-khans-imac-g5 kernel[0]: USBF: 52041.242 AppleUSBOHCI[0x1704000]::CreateGeneralTransfer - trying to queue to a stalled pipe
Mar 26 13:19:31 jenny-khans-imac-g5 kernel[0]: disk3s2: device is write locked.
Mar 26 13:19:31 jenny-khans-imac-g5 kernel[0]: jnl: do_jnl_io: strategy err 0xd
Mar 26 13:19:31 jenny-khans-imac-g5 kernel[0]: jnl: write_journal_header: error writing the journal header!
Mar 26 13:19:32 jenny-khans-imac-g5 SystemStarter[890]: authentication service (898) did not complete successfully
Mar 26 13:21:15 localhost kernel[0]: OHCI Root Hub Simulation: family specific matching fails
Mar 26 13:21:25 jenny-khans-imac-g5 pppd[90]: Device '/dev/cu.AdslUsbModemUADSLG' does not exist
There was nothing in the library or various logs.
Anisha
Shutting down did not result in fans this time. (By the way I put it to sleep last night) I'm not sure at which time exactly I would have shut down but perhaps you can tell
Looking in Utilities/Console I can find no error message as such, just a great deal of stuff. Do you want to see just a little of it?
Console log<<<<2006-03-26 13:21:23.428 SystemUIServer[80] lang is:en
Mar 26 13:21:25 jenny-khans-imac-g5 pppd[90]: Device '/dev/cu.AdslUsbModemUADSLG' does not exist
In System log
Mar 26 13:14:37 jenny-khans-imac-g5 launchd: Server 0 in bootstrap 1103 uid 0: "/usr/sbin/lookupd"[858]: exited abnormally: Hangup
Mar 26 13:14:44 jenny-khans-imac-g5 kernel[0]: USBF: 52041.242 AppleUSBOHCI[0x1704000]::CreateGeneralTransfer - trying to queue to a stalled pipe
Mar 26 13:19:31 jenny-khans-imac-g5 kernel[0]: disk3s2: device is write locked.
Mar 26 13:19:31 jenny-khans-imac-g5 kernel[0]: jnl: do_jnl_io: strategy err 0xd
Mar 26 13:19:31 jenny-khans-imac-g5 kernel[0]: jnl: write_journal_header: error writing the journal header!
Mar 26 13:19:32 jenny-khans-imac-g5 SystemStarter[890]: authentication service (898) did not complete successfully
Mar 26 13:21:15 localhost kernel[0]: OHCI Root Hub Simulation: family specific matching fails
Mar 26 13:21:25 jenny-khans-imac-g5 pppd[90]: Device '/dev/cu.AdslUsbModemUADSLG' does not exist
There was nothing in the library or various logs.
Anisha
Anisha - Mar 26, 2006 - 7:41 am
Philippe
Shutting down did not result in fans this time. (By the way I put it to sleep last night) I'm not sure at which time exactly I would have shut down but perhaps you can tell
Looking in Utilities/Console I can find no error message as such, just a great deal of stuff. Do you want to see just a little of it?
Console log<<<<2006-03-26 13:21:23.428 SystemUIServer[80] lang is:en
Mar 26 13:21:25 jenny-khans-imac-g5 pppd[90]: Device '/dev/cu.AdslUsbModemUADSLG' does not exist
In System log
Mar 26 13:14:37 jenny-khans-imac-g5 launchd: Server 0 in bootstrap 1103 uid 0: "/usr/sbin/lookupd"[858]: exited abnormally: Hangup
Mar 26 13:14:44 jenny-khans-imac-g5 kernel[0]: USBF: 52041.242 AppleUSBOHCI[0x1704000]::CreateGeneralTransfer - trying to queue to a stalled pipe
Mar 26 13:19:31 jenny-khans-imac-g5 kernel[0]: disk3s2: device is write locked.
Mar 26 13:19:31 jenny-khans-imac-g5 kernel[0]: jnl: do_jnl_io: strategy err 0xd
Mar 26 13:19:31 jenny-khans-imac-g5 kernel[0]: jnl: write_journal_header: error writing the journal header!
Mar 26 13:19:32 jenny-khans-imac-g5 SystemStarter[890]: authentication service (898) did not complete successfully
Mar 26 13:21:15 localhost kernel[0]: OHCI Root Hub Simulation: family specific matching fails
Mar 26 13:21:25 jenny-khans-imac-g5 pppd[90]: Device '/dev/cu.AdslUsbModemUADSLG' does not exist
There was nothing in the library or various logs.
Anisha
Shutting down did not result in fans this time. (By the way I put it to sleep last night) I'm not sure at which time exactly I would have shut down but perhaps you can tell
Looking in Utilities/Console I can find no error message as such, just a great deal of stuff. Do you want to see just a little of it?
Console log<<<<2006-03-26 13:21:23.428 SystemUIServer[80] lang is:en
Mar 26 13:21:25 jenny-khans-imac-g5 pppd[90]: Device '/dev/cu.AdslUsbModemUADSLG' does not exist
In System log
Mar 26 13:14:37 jenny-khans-imac-g5 launchd: Server 0 in bootstrap 1103 uid 0: "/usr/sbin/lookupd"[858]: exited abnormally: Hangup
Mar 26 13:14:44 jenny-khans-imac-g5 kernel[0]: USBF: 52041.242 AppleUSBOHCI[0x1704000]::CreateGeneralTransfer - trying to queue to a stalled pipe
Mar 26 13:19:31 jenny-khans-imac-g5 kernel[0]: disk3s2: device is write locked.
Mar 26 13:19:31 jenny-khans-imac-g5 kernel[0]: jnl: do_jnl_io: strategy err 0xd
Mar 26 13:19:31 jenny-khans-imac-g5 kernel[0]: jnl: write_journal_header: error writing the journal header!
Mar 26 13:19:32 jenny-khans-imac-g5 SystemStarter[890]: authentication service (898) did not complete successfully
Mar 26 13:21:15 localhost kernel[0]: OHCI Root Hub Simulation: family specific matching fails
Mar 26 13:21:25 jenny-khans-imac-g5 pppd[90]: Device '/dev/cu.AdslUsbModemUADSLG' does not exist
There was nothing in the library or various logs.
Anisha
philippe99 - Mar 27, 2006 - 4:33 am
Anisha, do you make the tests of shutdowing the machine with any plugged external devices, especially an dsl/broaband modem ??
Just unpug the perigpherrals while the mac is off and plya with the machine like this...i.e without any Web connection...try to shutdown it .
Philippe
Just unpug the perigpherrals while the mac is off and plya with the machine like this...i.e without any Web connection...try to shutdown it .
Philippe
Anisha - Mar 27, 2006 - 5:05 am
Philippe,
Yesterday I shut down the machine yesterday with nothing connected and got the response I reported to you yesterday. No fans.
This morning I shut down with printer disconnected but modem still connected. It shut properly. There were no fans and no error messages.
I think I will now try modem disconnected and printer connected. What do you think?
Anisha
Yesterday I shut down the machine yesterday with nothing connected and got the response I reported to you yesterday. No fans.
This morning I shut down with printer disconnected but modem still connected. It shut properly. There were no fans and no error messages.
I think I will now try modem disconnected and printer connected. What do you think?
Anisha
Anisha - Mar 27, 2006 - 5:24 am
Philippe,
I just shut down with modem disconnected, printer connected. Good shut down. No fans. Only this in Utilities/consul
<
2006-03-27 11:16:08.955 SystemUIServer[80] lang is:en
Mar 27 11:16:11 jenny-khans-imac-g5 pppd[90]: Device '/dev/cu.AdslUsbModemUADSLG' does not exist
**********
Disk Utility started.>>
So that is four consecutive good shutdowns. No fans. Do you think there was an error that has been corrected? I so very much want to avoid the problems I had which led to the necessity of sending it away. i.e. impossibility of starting up - blue, grey screens etc.
There was never a problem while I always just put it to sleep. Only recently when I was advised to shut it down.
Thank you and regards,
Anisha
I just shut down with modem disconnected, printer connected. Good shut down. No fans. Only this in Utilities/consul
<
2006-03-27 11:16:08.955 SystemUIServer[80] lang is:en
Mar 27 11:16:11 jenny-khans-imac-g5 pppd[90]: Device '/dev/cu.AdslUsbModemUADSLG' does not exist
**********
Disk Utility started.>>
So that is four consecutive good shutdowns. No fans. Do you think there was an error that has been corrected? I so very much want to avoid the problems I had which led to the necessity of sending it away. i.e. impossibility of starting up - blue, grey screens etc.
There was never a problem while I always just put it to sleep. Only recently when I was advised to shut it down.
Thank you and regards,
Anisha
philippe99 - Mar 27, 2006 - 7:00 am
>There was never a problem while I always just put it to sleep
That's the more surprising point of your issue; I've heard problems on all types of macs when going into sleep mode, never -except one with usb modem- about a classic shutdown.
I never put any of my Macintosh machines into sleep mode ; I just have a screensaver. And I shutdown them daily.
On the other hand,
* I think you previous starting up issue is a different problem
* repairing permissions and running macjanitor scripts on a regular basis can help
Philippe
That's the more surprising point of your issue; I've heard problems on all types of macs when going into sleep mode, never -except one with usb modem- about a classic shutdown.
I never put any of my Macintosh machines into sleep mode ; I just have a screensaver. And I shutdown them daily.
On the other hand,
* I think you previous starting up issue is a different problem
* repairing permissions and running macjanitor scripts on a regular basis can help
Philippe
Anisha - Mar 27, 2006 - 8:13 am
Philippe,
Thank you for staying with the case.
I shut down at 12.57 removing all peripherals including accidentally the mouse. This was not a good shut down and fans came on. This might refer to it in the Console
<
Mar 27 12:55:52 jenny-khans-imac-g5 pppd[235]: remote IP address 10.112.112.112>>>
Perhaps it was because of the missing mouse that the fans came on or does this suggest the problem is still lurking?
Closed down at 1.20 and l.40 with both modem and printer attached. Good shutdown. No fans. This extract from Console
<
Mar 27 13:39:04 jenny-khans-imac-g5 lookupd[192]: lookupd (version 369.2) starting - Mon Mar 27 13:39:04 2006
Mar 27 13:39:04 jenny-khans-imac-g5 shutdown: halt by jennykhan:
Mar 27 13:39:04 jenny-khans-imac-g5 SystemStarter[197]: authentication service (205) did not complete successfully>>
Perhaps you will want me to leave you now and see how things go, repairing permissions and running macjanitor scripts as you advise? Or do you think there is something still to sort out?
Anisha
Thank you for staying with the case.
I shut down at 12.57 removing all peripherals including accidentally the mouse. This was not a good shut down and fans came on. This might refer to it in the Console
<
Mar 27 12:55:52 jenny-khans-imac-g5 pppd[235]: remote IP address 10.112.112.112>>>
Perhaps it was because of the missing mouse that the fans came on or does this suggest the problem is still lurking?
Closed down at 1.20 and l.40 with both modem and printer attached. Good shutdown. No fans. This extract from Console
<
Mar 27 13:39:04 jenny-khans-imac-g5 lookupd[192]: lookupd (version 369.2) starting - Mon Mar 27 13:39:04 2006
Mar 27 13:39:04 jenny-khans-imac-g5 shutdown: halt by jennykhan:
Mar 27 13:39:04 jenny-khans-imac-g5 SystemStarter[197]: authentication service (205) did not complete successfully>>
Perhaps you will want me to leave you now and see how things go, repairing permissions and running macjanitor scripts as you advise? Or do you think there is something still to sort out?
Anisha
philippe99 - Mar 27, 2006 - 10:21 am
Just try for some days and post back if the problem still occurs. I've searched the web for an equivalent problem and found nothing
Please apologize me for such a stupid question but... You shutdown the mac by the "Shutdown" option in the Apple menu, right ? Not by pulling off the power cord ???
Philippe
Please apologize me for such a stupid question but... You shutdown the mac by the "Shutdown" option in the Apple menu, right ? Not by pulling off the power cord ???
Philippe
Anisha - Mar 27, 2006 - 11:05 am
LOL I must really have been asking some daft questions for you to ask that. Yes Philippe, I go to Apple menu and click Shutdown. I only pull out the power cord when I'm really miffed.
Many, many thanks. Hope I don't have to get back to you - for a long while.
Regards,
Anisha
Many, many thanks. Hope I don't have to get back to you - for a long while.
Regards,
Anisha
Anisha - Mar 29, 2006 - 7:48 am
Hi Philippe,
Unfortunately I'm still having problems.
After last speaking to you I shut down accidentally removing everything including the mouse. Fans. Had to force quit with button held down at back.
Next shut down with mouse, keyboard, internet, printer all connected. Fine. Instant shutdown.
Next with connections as above. Fans came on. Ran for five minutes then forced quit by pressing for count of six on the back button.
Next three shutdowns the same. On all three of these I received message < The computer was restarted after Mac OS X quit unexpectedly. Click to see report.> Haven't had this message before.
Last shut down with modem removed. No problems. (But Mac had only been on for half an hour). A couple of nights I've left Mac on overnight.
Regards,
Anisha
Unfortunately I'm still having problems.
After last speaking to you I shut down accidentally removing everything including the mouse. Fans. Had to force quit with button held down at back.
Next shut down with mouse, keyboard, internet, printer all connected. Fine. Instant shutdown.
Next with connections as above. Fans came on. Ran for five minutes then forced quit by pressing for count of six on the back button.
Next three shutdowns the same. On all three of these I received message < The computer was restarted after Mac OS X quit unexpectedly. Click to see report.> Haven't had this message before.
Last shut down with modem removed. No problems. (But Mac had only been on for half an hour). A couple of nights I've left Mac on overnight.
Regards,
Anisha
philippe99 - Mar 29, 2006 - 1:16 pm
Ok.
(1)
Before a shutdown...
Open Applications/Utilities/Activity Monitor
When the tool appears in the dock, right-click on its icon, then select "Monitors-> Display Activity Monitor" (or something like, my OS is French)
A window with all the running process appears.
With this Window selected -i.e in foreground- select File/Impress -> PDF; this will generate a PDF with all your applications running just before the shutdown
Upload this file with the "Upload" button just below the area in which your answer to this thread or send it me: philippe99 (at) macosx (dot) com ....well, repace 'at' and 'dot' by commonly used symbol ;-)
(2) In System Preferences / Accounts / /Login Items, do you have special programs launched at startup (Palm tools, Stuffit tools, ...) ?
(3) I would like to be sure that the modem driver is not the culprit; make tests with modem unplugged before shutdown and other tests with modem plugged
Philippe
(1)
Before a shutdown...
Open Applications/Utilities/Activity Monitor
When the tool appears in the dock, right-click on its icon, then select "Monitors-> Display Activity Monitor" (or something like, my OS is French)
A window with all the running process appears.
With this Window selected -i.e in foreground- select File/Impress -> PDF; this will generate a PDF with all your applications running just before the shutdown
Upload this file with the "Upload" button just below the area in which your answer to this thread or send it me: philippe99 (at) macosx (dot) com ....well, repace 'at' and 'dot' by commonly used symbol ;-)
(2) In System Preferences / Accounts /
(3) I would like to be sure that the modem driver is not the culprit; make tests with modem unplugged before shutdown and other tests with modem plugged
Philippe
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