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TICKET ARCHIVE -> Internet Connect not working with DSL

bigbob - Nov 10, 2007 - 8:42 am

Max OS 10.4.10 G4 iMac. I have just switched to DSL abd I can't get Internet Connect to recognize the external modem. Maybe it's not supposed to! It worked fine with the internal modem and dial-up. Is there an answer?

bigbob

Serenak - Nov 10, 2007 - 1:51 pm

Hello Big Bob

thanks for coming to macosx.com and I will do my best to help you.

Firstly welcome to the great online experience that broadband will give you - no really, no more watching that little timer, you will wonder how you ever put up with dial up at all - let alone for so long.

You are quite correct that internet connect won't find the DSL router (and unless you have a usb "broadband modem") it never will. If you do have a usb "modem" connector then you will no doubt need to install whatever drivers came with it before it will show up in the Internet Connect list.

If you are needing to set up your broadband you will find most of the settings you need to enter are found in the Network Preference Pane, or if you have an ethernet or wireless router (LAN) you will need to follow the manufacturer or ISP instructions on accessing the router with a browser and entering the settings there... if your ISP provided the router then it may well be preconfigured and need no "setting up" from you at all.


As you didn't say "my internet connection is not working" in the question I am for now assuming that your question is more one of curiosity than necessity... If not come back and tell me more specific problems and I will steer you from there

bigbob - Nov 10, 2007 - 2:22 pm

Thanks for the swift reply.

To clear things up, I have an external modem supplied by Bell South with an ethernet connection. All I have to do is open up "Firefox" and I get connected right away.

I am just interested in getting Apple's "Internet Connect" to tell me how fast the modem is receiving the signals.

Serenak - Nov 10, 2007 - 2:40 pm

OK, well then that is an ethernet router and no doubt came completely ready to run.

Internet Connect cannot see such a device an was never meant to.

If you want to measure the speed of your connection you are best to google for an online (A)DSL test...

Here in the UK I like this one http://www.thinkbroadband.com/speedtest.html
but you might find this one more enlightening
http://www.speedtest.net/

Hope that helps Bob

Oh and the quick response is just fluke... Luck of the draw as it were - I logged on and saw a question there that I thought I could help with and answered it... Some questions get answered right off the bat... sometimes the more thorny or less clearly expressed ones have to wait for a tech who can tackle it or is prepared to dig out what the poster actually is asking

Enjoy the broadband...