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TICKET ARCHIVE -> Iphoto
JayCee - Nov 9, 2005 - 5:33 pm
I have a Mac osX And iphoto will not read my camera. i have taken it into the sstore where i purchased it and the camera works fine all the pioctures show up there. Then I take it home and nothing works again. Please help me. i was told to reinstall ilife but I do not have an ilife disk.
LovesMacs - Nov 9, 2005 - 6:15 pm
Hello Dionne :-)
My name is Carolyn and I will try to assist you with the iPhoto/camera issue.
Ok... you have a Mac running OS X, but it would help if you could indicate which OS X... click the Apple logo top left of your desktop, click on, "About This Mac"... a pane will appear and it will tell you which OS X. Example: 10.3.x 10.4.x etc.... Also, same with iPhoto. Which iLife suite of software? 04 or 05 ??
Now, for the camera. What kind is it? I need this information so I can go the camera site and see what's up for you!!! You may need a driver or software...
I hope your camera is not a Sony... most of the later models are not compatible with Tiger (10.4.x). It would, however, work in Classic (9.0.4) which explains why it would have worked at the store.
Get back to me ASAP and I will try to help you get your pictures on your Mac! I have iPhoto and a digital camera so I have some background that hopefully will benefit you.
Regards,
Carolyn :-)
My name is Carolyn and I will try to assist you with the iPhoto/camera issue.
Ok... you have a Mac running OS X, but it would help if you could indicate which OS X... click the Apple logo top left of your desktop, click on, "About This Mac"... a pane will appear and it will tell you which OS X. Example: 10.3.x 10.4.x etc.... Also, same with iPhoto. Which iLife suite of software? 04 or 05 ??
Now, for the camera. What kind is it? I need this information so I can go the camera site and see what's up for you!!! You may need a driver or software...
I hope your camera is not a Sony... most of the later models are not compatible with Tiger (10.4.x). It would, however, work in Classic (9.0.4) which explains why it would have worked at the store.
Get back to me ASAP and I will try to help you get your pictures on your Mac! I have iPhoto and a digital camera so I have some background that hopefully will benefit you.
Regards,
Carolyn :-)
JayCee - Nov 11, 2005 - 11:19 am
Hi Carolyn,
My Mac is 10.3.9. iLife I believe is 04, and My Camera is a Kodak Easy share LS420. I have gone to there Web site and it is Compatible with Mac, and When we tested it at the Store we use the same model of computer a mine. i hope this helps.
Dionne
My Mac is 10.3.9. iLife I believe is 04, and My Camera is a Kodak Easy share LS420. I have gone to there Web site and it is Compatible with Mac, and When we tested it at the Store we use the same model of computer a mine. i hope this helps.
Dionne
LovesMacs - Nov 11, 2005 - 9:02 pm
HI Dionne :-)
Thanks for getting back with the information.
I checked out the EasyShare/Kodak software (drivers) page at Kodak and I can locate the drivers for OS 8.6 but nothing above that. Did you install the drivers from a CD from Kodak or from their web site???
CAUTION: Dionne... did you install the software from the KODAK Software CD before connecting the camera or dock to the computer. Failure to do so may cause the software to load incorrectly. ????
Dionne... bear with me here, I want to make sure I'm getting the correct information. Go to this link:
http://www.kodak.com/global/en/servi...q-path=749/925
Now, where it says: EasyShare software I see the button for
10.3, but when it shows the drivers for Mac, it only goes as high as 9, which is the older Mac OS Classic. Site navigation is confusing to say the least.
One suggestion... til we can get your Kodak to mount on the your Mac desktop, have you got iPhoto????? It comes with the iLife suite from Apple Computer. You can use that to upload pics from your Kodak Easyshare LS420, and iPhot is a blast to use.
One thing is for sure, run Disk Utility and Repair Permissions. Disk Utility is in your Applications folder. Launch Disk Utility, select the "Macintosh HD" in the panel on the left, then click, "Repair Permissions"... it takes about a minute to run. That can fix a myriad of problems on any Mac.
I'm thinking it's your drivers that are causing the problem... ok.. I need to know if you installed the software from a CD or a download ???
Post back... we'll get this working!
Carolyn :-)
Thanks for getting back with the information.
I checked out the EasyShare/Kodak software (drivers) page at Kodak and I can locate the drivers for OS 8.6 but nothing above that. Did you install the drivers from a CD from Kodak or from their web site???
CAUTION: Dionne... did you install the software from the KODAK Software CD before connecting the camera or dock to the computer. Failure to do so may cause the software to load incorrectly. ????
Dionne... bear with me here, I want to make sure I'm getting the correct information. Go to this link:
http://www.kodak.com/global/en/servi...q-path=749/925
Now, where it says: EasyShare software I see the button for
10.3, but when it shows the drivers for Mac, it only goes as high as 9, which is the older Mac OS Classic. Site navigation is confusing to say the least.
One suggestion... til we can get your Kodak to mount on the your Mac desktop, have you got iPhoto????? It comes with the iLife suite from Apple Computer. You can use that to upload pics from your Kodak Easyshare LS420, and iPhot is a blast to use.
One thing is for sure, run Disk Utility and Repair Permissions. Disk Utility is in your Applications folder. Launch Disk Utility, select the "Macintosh HD" in the panel on the left, then click, "Repair Permissions"... it takes about a minute to run. That can fix a myriad of problems on any Mac.
I'm thinking it's your drivers that are causing the problem... ok.. I need to know if you installed the software from a CD or a download ???
Post back... we'll get this working!
Carolyn :-)
JayCee - Nov 15, 2005 - 11:33 am
Hi Carolyn,
i origanally installed the software that came with the camera, but then deleted it beacuse I wanted to use iphoto. hope this helps. I am doing the utility check right now.
Dionne
i origanally installed the software that came with the camera, but then deleted it beacuse I wanted to use iphoto. hope this helps. I am doing the utility check right now.
Dionne
LovesMacs - Nov 16, 2005 - 12:09 am
HI Dionne,
After you did the Disk Utility, try reinstalling the drivers from the CD or go to this link:
http://www.kodak.com/global/en/servi...ml?pq-path=925
Click the button for Mac OS X 10.3.x and download the 28MB file. When the file is finished it will mount a .dmg file/icon on your Desktop. Double click that and then follow the installation instructions. Run Disk Utility and Repair Permissions. Reboot your Mac, launch iPhoto, and see if you can get iPhoto to recognize your camera. I don't think it's iPhoto you need to reinstall. I think you just need the proper drivers (software).
Let me know if this helps any...
Carolyn :-)
After you did the Disk Utility, try reinstalling the drivers from the CD or go to this link:
http://www.kodak.com/global/en/servi...ml?pq-path=925
Click the button for Mac OS X 10.3.x and download the 28MB file. When the file is finished it will mount a .dmg file/icon on your Desktop. Double click that and then follow the installation instructions. Run Disk Utility and Repair Permissions. Reboot your Mac, launch iPhoto, and see if you can get iPhoto to recognize your camera. I don't think it's iPhoto you need to reinstall. I think you just need the proper drivers (software).
Let me know if this helps any...
Carolyn :-)
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