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TICKET ARCHIVE -> Iphoto
Andrea Hecht - May 15, 2005 - 10:33 pm
Two questions
(1) how can I email a group of JPEGS in an Album? I have a MacOSx and I use iMail.
(2) when I click Help for iPhoto I get no help -- instead, I get this message: No file exists at “/Users/andreahecht/Library/Caches/com.apple.helpui/iPhoto Help/pgs/hlp134.html”. This error appears for every single topic on the iPhoto "help" menu, i.e., I have no online access to that help program.
Thanks.
Andrea
(1) how can I email a group of JPEGS in an Album? I have a MacOSx and I use iMail.
(2) when I click Help for iPhoto I get no help -- instead, I get this message: No file exists at “/Users/andreahecht/Library/Caches/com.apple.helpui/iPhoto Help/pgs/hlp134.html”. This error appears for every single topic on the iPhoto "help" menu, i.e., I have no online access to that help program.
Thanks.
Andrea
Saxphile - May 15, 2005 - 10:40 pm
Hi Andrea,
You can select many photos by holding Command(apple sign) when you select them. Then you just press Email and the photos will be sent to Mail. Be careful that you don't send too many large photos at a time since most email accounts can't deal with messages larger than 2MB.
As for the Help problem. Sounds like your iPhoto install is incomplete. If you have the iLife DVD you need to install it for there, or if iPhoto came with your computer put in the Restoring DVD and install "Additional Programs" (or something like that, I can't remember the exact wording).
Let me know if you need more help.
Charlie
--------
Computers are useless. They can only give you answers. -- Pablo Picasso
You can select many photos by holding Command(apple sign) when you select them. Then you just press Email and the photos will be sent to Mail. Be careful that you don't send too many large photos at a time since most email accounts can't deal with messages larger than 2MB.
As for the Help problem. Sounds like your iPhoto install is incomplete. If you have the iLife DVD you need to install it for there, or if iPhoto came with your computer put in the Restoring DVD and install "Additional Programs" (or something like that, I can't remember the exact wording).
Let me know if you need more help.
Charlie
--------
Computers are useless. They can only give you answers. -- Pablo Picasso
Andrea Hecht - May 15, 2005 - 11:05 pm
Charlie,
Thank you very much for your quick and clear reply! I'm embarassed to say that I "noticed" the Email Button a minute after emailing Help . . . The tip about email account capacity of 2MB is very useful, which leads me to a related question: is there a quick way to transform Jpegs into thumbnails (these are smaller files, right?) for purposes of mailing large groups of photos (similar to a contact sheet)?
As for the IPhoto Help, I did get iPhoto with the machine. Do you know where I can find the Restoring DVD (I never got one).
Many thanks!
Andrea
Thank you very much for your quick and clear reply! I'm embarassed to say that I "noticed" the Email Button a minute after emailing Help . . . The tip about email account capacity of 2MB is very useful, which leads me to a related question: is there a quick way to transform Jpegs into thumbnails (these are smaller files, right?) for purposes of mailing large groups of photos (similar to a contact sheet)?
As for the IPhoto Help, I did get iPhoto with the machine. Do you know where I can find the Restoring DVD (I never got one).
Many thanks!
Andrea
Saxphile - May 15, 2005 - 11:22 pm
Hi Andrea,
Shouldn't your computer come with a whole bunch of stuff? It can either be a restoring DVD or some CDs. If you bought the computer used and never got them, then you're out of luck. However, if the version of iPhoto you have now is iPhoto 4 and you have a G4 or G5, I'd suggest you to get iLife 05 from Apple as iPhoto 5 is significantly better.
You can use the Export function in iPhoto to reduce the size of the photos (thumbnails are just really tiny photos). It's under either File -> Export or Share -> Export. Explore the options and see which one fits you best.
Cheers,
Charlie
--------
Computers are useless. They can only give you answers. -- Pablo Picasso
Shouldn't your computer come with a whole bunch of stuff? It can either be a restoring DVD or some CDs. If you bought the computer used and never got them, then you're out of luck. However, if the version of iPhoto you have now is iPhoto 4 and you have a G4 or G5, I'd suggest you to get iLife 05 from Apple as iPhoto 5 is significantly better.
You can use the Export function in iPhoto to reduce the size of the photos (thumbnails are just really tiny photos). It's under either File -> Export or Share -> Export. Explore the options and see which one fits you best.
Cheers,
Charlie
--------
Computers are useless. They can only give you answers. -- Pablo Picasso
Andrea Hecht - May 16, 2005 - 7:29 pm
Thank you Charlie! I found a "Hardware" disk that I got with my iMac when I bought it and will see if I can reinstall iPhoto. But in the meantime I've done some web research -- I'm working with iPhoto 2.0 (I've had my iMac for 2 years but only just started working with digital photos) -- do you think I can upgrade to the much-vaunted iPhoto 5.0 or do I have to buy the whole package anew . . . .
Also, seems like Tiger is a necessity as well -- I have OSX 10.2 -- is that another de novo purchase in the wings or do they have upgrades . . .
If these Qs are off-topic let me know and I will take no for an answer with no hard feelings!
Thank you.
Also, seems like Tiger is a necessity as well -- I have OSX 10.2 -- is that another de novo purchase in the wings or do they have upgrades . . .
If these Qs are off-topic let me know and I will take no for an answer with no hard feelings!
Thank you.
Saxphile - May 16, 2005 - 7:54 pm
Hi Andrea,
You're free to ask any Mac-related questions as you wish. I'm happy to answer them for you no matter what the original topic is. I will only ask you to open a new topic if I can't answer your question or when I think the question is important enough to become a new topic.
Hardware Test is not quite the same thing as Software Restore, but put it in and see what's in it anyway. Since your iMac is two years old I assume it's a desklamp iMac G4? If so, upgrading to Tiger and iLIfe 05 (both need to be bought from Apple) would probably make things much better for you. The difference between iPhoto 5 and iPhoto 2 is very significant, especially if you have lots of photos and want to do some touch-ups. But since iLife 05 (iPhoto doesn't come individually) requires 10.3, you can't install it without upgrading Mac OS, too. If you decide to upgrade, I'll suggest you to add more memory to at least 512MB (1 GB would be much better) to maximize the performance gain. Macs tend to last much longer than PCs, so upgrading can really pay off.
Let me know if you need to know more.
Charlie
--------
Computers are useless. They can only give you answers. -- Pablo Picasso
You're free to ask any Mac-related questions as you wish. I'm happy to answer them for you no matter what the original topic is. I will only ask you to open a new topic if I can't answer your question or when I think the question is important enough to become a new topic.
Hardware Test is not quite the same thing as Software Restore, but put it in and see what's in it anyway. Since your iMac is two years old I assume it's a desklamp iMac G4? If so, upgrading to Tiger and iLIfe 05 (both need to be bought from Apple) would probably make things much better for you. The difference between iPhoto 5 and iPhoto 2 is very significant, especially if you have lots of photos and want to do some touch-ups. But since iLife 05 (iPhoto doesn't come individually) requires 10.3, you can't install it without upgrading Mac OS, too. If you decide to upgrade, I'll suggest you to add more memory to at least 512MB (1 GB would be much better) to maximize the performance gain. Macs tend to last much longer than PCs, so upgrading can really pay off.
Let me know if you need to know more.
Charlie
--------
Computers are useless. They can only give you answers. -- Pablo Picasso
Andrea Hecht - May 16, 2005 - 8:36 pm
Hi Charlie -
Geez, it sounds like I'll be pledging my first born to Mac . . . If I understand correctly, the following items are what I may consider buying at this stage:
1. System upgrade to Tiger (from Jaguar)
2. iLife 5
3. 1 GB of additional memory
From my web searches it seems that I also have to worry about upgrades wiping out existing data. I'm particularly concerned about the album I've been working hard on in iPhoto 2 and about all docs that I've created in Word & Word Perfect. So the next question I have for you is . . . what are the processes and hardware/software items that I will require to ensure that I don't lose my content if I do get Tiger & iLife 5?
Thanks!
Andrea
Geez, it sounds like I'll be pledging my first born to Mac . . . If I understand correctly, the following items are what I may consider buying at this stage:
1. System upgrade to Tiger (from Jaguar)
2. iLife 5
3. 1 GB of additional memory
From my web searches it seems that I also have to worry about upgrades wiping out existing data. I'm particularly concerned about the album I've been working hard on in iPhoto 2 and about all docs that I've created in Word & Word Perfect. So the next question I have for you is . . . what are the processes and hardware/software items that I will require to ensure that I don't lose my content if I do get Tiger & iLife 5?
Thanks!
Andrea
Saxphile - May 16, 2005 - 10:12 pm
Hi Andrea,
Depending on how much memory you have in your computer now, you don't necessarily have to buy 1 GB of RAM. For example, if you have 256MB in one slot and the other is empty, you can just get another 512 MB. Be very careful, however, when shopping for RAM for your iMac. There are three generations of iMac G4, and they all use different RAM modules (with some exceptions). Buy from an authorized Apple reseller and make sure you tell them the exact model number and CPU speed of your iMac G4 when buying memory. If you have the earliest iMac G4 (700 or 800 MHz G4), 1 GB of RAM will set you back almost USD200. For the later models it'll be around USD120.
The best backup option you can have is to get a Firewire external hard drive (more dough. I know!). You can make an exact backup of your computer, and if anything goes wrong you can boot from the external drive and restore your computer with the backup. Talk to your Apple dealer for recommendations on firewire drives (LaCie is a popular brand, although generic ones are often just as good). This is something every Mac user should have.
Upgrading your system isn't necessarily risky. You can do an archive and install, and you shouldn't loss anything. Before opening iPhoto 5 for the first time after you install it, make sure you have a backup of your Photos folder (just copy it to somewhere else, like Desktop). iPhoto is known to corrupt libraries in some cases.
Let me know if you need to know more.
Charlie
--------
Computers are useless. They can only give you answers. -- Pablo Picasso
Depending on how much memory you have in your computer now, you don't necessarily have to buy 1 GB of RAM. For example, if you have 256MB in one slot and the other is empty, you can just get another 512 MB. Be very careful, however, when shopping for RAM for your iMac. There are three generations of iMac G4, and they all use different RAM modules (with some exceptions). Buy from an authorized Apple reseller and make sure you tell them the exact model number and CPU speed of your iMac G4 when buying memory. If you have the earliest iMac G4 (700 or 800 MHz G4), 1 GB of RAM will set you back almost USD200. For the later models it'll be around USD120.
The best backup option you can have is to get a Firewire external hard drive (more dough. I know!). You can make an exact backup of your computer, and if anything goes wrong you can boot from the external drive and restore your computer with the backup. Talk to your Apple dealer for recommendations on firewire drives (LaCie is a popular brand, although generic ones are often just as good). This is something every Mac user should have.
Upgrading your system isn't necessarily risky. You can do an archive and install, and you shouldn't loss anything. Before opening iPhoto 5 for the first time after you install it, make sure you have a backup of your Photos folder (just copy it to somewhere else, like Desktop). iPhoto is known to corrupt libraries in some cases.
Let me know if you need to know more.
Charlie
--------
Computers are useless. They can only give you answers. -- Pablo Picasso
Andrea Hecht - May 17, 2005 - 10:30 pm
Hi Charlie --
Thank you for another incredibly helpful response! I'll be following up on several of your recommendations. In addition, last night I burned all my current photos (in iPhoto 2.0) onto a CD ROM. Does that work as a backup (until I get FireWire) -- I was thinking that once I have iPhoto 5 I can just import everything on the CDROM (the images) into iPhoto 5 . . .
I'm going to go ahead with Tiger and adding 512 memory (I have 256 MBs as it is). I'll have to figure out what generation of iMac G4 I have and then I'll go hunting around for a memory board.
Well, I'm sure there will be future inquiries. Meanwhile, thanks again for all your advice so far.
Andrea
Thank you for another incredibly helpful response! I'll be following up on several of your recommendations. In addition, last night I burned all my current photos (in iPhoto 2.0) onto a CD ROM. Does that work as a backup (until I get FireWire) -- I was thinking that once I have iPhoto 5 I can just import everything on the CDROM (the images) into iPhoto 5 . . .
I'm going to go ahead with Tiger and adding 512 memory (I have 256 MBs as it is). I'll have to figure out what generation of iMac G4 I have and then I'll go hunting around for a memory board.
Well, I'm sure there will be future inquiries. Meanwhile, thanks again for all your advice so far.
Andrea
Andrea Hecht - May 17, 2005 - 10:34 pm
Hi (again). I checked my computer and it's a 1 GhZ Power PC G4 with OSX 10.2.3. So the 512 MB extra memory shouldn't be as expensive . . .
Saxphile - May 17, 2005 - 10:44 pm
Hi Andrea,
Yes that should work as a proper backup, but get the firewire drive ASAP and put everything on it. One program that I've found to be excellent is SuperDuper, although in order to use it you need to have 10.2.8. You can get SuperDuper from here:
http://www.shirt-pocket.com/SuperDup...scription.html
If you're going to upgrade to Panther/Tiger very soon, then you probably don't want to be bothered with updating to 10.2.8. In that case you can use Carbon Copy Cloner to back up your hard drive:
http://www.bombich.com/software/ccc.html
Once you have Panther/Tiger however, I'd still recommend SuperDuper as it is much more versatile.
You might want to check if you have two 128MB modules or one 256MB module in System Profile. If you have two 128MB modules then I'd suggest that you get two 512MB sticks and up it to a gig. It will be well worth it.
Cheers,
Charlie
--------
Computers are useless. They can only give you answers. -- Pablo Picasso
Yes that should work as a proper backup, but get the firewire drive ASAP and put everything on it. One program that I've found to be excellent is SuperDuper, although in order to use it you need to have 10.2.8. You can get SuperDuper from here:
http://www.shirt-pocket.com/SuperDup...scription.html
If you're going to upgrade to Panther/Tiger very soon, then you probably don't want to be bothered with updating to 10.2.8. In that case you can use Carbon Copy Cloner to back up your hard drive:
http://www.bombich.com/software/ccc.html
Once you have Panther/Tiger however, I'd still recommend SuperDuper as it is much more versatile.
You might want to check if you have two 128MB modules or one 256MB module in System Profile. If you have two 128MB modules then I'd suggest that you get two 512MB sticks and up it to a gig. It will be well worth it.
Cheers,
Charlie
--------
Computers are useless. They can only give you answers. -- Pablo Picasso
Andrea Hecht - May 18, 2005 - 8:41 pm
Hi Charlie --
At your suggestion I checked my system profile. Under memory it just says:
Location: DIMM0/J22 Type: [nothing] Size: Empty
Location DIMM1/J20 Type: DDR SDRAM Size 256 MB
Can you translate the meaning of this data in terms of your (much clearer) reference to modules (128 or 256)?
Thanks!
Andrea
At your suggestion I checked my system profile. Under memory it just says:
Location: DIMM0/J22 Type: [nothing] Size: Empty
Location DIMM1/J20 Type: DDR SDRAM Size 256 MB
Can you translate the meaning of this data in terms of your (much clearer) reference to modules (128 or 256)?
Thanks!
Andrea
Saxphile - May 18, 2005 - 9:17 pm
Hi Andrea,
You have one 256MB module, so there's one spare slot for a 512MB one.
Cheers,
Charlie
--------
Computers are useless. They can only give you answers. -- Pablo Picasso
You have one 256MB module, so there's one spare slot for a 512MB one.
Cheers,
Charlie
--------
Computers are useless. They can only give you answers. -- Pablo Picasso
Andrea Hecht - May 19, 2005 - 9:07 am
Thanks Charlie.
Does this mean I couldn't upgrade to 1G even if I wanted to or is there some attachment one can buy with additional memory slots?
Andrea
Does this mean I couldn't upgrade to 1G even if I wanted to or is there some attachment one can buy with additional memory slots?
Andrea
Saxphile - May 19, 2005 - 5:39 pm
Hi Andrea,
No, you can still upgrade to 1G if you want to, but it means you'd have to throw away the 256MB module since very few new computers still use that kind of memory. Again, since 512MB is so cheap you might not even care.
Cheers,
Charlie
--------
Computers are useless. They can only give you answers. -- Pablo Picasso
No, you can still upgrade to 1G if you want to, but it means you'd have to throw away the 256MB module since very few new computers still use that kind of memory. Again, since 512MB is so cheap you might not even care.
Cheers,
Charlie
--------
Computers are useless. They can only give you answers. -- Pablo Picasso
Andrea Hecht - Jul 14, 2005 - 7:04 pm
Hello again, Charlie.
Since we last corresponded I installed Tiger. And now I have a big problem. I turn on the computer, everything loads up to my desktop, but the cursor is frozen. The only way to fix this is to turn off the computer and turn it on again -- on Try # 2, the cursor is "live" again.
I posted this as a new query to this board but got an answer that was incomprehensible. I was hoping you could guide me along, as you did so well in the past!
Any ideas?
Thank you,
Andrea
Since we last corresponded I installed Tiger. And now I have a big problem. I turn on the computer, everything loads up to my desktop, but the cursor is frozen. The only way to fix this is to turn off the computer and turn it on again -- on Try # 2, the cursor is "live" again.
I posted this as a new query to this board but got an answer that was incomprehensible. I was hoping you could guide me along, as you did so well in the past!
Any ideas?
Thank you,
Andrea
Saxphile - Jul 15, 2005 - 7:11 pm
Hi Andrea,
Do you have any Norton products or Virex installed on your computer? If so, uninstall them, and in the future, avoid them like a swarm of bees.
If that wasn't the problem. Hold shift when the computer boots and see if you still have this problem. Also, do you have lots of 3rd party fonts in your system?
Lastly, check [You hard drive]/Library/StartupItems and let me know what's in there.
If none of the above suggestion works, for now you can at least put the computer to sleep instead of turning it off every time. I rarely turn my Mac off, and there's absolutely no problem with doing this.
Cheers,
Charlie
--------
Computers are useless. They can only give you answers. -- Pablo Picasso
Do you have any Norton products or Virex installed on your computer? If so, uninstall them, and in the future, avoid them like a swarm of bees.
If that wasn't the problem. Hold shift when the computer boots and see if you still have this problem. Also, do you have lots of 3rd party fonts in your system?
Lastly, check [You hard drive]/Library/StartupItems and let me know what's in there.
If none of the above suggestion works, for now you can at least put the computer to sleep instead of turning it off every time. I rarely turn my Mac off, and there's absolutely no problem with doing this.
Cheers,
Charlie
--------
Computers are useless. They can only give you answers. -- Pablo Picasso
Andrea Hecht - Jul 15, 2005 - 11:43 pm
Thank you Charlie.
The answer is negative on Virex and Norton (I've been warned) and on third-party fonts. I will try "Shift" at boot-up and will check Library/StartupItems and give you a report.
Cheers,
Andrea
The answer is negative on Virex and Norton (I've been warned) and on third-party fonts. I will try "Shift" at boot-up and will check Library/StartupItems and give you a report.
Cheers,
Andrea
Andrea Hecht - Jul 15, 2005 - 11:48 pm
Hi --
I checked the HD Library/Startups -- it's empty.
Will try rebooting with Shift key.
Andrea
I checked the HD Library/Startups -- it's empty.
Will try rebooting with Shift key.
Andrea
Saxphile - Jul 16, 2005 - 6:26 am
Hi Andrea,
How is your mouse connected to the iMac (throught a hub or directly into the Mac)? Can you try to unplug and plug the mouse after your first boot and the cursor freezes? If that doesn't work, trying pressing cmd+option+esc. This should bring up a Force Quit Applications window if the system is functional. If it does, then there's probably something wrong with your mouse and you should borrow another one and try it.
Cheers,
Charlie
--------
Computers are useless. They can only give you answers. -- Pablo Picasso
How is your mouse connected to the iMac (throught a hub or directly into the Mac)? Can you try to unplug and plug the mouse after your first boot and the cursor freezes? If that doesn't work, trying pressing cmd+option+esc. This should bring up a Force Quit Applications window if the system is functional. If it does, then there's probably something wrong with your mouse and you should borrow another one and try it.
Cheers,
Charlie
--------
Computers are useless. They can only give you answers. -- Pablo Picasso
Andrea Hecht - Jul 18, 2005 - 10:56 pm
Hi --
I tried all the tricks and none of them worked, so I'm letting my iMac "sleep," as you suggested.
Meanwhile, I've downloaded the Tiger update (4 1/2 hours!). After it finished downloading I clicked on the "hard drive" icon of the update and I clicked thru various licenses, etc. up to the point where the update wants to connect to the internet (presumably a registration issue) -- at that point, a window popped up saying "Connecting -- this may take a minute" . . . 1/2 hour later it was still stuck on that message so I just clicked "disconnect" and now the window is still there except the message is "Disconnecting -- this may take a minute."
Does my bypassing this non-connecting "connector" function affect the functioning of Tiger on my computer, do you think?
Thx,
Andrea
I tried all the tricks and none of them worked, so I'm letting my iMac "sleep," as you suggested.
Meanwhile, I've downloaded the Tiger update (4 1/2 hours!). After it finished downloading I clicked on the "hard drive" icon of the update and I clicked thru various licenses, etc. up to the point where the update wants to connect to the internet (presumably a registration issue) -- at that point, a window popped up saying "Connecting -- this may take a minute" . . . 1/2 hour later it was still stuck on that message so I just clicked "disconnect" and now the window is still there except the message is "Disconnecting -- this may take a minute."
Does my bypassing this non-connecting "connector" function affect the functioning of Tiger on my computer, do you think?
Thx,
Andrea
Saxphile - Jul 18, 2005 - 11:17 pm
Hi Andrea,
That sounds very odd. It's not supposed to try to connect to anything. Was the installer itself trying to connect to the internet was did it launch Software Update to do that? Where did you get your Tiger "update" from?
Depending on where you got stuck during the updating process, it could affect your system stability. If you suspect so, download the combo updater from here and install it again:
http://www.apple.com/support/downloa...1042combo.html
If you're on dial-up it's probably going to take a few hours, so just leave it to run overnight.
Cheers,
Charlie
--------
Computers are useless. They can only give you answers. -- Pablo Picasso
That sounds very odd. It's not supposed to try to connect to anything. Was the installer itself trying to connect to the internet was did it launch Software Update to do that? Where did you get your Tiger "update" from?
Depending on where you got stuck during the updating process, it could affect your system stability. If you suspect so, download the combo updater from here and install it again:
http://www.apple.com/support/downloa...1042combo.html
If you're on dial-up it's probably going to take a few hours, so just leave it to run overnight.
Cheers,
Charlie
--------
Computers are useless. They can only give you answers. -- Pablo Picasso
Andrea Hecht - Jul 19, 2005 - 9:40 am
Hi --
That was the combo updater I used (the link you provided). But the same thing happened when I installed the Tiger that I bought from the Mac store . . .
I'm going to see how it goes but maybe I should call Mac (since I get 3 months of free service) to tell them . . .
Andrea
That was the combo updater I used (the link you provided). But the same thing happened when I installed the Tiger that I bought from the Mac store . . .
I'm going to see how it goes but maybe I should call Mac (since I get 3 months of free service) to tell them . . .
Andrea
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