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TICKET ARCHIVE -> iPod lost data, not recognized by iTunes

jwendel3 - Feb 4, 2008 - 12:00 am

Hi, my name is John. I have had my iPod video for about a year, year and a half and it has always worked. I got a MacBook about 6 months ago just before college started and everything has worked great up until today. When I ejected my iPod from my computer safely today, I checked my music and all of it was gone. Then when I went to plug it back in, my automatic virus scan went about and showed that it still had about 5,000 "files" which would be my songs, but iTunes says it is unable to read my iPod or recognize the data on it.

Is there anyway for this to change and save my songs, or have all the songs been lost from my iPod? I wouldn't worry about it except that not all the music on my iPod was on my computer, so I can't just Reset my iPod and resync it to my computer.

Thank you.

zo219 - Feb 4, 2008 - 12:56 pm

There are techs here who could probably advise you more officially. What I would do is make invisible files visible, temporarily - I think you'll find your music on there, invisible.

Next would be to use something like Senuti to download your iPod to computer without iTunes,

It's not the MacBook, but the way iTunes has changed. You might want to uncheck iTunes managing the iPod and doing it yourself - just drag music onto the iPod in iTunes. But remember, it is a separate disk (with a ton of room on it for storage, BTW) ,,,, yours to manage and mount as you wish, with or without iTunes.

Hope this helps. I have the same iPod, had the same experience.

jwendel3 - Feb 5, 2008 - 4:50 pm

I don't know how to make the invisible files visible on a Mac. also, i can still see all the music that was on my computer before. Not all of the music that was on my ipod was on this computer, some of it was from my computer at home (I'm a college student), and that was a Dell, so i don't know if not having my ipod configured to a Mac plays a role in this or not.

thanks for the advice, but if there isn't anything else you can think of, i think i am going to go and talk to the guys at the apple store about it.

thanks again!