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TICKET ARCHIVE -> Ipod syncing

dord2001 - Jan 2, 2008 - 2:33 pm

Before buying a Ipod touch I have to be sure I can sync my calendar with that of my secretary who uses a PC. Used with satisfaction a palm one life drive but would like to do the same with my Ipod... Does ICal run on PC? Can an Ipod touch sync with palm desktop on a PC?
Thanks
Dominique (dord2001)

GrantG - Jan 4, 2008 - 3:14 pm

Hi Dominique,

Unfortunately, iCal is a mac only product. Your iPod touch will sync with Microsoft Outlook (not Express) or Palm Desktop. Put your Touch startup disc in your pc and run it. A window will pop up stating Discover your device. There is a change your sync method choice. Click on it and you will be given a choice to use palm desktop or microsoft outlook.

I hope this helps.
Grant

dord2001 - Jan 5, 2008 - 8:44 am

Thanks a million Grant
I will do that. Happy new year to you and your loved ones.
Dominique

dord2001 - Feb 7, 2008 - 5:14 pm

Hi Grant
Just bought a ipod touch... it did not come with a startup disc so I downloaded Itune7.6. I also have the january update of the touch software. I never had the discover your device window... It identified it readily and mounted it on I-tune. In the info on the touch I do have a window that asks me if I want to synchronise my calendar but palm does not appear there, only outlook... I remind you that I work on a PC running windows (not vista thank God)
Dominique

GrantG - Feb 8, 2008 - 12:40 am

That's contrary to the information I have on how things should work. I'll re-open this ticket for another tech with more expertise in this area to have a look at.

cheers
Grant

dord2001 - Feb 9, 2008 - 7:15 am

Thanks Grant I appreciate your help. The other step I tried was to read the manual in details and again all it talks about is syncing with outlook (which I might end up doing if i cannot do otherwise). I also browsed quickly on Apple website to try and find a startup disk or install application for ipod touch on Windows. No success there either.
Thanks anyway and as expected I am so hooked up to the other features of the touch that I will probably keep it anyway...
Dominqiue

TechSupport - Feb 12, 2008 - 7:20 am

We apologize for not being able to resolve the issue you asked of us. It is the absolute worst case scenario for us to do this. In our review of why this happens, it generally is related to either the particular issue being addressed or frequently, incomplete or incorrect information provided. We hope by moving your request to the public forums that you will be able to get a solution without leaving you empty handed.

Your ticket has been closed with our support team. Your request has just been posted to Mac OS X System & Mac Software and is available for your viewing at:

http://macosx.com/forums/showthread.php?t=298413

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