CosmicRay - May 13, 2005 - 10:42 pm
I just installed tiger, and every time i try to launch isync, it crashes. the top part of the problem report reads:
date/time: 2005-05-13 23:40:51.065 -0400
os version: 10.4 (build 8a428)
report version: 3
command: isync
path: /applications/isync.app/contents/macos/isync
parent: windowserver [68]
version: 2.0 (78)
build version: 1
project name: isyncui2
source version: 780000
pid: 440
thread: 0
exception: exc_bad_access (0x0001)
codes: kern_protection_failure (0x0002) at 0x00000006
any ideas?
Ace - May 18, 2005 - 12:34 am
How far does it get launching? Does it offer to report the crash to Apple, or not? Did you do an upgrade, an archive-and-install, or a fresh install, and if it was either of the first two, what devices do you have set up in iSync that it could be having issues with?
Also, a little more of the crash report might be useful; sometimes it's nice to see what the threads are doing when they die. If you have a web site to put it up on, you could put a URL to it here so as to spare the people who don't want to wade through five pages of arcane gobbledy-gook. Otherwise, put it up here anyway, since I seem to be the only one to have taken an interest in this so far.
--Adam
CosmicRay - May 18, 2005 - 7:58 am
Adam,
iSync launches, the brushed metal panel comes up, as does the file menu etc. (but these are not accessible), and it immediately crashes. The crash report window comes up and lets me send a report to Apple.
I have a Powerbook G4 1.5 GHz w/ 1GB Ram. I did an upgrade with Tiger, not archive and install. Before the upgrade, iSync worked fine with my Sony Ericsson via bluetooth. I have installed the Tiger update that came out a couple of days ago, and still have the same problem. I also rebooted in single user mode did fsck, and the disk seems fine.
Here is the full crash report - thanks for any help you can provide.
Date/Time: 2005-05-18 08:47:48.509 -0400
OS Version: 10.4.1 (Build 8B15)
Report Version: 3
Command: iSync
Path: /Applications/iSync.app/Contents/MacOS/iSync
Parent: WindowServer [109]
Version: 2.0 (79)
Build Version: 1
Project Name: iSyncUI2
Source Version: 790000
PID: 2515
Thread: 0
Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000006
Thread 0 Crashed:
0 com.apple.CoreFoundation 0x9072cf24 CFRetain + 60
1 com.apple.CoreFoundation 0x9073e368 CFDictionarySetValue + 448
2 com.apple.isync 0x0000b710 0x1000 + 42768
3 com.apple.CoreFoundation 0x90759d24 CFArrayApplyFunction + 416
4 com.apple.isync 0x0000b954 0x1000 + 43348
5 com.apple.isync 0x0000b4f8 0x1000 + 42232
6 com.apple.isync 0x00009948 0x1000 + 35144
7 com.apple.isync 0x00003978 0x1000 + 10616
8 com.apple.Foundation 0x92886d18 __NSFireDelayedPerform + 304
9 com.apple.CoreFoundation 0x9075deb0 __CFRunLoopDoTimer + 184
10 com.apple.CoreFoundation 0x9074a828 __CFRunLoopRun + 1680
11 com.apple.CoreFoundation 0x90749ddc CFRunLoopRunSpecific + 268
12 com.apple.HIToolbox 0x93122ca0 RunCurrentEventLoopInMode + 264
13 com.apple.HIToolbox 0x93122334 ReceiveNextEventCommon + 380
14 com.apple.HIToolbox 0x931221a0 BlockUntilNextEventMatchingListInMode + 96
15 com.apple.AppKit 0x9361d1a4 _DPSNextEvent + 384
16 com.apple.AppKit 0x9361ce68 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
17 com.apple.AppKit 0x936193cc -[NSApplication run] + 472
18 com.apple.AppKit 0x93709c1c NSApplicationMain + 452
19 com.apple.isync 0x00002df0 0x1000 + 7664
20 com.apple.isync 0x00002c90 0x1000 + 7312
Thread 0 crashed with PPC Thread State:
srr0: 0x9072cf24 srr1: 0x0200f030 vrsave: 0x00000000
cr: 0x24024282 xer: 0x00000004 lr: 0x9072cef0 ctr: 0x9072cee0
r0: 0x9073e368 r1: 0xbfffe320 r2: 0xa072cef0 r3: 0x00000000
r4: 0x00000000 r5: 0x00000000 r6: 0x00000000 r7: 0x01030301
r8: 0x642a2963 r9: 0x00000000 r10: 0x17dba6f5 r11: 0x88caabdb
r12: 0x00000000 r13: 0x00000000 r14: 0x00000001 r15: 0x00000001
r16: 0x00000000 r17: 0x00000000 r18: 0x00002e07 r19: 0x00000000
r20: 0x101bcfff r21: 0x5378ed15 r22: 0x00030acc r23: 0x00000000
r24: 0xa0727150 r25: 0xa0727150 r26: 0x00000000 r27: 0xa0729450
r28: 0x003fa6d0 r29: 0x00000000 r30: 0x00033788 r31: 0x9072cef0
Binary Images Description:
0x1000 - 0x2ffff com.apple.isync 2.0 (79) /Applications/iSync.app/Contents/MacOS/iSync
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0x4b3000 - 0x4c3fff com.apple.isync.ipod 2.0 (53) /Applications/iSync.app/Contents/PlugIns/iPodSyncConduit.syncdevice/Contents/MacOS/iPodSyncConduit
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0x915c1000 - 0x91654fff com.apple.print.framework.PrintCore 4.0 (172) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
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0x91a7f000 - 0x91a9bfff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
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0x94582000 - 0x9458efff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x945d3000 - 0x945e7fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x9506d000 - 0x950dafff com.apple.Bluetooth 1.6 (1.6f2) /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x95f46000 - 0x95fbdfff com.apple.syncservices 2.0 (170) /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
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0x981bf000 - 0x981c7fff com.apple.syncservices.syncservicesui 1.0 (66) /System/Library/PrivateFrameworks/SyncServicesUI.framework/Versions/A/SyncServicesUI
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Model: PowerBook5,4, BootROM 4.8.6f0, 1 processors, PowerPC G4 (1.1), 1.5 GHz, 1 GB
Graphics: ATI Mobility Radeon 9700, ATY,RV360M11, AGP, 128 MB
Memory Module: SODIMM0/J25LOWER, 512 MB, DDR SDRAM, PC2700U-25330
Memory Module: SODIMM1/J25UPPER, 512 MB, DDR SDRAM, PC2700U-25330
AirPort: AirPort Extreme, 3.5f1 (3.50.37.p6)
Modem: Jump, , V.92, Version 1.0,
Bluetooth: Version 1.6.0f2, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
PCI Card: TXN,PCIXXXX-00, cardbus, PC Card
Parallel ATA Device: MATSHITADVD-R UJ-825,
Parallel ATA Device: FUJITSU MHT2080AT, 74.53 GB
USB Device: Bluetooth HCI, , Up to 12 Mb/sec, 500 mA
Ace - May 18, 2005 - 3:16 pm
*snicker* Sorry, that's too funny. If you knew Objective C, you'd know exactly what they're doing here... they're retaining an already-released object. It's the equivalent of using a pointer in C that's already been freed. Not a good idea.
Have you tried removing all of the preference files that have to do with iSync? The ones I can see are
/Users/yourusername/Library/Preferences/com.apple.isync.plist
/Users/yourusername/Library/Preferences/com.apple.isync.registry.plist
You'll have to reconfigure the sync with your phone from scratch. I would try this, and if it doesn't help (still crashes) let me know.
If it does help, you owe me a doughnut. :-)
-fred