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TICKET ARCHIVE -> Isync of Contacts & Ical Not Valid
GPBorne - Oct 24, 2005 - 12:12 am
I am using OSX 10.4 on a PowerBook G4 with 2GB of memory, a 60GB iPod, and a standard subscription to .Mac.
When I sync my contacts and iCal I get unexpected results. The contact list on my .Mac account has many entries missing. When I sync to my iPod the contact list is again missing entries. When iCal is downloaded to the iPod, it has some appointment entries showing up on the wrong days.
I have tried deleting and resetting .Mac and the iPod to no avail.
How should I proceed to obtain a valid contact list and calendar on .Mac and iPod?
When I sync my contacts and iCal I get unexpected results. The contact list on my .Mac account has many entries missing. When I sync to my iPod the contact list is again missing entries. When iCal is downloaded to the iPod, it has some appointment entries showing up on the wrong days.
I have tried deleting and resetting .Mac and the iPod to no avail.
How should I proceed to obtain a valid contact list and calendar on .Mac and iPod?
LovesMacs - Oct 24, 2005 - 2:31 am
Hi Gary :-)
Ok... you're on Tiger 10.4. Have you upgraded to 10.4.2 yet? That could be why you are experiencing problems. It's very important to keep ALL software, especially your operating system up to date. If you've already updated to 10.4.2, then try the following:
Make sure you've set up your device to sync with only one computer. If you add a device to more than one computer, your information may not sync correctly.
Make sure all your devices are properly connected to (or within Bluetooth-range of) your computer. If a device was not present during a sync, it won't be updated until the next time it's present.
You may have synchronization conflicts that need to be resolved before you will see the expected information across all your devices. To see if you have any synchronization conflicts or to resolve them, choose iSync > Preferences and make sure the "Show status in menu bar" checkbox is selected. Then choose the Resolve Conflicts Now from the sync menu on the right side of the menu bar (if you don't have any conflicts, this menu item is not available). Follow the instructions in the Conflict Resolver to resolve the synchronization conflicts.
If you're seeing duplicate or wrong information after you've removed your device from iSync on one computer and added it to iSync on another computer, you need to reset the information on your device using the information on the computer you're planning to use for syncing.
If you don't see the information you expect to see after syncing, it may be because you tried to cancel a reset before it was finished. Once the reset synchronization process has begun, you cannot cancel it. Clicking the Cancel Sync button in iSync (or choosing Cancel Sync from the sync menu) only postpones the reset until the next time you sync.
If you've resolved sync conflicts, or changed your setup or any settings, try syncing again.
Gary, I have a .mac account also and found the above information in the iSync support link. Here is that link if you need it: http://www.apple.com/support/dotmac/sync/
Also, at that site, is the iSync Discussion Boards. You can post there also for help. There are many Apple experts there to offer advice.
If the suggestions above won't solve the problem, please post back and I'll delve further into this issue.
Thanks for choosing Macosx.com for your Mac tech support needs!
Carolyn :-)
Ok... you're on Tiger 10.4. Have you upgraded to 10.4.2 yet? That could be why you are experiencing problems. It's very important to keep ALL software, especially your operating system up to date. If you've already updated to 10.4.2, then try the following:
Make sure you've set up your device to sync with only one computer. If you add a device to more than one computer, your information may not sync correctly.
Make sure all your devices are properly connected to (or within Bluetooth-range of) your computer. If a device was not present during a sync, it won't be updated until the next time it's present.
You may have synchronization conflicts that need to be resolved before you will see the expected information across all your devices. To see if you have any synchronization conflicts or to resolve them, choose iSync > Preferences and make sure the "Show status in menu bar" checkbox is selected. Then choose the Resolve Conflicts Now from the sync menu on the right side of the menu bar (if you don't have any conflicts, this menu item is not available). Follow the instructions in the Conflict Resolver to resolve the synchronization conflicts.
If you're seeing duplicate or wrong information after you've removed your device from iSync on one computer and added it to iSync on another computer, you need to reset the information on your device using the information on the computer you're planning to use for syncing.
If you don't see the information you expect to see after syncing, it may be because you tried to cancel a reset before it was finished. Once the reset synchronization process has begun, you cannot cancel it. Clicking the Cancel Sync button in iSync (or choosing Cancel Sync from the sync menu) only postpones the reset until the next time you sync.
If you've resolved sync conflicts, or changed your setup or any settings, try syncing again.
Gary, I have a .mac account also and found the above information in the iSync support link. Here is that link if you need it: http://www.apple.com/support/dotmac/sync/
Also, at that site, is the iSync Discussion Boards. You can post there also for help. There are many Apple experts there to offer advice.
If the suggestions above won't solve the problem, please post back and I'll delve further into this issue.
Thanks for choosing Macosx.com for your Mac tech support needs!
Carolyn :-)
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