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TICKET ARCHIVE -> Itunes Library Deleted
Katie - Aug 2, 2005 - 1:37 pm
I put in an Mp3 cd and my Itunes library deleted all the songs except what was on the cd. I can't get my itunes library back. Can you help me?
vinko - Aug 2, 2005 - 1:52 pm
Dear Katie,
My name is Vinko and I will attempt to answer your question.
Your described situation sounds very usual. There should be no way that the action of putting in an audio CD or any CD that will cause the iTunes Library to be deleted.
Can you please describe the steps you took after the MP3 CD was inserted into your computer? What OS are you using? Windows or Mac OS?
-- Vinko
Thank you for choosing macosx.com
My name is Vinko and I will attempt to answer your question.
Your described situation sounds very usual. There should be no way that the action of putting in an audio CD or any CD that will cause the iTunes Library to be deleted.
Can you please describe the steps you took after the MP3 CD was inserted into your computer? What OS are you using? Windows or Mac OS?
-- Vinko
Thank you for choosing macosx.com
Katie - Aug 2, 2005 - 6:04 pm
I am using Windows and I put the cd in and it just loaded itself. Usually you have to import it but it didn't do that.
vinko - Aug 2, 2005 - 11:57 pm
Dear Katie,
Thank you for your reply.
That is very strange. It sounds like you may have used a virus infected iTunes, which someone had been circulating around in the Windows community.
It disguised itself as iTunes, but in fact it is a virus program.
Your described behaviour does not sound like you are using the real iTunes from Apple.
I am sorry to say that if my assumption is correct there will be no way to recover your music Library in iTunes.
-- Vinko
Thank you for choosing macosx.com
Thank you for your reply.
That is very strange. It sounds like you may have used a virus infected iTunes, which someone had been circulating around in the Windows community.
It disguised itself as iTunes, but in fact it is a virus program.
Your described behaviour does not sound like you are using the real iTunes from Apple.
I am sorry to say that if my assumption is correct there will be no way to recover your music Library in iTunes.
-- Vinko
Thank you for choosing macosx.com
Katie - Aug 3, 2005 - 2:18 pm
I posted in another community and they helped me find the answer. Thank you for trying.
Katie
Katie
vinko - Aug 3, 2005 - 3:31 pm
Dear Katie,
Glad to hear that your problem was solved.
Please share you findings/solutions so that we can all learn from it.
-- Vinko
Thank you for choosing macosx.com
Glad to hear that your problem was solved.
Please share you findings/solutions so that we can all learn from it.
-- Vinko
Thank you for choosing macosx.com
Katie - Aug 3, 2005 - 5:38 pm
" Perhaps you may still have the music files on your PC -- but not seen in iTunes.
Check using Windows Explorer in 'My Music\iTunes\iTunes Music\...' for folders containing your music (or wherever you keep your music folders). If it is there, we can get iTunes to recognize it. Try one or both of these:
--- In iTunes choose: Edit==>Preferences==>Advanced tab. Select 'Change' and browse to the music folder in your PC drive (if it isn’t already). Click OK to save that setting.
--- In iTunes choose: File==>’Add Folder to Library’ & browse to the music folder in your PC drive. Click OK.
Also check in your Recycle Bin to see if you accidentally deleted it. If so, ‘Restore’ it back to it’s original spot.
Then try running a search using Windows Explorer (or similar) for files with the extensions of: m4a, m4p, MP3, OR with the partial names of the songs you are missing.
Do all the above before you decide that they have been completely erased from your hard drive."
Buegie
http://discussions.info.apple.com/webx?14@@.68b5e61c/0
Check using Windows Explorer in 'My Music\iTunes\iTunes Music\...' for folders containing your music (or wherever you keep your music folders). If it is there, we can get iTunes to recognize it. Try one or both of these:
--- In iTunes choose: Edit==>Preferences==>Advanced tab. Select 'Change' and browse to the music folder in your PC drive (if it isn’t already). Click OK to save that setting.
--- In iTunes choose: File==>’Add Folder to Library’ & browse to the music folder in your PC drive. Click OK.
Also check in your Recycle Bin to see if you accidentally deleted it. If so, ‘Restore’ it back to it’s original spot.
Then try running a search using Windows Explorer (or similar) for files with the extensions of: m4a, m4p, MP3, OR with the partial names of the songs you are missing.
Do all the above before you decide that they have been completely erased from your hard drive."
Buegie
http://discussions.info.apple.com/webx?14@@.68b5e61c/0
vinko - Aug 3, 2005 - 11:36 pm
Dear Kelly,
Thank you for sharing.
As this is a Macintosh support site we don't see Windows questions that much.
-- Vinko
Thank you for choosing macosx.com
Thank you for sharing.
As this is a Macintosh support site we don't see Windows questions that much.
-- Vinko
Thank you for choosing macosx.com
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