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TICKET ARCHIVE -> itunes skipping

pmer - Feb 5, 2008 - 1:15 pm

Hello,

I am running Mac OS 10.4.11 and iTunes 7.6 and I have been noticing that all of the songs I play skip every 30-40 seconds and it is really annoying while trying to play music. Is there a way to fix this?

thanks,
Paul

CaribbeanOS-X - Feb 8, 2008 - 12:52 pm

Hi pmer:

Thanks for using macosx.com, i've looked into a few forum threads around and there are others experiencing the same issue. Apple is working on it!

Myself, i run 10.4.11 and iTunes7.6, with the latest components Flip4Mac and Perian. All is perfect!

Other options: COLD RESTART (SHUT DOWN), reset the PRAM. I'll dig around and see if i can't find some plist file that needs to be deleted! From what i read this has not helped!

Your system should be running fine, by the info you provided.

Can you download VLC and Drag in a bunch of songs and see if they skip in the same manner? We can then try to isolate the problem to iTunes or QuickTime?

Best,

CaribbeanOS-X

TechSupport - Feb 11, 2008 - 1:00 pm

We apologize for not being able to resolve the issue you asked of us. It is the absolute worst case scenario for us to do this. In our review of why this happens, it generally is related to either the particular issue being addressed or frequently, incomplete or incorrect information provided. We hope by moving your request to the public forums that you will be able to get a solution without leaving you empty handed.

Your ticket has been closed with our support team. Your request has just been posted to Mac OS X System & Mac Software and is available for your viewing at:

http://macosx.com/forums/showthread.php?t=298385

Again, thank you for using Macosx.com. We hope you will consider using us again in the future.