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TICKET ARCHIVE -> iWeb site: movies dont play on Win

apn - Apr 4, 2008 - 7:17 am

I have a problem! Or maybe more than one.
I have built a site with iWeb and runned some testes: mov videos didnt played on windows unless you installed QuickTime, but mpegs played well.
First problem: now i tried to publish avi video and it wont play on windows: i am asked to install additional components of QuickTime!!! I tried wmv and its the same.
Second problem: all elements of the page dont appear until the movie is totally downloaded. Is there a way to load first the text, etc and then the movie in the player?
Any help is wellcome!

RAMPCHECK - Apr 4, 2008 - 8:06 pm

I don't know if I fully understand the second part of your problem but the answer to your first question is pretty simple.

iWeb will only work with QuickTime compatible files, QT, MP3 M4a, Mpeg and so on. AVI and windows media will not play.

The way to make this compatible all the way around is to make sure the people visiting your site have QT. Most do.

also note, Protected media, like songs from the itunes music store will not play due to copy right reasons.

apn - Apr 5, 2008 - 9:08 am

Thanks! So, i just have to publish QT compatible movies and ask for visitors do download QT. Is that it?
The second problem is that the text on the page (the one with the video) doesn't appear until the video is fully downloaded. I suppose this has something to do with streaming, but i don't know how to load first everything and then the video.
Sorry for my bad english!!!

TechSupport - Apr 8, 2008 - 9:10 am

We apologize for not being able to resolve the issue you asked of us. It is the absolute worst case scenario for us to do this. In our review of why this happens, it generally is related to either the particular issue being addressed or frequently, incomplete or incorrect information provided. We hope by moving your request to the public forums that you will be able to get a solution without leaving you empty handed.

Your ticket has been closed with our support team. Your request has just been posted to Mac OS X System & Mac Software and is available for your viewing at:

http://macosx.com/forums/showthread.php?t=299655

Again, thank you for using Macosx.com. We hope you will consider using us again in the future.