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Question Profile
| DATE | Jan 27, 1999 |
| TICKET | #147847 |
| STATUS | Closed |
| SUBJECT | |
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| TYPE | |
| DESC | |
| DESC | |
| PLATFORM | |
| MODEL | |
| PROC | |
| RAM | |
| DRIVE | |
| NAME | |
| USERNAME | |
| TECHNICAL | |
| ISSUE |
Question Details
TICKET ARCHIVE -> kaboom
No Wonder User - Jan 27, 1999 - 12:36 pm
KNOWLEDGE LEVEL: Intermediate
PROBLEM: Combination
COMPUTER TYPE: vision
MODEL:
RAM: 32meg
OS VERSION: Windows 98
SERVICE PACK: up to date
DESCRIPTION:
I have a Visions computer with a Pentium 120 cpu, two harddrives (C: has my programs and is 3 gb; and D: has files and is 1 gb), and 32 megs of RAM.
Recently, I have been experiencing crash after crash. Originally it seemed to occur when I left too many programs open or was working on a particularly large graphic file. Now it seems to happen even when I only have a browser or word processor open
ScanDisk from a DOS prompt revealed a number of bad clusters at the end of my D drive and I expected that was going to fix the problem
However, I then got a HIMEM.SYS warning that my XMS memory was going. I pulled all four chips and had them tested. The tester showed they were good, even on the extensive setting.
Any ideas what I can do? Occassionally it allows me to boot normally, but more often it forces me into a SafeMode or even DOS only boot....
PROBLEM: Combination
COMPUTER TYPE: vision
MODEL:
RAM: 32meg
OS VERSION: Windows 98
SERVICE PACK: up to date
DESCRIPTION:
I have a Visions computer with a Pentium 120 cpu, two harddrives (C: has my programs and is 3 gb; and D: has files and is 1 gb), and 32 megs of RAM.
Recently, I have been experiencing crash after crash. Originally it seemed to occur when I left too many programs open or was working on a particularly large graphic file. Now it seems to happen even when I only have a browser or word processor open
ScanDisk from a DOS prompt revealed a number of bad clusters at the end of my D drive and I expected that was going to fix the problem
However, I then got a HIMEM.SYS warning that my XMS memory was going. I pulled all four chips and had them tested. The tester showed they were good, even on the extensive setting.
Any ideas what I can do? Occassionally it allows me to boot normally, but more often it forces me into a SafeMode or even DOS only boot....
No Wonder Tech - Jan 28, 1999 - 9:39 pm
Greetings, Bob, from another Bob:
A few Qs:
1. Have you defragged the C: drive recently?
2. Did you record the text of the crash error messages? That always helps in debugging these anomalies.
3. Did ScanDisk give the C: drive a clean bill of health?
I'll be awaiting your reply. God bless!
Bob Renaud
bobren@nowonder.com
A few Qs:
1. Have you defragged the C: drive recently?
2. Did you record the text of the crash error messages? That always helps in debugging these anomalies.
3. Did ScanDisk give the C: drive a clean bill of health?
I'll be awaiting your reply. God bless!
Bob Renaud
bobren@nowonder.com
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