Ticket Options
Question Profile
| DATE | May 9, 2008 |
| TICKET | #337343 |
| STATUS | Closed |
| SUBJECT | Kernel panic g4 imac 8000 |
| CAT | Computers, Operating Systems, Applications or Connected Devices |
| TYPE | Operating System Features, Bugs and Problems |
| DESC | Apple |
| DESC | 10.4.X (Tiger) |
| PLATFORM | Apple Macintosh (PowerPC G3,G4,G5) |
| MODEL | IMac 15 |
| PROC | 800hrtz |
| RAM | 512 |
| DRIVE | 60gig |
| NAME | Rick |
| USERNAME | rickd1010 |
| TECHNICAL | Little Experience |
| ISSUE | Need Advice |
Question Details
TICKET ARCHIVE -> Kernel panic g4 imac 8000
rickd1010 - May 9, 2008 - 12:53 pm
I don' t know what happened but my imac won't boot. I am running Tiger with all the updates so that should put it at 10.4.11? I think. When it started going strange I got it to boot and changed the startup disk to the Tiger disk to do a permissions repair. that is when I got the kernel panic messages in several languages. I have a copy of Disk Warrior on hand but with the Tiger disk in the dvd drive, I can't put it in. I need solid advice now - PLEASE!
DeltaMac - May 9, 2008 - 6:06 pm
Shut your iMac off. Press and release the power switch, and hold your mouse button down. Continue to hold your mouse button, and the disk will eject shortly after the screen lights up. Then you can insert your Disk Warrior disk, and then boot from that disk.
You can also manually open the disk door by pressing gently on one end of that door, and grabbing the edge of the other end as it pops out. Then you can open the tray by inserting an unfolded paper clip in the tiny hole underneath the tray. Push the 'key' until the tray slides open, and gently pull the tray open.
Let me know how it goes...
- Dale
You can also manually open the disk door by pressing gently on one end of that door, and grabbing the edge of the other end as it pops out. Then you can open the tray by inserting an unfolded paper clip in the tiny hole underneath the tray. Push the 'key' until the tray slides open, and gently pull the tray open.
Let me know how it goes...
- Dale
rickd1010 - May 12, 2008 - 1:23 pm
Dale,
I got t iback up and running. Left it off for several minutes and when it rebooted everything was ok. Disk Warrior did its thing and everything seems to be good.
Thnx for the come back,
Rick
I got t iback up and running. Left it off for several minutes and when it rebooted everything was ok. Disk Warrior did its thing and everything seems to be good.
Thnx for the come back,
Rick
TechSupport - May 15, 2008 - 1:30 pm
We apologize for not being able to resolve the issue you asked of us. It is the absolute worst case scenario for us to do this. In our review of why this happens, it generally is related to either the particular issue being addressed or frequently, incomplete or incorrect information provided. We hope by moving your request to the public forums that you will be able to get a solution without leaving you empty handed.
Your ticket has been closed with our support team. Your request has just been posted to Mac OS X System & Mac Software and is available for your viewing at:
http://macosx.com/forums/showthread.php?t=300501
Again, thank you for using Macosx.com. We hope you will consider using us again in the future.
Your ticket has been closed with our support team. Your request has just been posted to Mac OS X System & Mac Software and is available for your viewing at:
http://macosx.com/forums/showthread.php?t=300501
Again, thank you for using Macosx.com. We hope you will consider using us again in the future.
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