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TICKET ARCHIVE -> Kernel Panic

berting - Apr 23, 2005 - 6:49 pm

My B&W G3 running OS 10.3.8 began suffering constant kernel panics on startup. I upgraded to OS 10.3.9 and it boots fine now. Unfortunately, whenever I try to use my HP Scanjet 6300C scanner a kernal panic occurs. (the Scanjet driver is not a CD but downloaded from the HP web site.)

I don't understand kernel panic causes. Does this suggest anyplace to search for a conflict of some sort?

Thanks.

DeltaMac - Apr 23, 2005 - 7:26 pm

Oh, sure. You should be able to find out what causes a kernel panic. First thing to do after a kernel panic, is restart, and go straight to your console app. you should be able to tell by the time of the event when your crash occurred, and some information about what caused it. You may see (and what I would expect) that the app that uses your scanner is the culprit.

Have you downloaded and installed the version 3.3 of the PrecisionScan software at this page?
http://h10025.www1.hp.com/ewfrf/wc/s...tem=sj-20094-1

My experience has been that HP makes nice hardware, but doesn't always want to support that hardware with reliable software.
But, check those logs in your console, and get back to me with what you discover. Even if you don't understand all the entries, just scan through the log and you can tell what app contributed to the crash.


All that being said - two questions:
How much memory is installed?
Have you installed added memory fairly recently?

Marginal memory presents problems on some systems when running Panther, and in my opinion, is a leading hardware cause of kernel panics. The B&W G3 can really struggle with poor quality memory. I have upgraded 15 or 20, and some are just flaky, and intermittent. Usually the only fix is to replace ALL the memory with memory that you should get from a reliable supplier such as Crucial, who will have a good return policy.
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berting - Apr 24, 2005 - 7:49 am

Thanks Deltamac D.
I did add some memory a few months ago and everything seemed to be working ok.

I booted, opened Scanjet causing a kernel panic, restarted and checked the console system log. Unfortunately, I'm afraid I do not understand what I'm seeing. I'll try to paste the latter part here to see if the culprit leaps out at you.
Thanks,
Bob

Ps. "Walang Pagasa" is the hard drive and "Bagobuhay" is an external hard drive.

Apr 24 08:15:14 localhost SystemStarter: Startup complete.
Apr 24 08:15:14 localhost xinetd[327]: 327 {init_services} no services. Exiting...
Apr 24 08:15:15 localhost diskarbitrationd[85]: disk1s1s9 hfs 7CF6C6FE-7295-3166-ABF7-FBD5B51B6CE0 Mac OS X Upgrade Disc /Volumes/Mac OS X Upgrade Disc
Apr 24 08:26:09 localhost syslogd: restart
Apr 24 08:26:09 localhost syslogd: kernel boot file is /mach_kernel
Apr 24 08:26:09 localhost kernel: standard timeslicing quantum is 10000 us
Apr 24 08:26:09 localhost kernel: vm_page_bootstrap: 156759 free pages
Apr 24 08:26:09 localhost kernel: mig_table_max_displ = 68
Apr 24 08:26:09 localhost kernel: IOKit Component Version 7.9:
Apr 24 08:26:09 localhost kernel: Wed Mar 30 20:07:52 PST 2005; root(rcbuilder):RELEASE_PPC/iokit/RELEASE
Apr 24 08:26:09 localhost kernel: 70 prelinked modules
Apr 24 08:26:09 localhost kernel: Copyright (c) 1982, 1986, 1989, 1991, 1993
Apr 24 08:26:09 localhost kernel: The Regents of the University of California. All rights reserved.
Apr 24 08:26:09 localhost kernel:
Apr 24 08:26:09 localhost kernel: using 1638 buffer headers and 1638 cluster IO buffer headers
Apr 24 08:26:09 localhost kernel: Local FireWire GUID = 0x502ff:0xfeb1e79c
Apr 24 08:26:09 localhost kernel: Security auditing service present
Apr 24 08:26:09 localhost kernel: BSM auditing present
Apr 24 08:26:09 localhost kernel: From path: "/pci/@d/pci-ata@1/ata-4@0/disk@0:10,\mach_kernel", Waiting on IOPathMatchIODeviceTree:/pci/@d/pci-ata@1/ata-4@0/@0:10
Apr 24 08:26:09 localhost kernel: ADB present:0
Apr 24 08:26:09 localhost kernel: Local FireWire GUID = 0x90e625:0xbe8
Apr 24 08:26:09 localhost kernel: Got boot device = IOService:/GossamerPE/pci@80000000/AppleGracklePCI/pci-bridge@D/IOPCI2PCIBridge/pci-ata@1/CMD646Root/ata-4@0/CMD646ATA/ATADeviceNub@0/IOATABlockStorageDriver/IOATABlockStorageDevice/IOBlockStorageDriver/WDC WD800JB-00FMA0 Media/IOApplePartitionScheme/Apple_HFS_Untitled_2@10
Apr 24 08:26:09 localhost kernel: BSD root: disk0s10, major 14, minor 9
Apr 24 08:26:09 localhost kernel: jnl: replay_journal: from: 4798976 to: 6503424 (joffset 0x710f5000)
Apr 24 08:26:10 localhost kernel: Jettisoning kernel linker.
Apr 24 08:26:11 localhost kextd[82]: registering service "com.apple.KernelExtensionServer"
Apr 24 08:26:12 localhost kernel: Resetting IOCatalogue.
Apr 24 08:26:20 localhost kernel: Matching service count = 0
Apr 24 08:26:20 localhost kernel: AppleRS232Serial: 0 0 AppleRS232Serial::start - returning false early, Connector or machine incorrect
Apr 24 08:26:20 localhost kernel: ROM ndrv for ATY,Rage128y is too old (0xb2943306)
Apr 24 08:26:20 localhost kernel: BMacEnet: Ethernet address 00:05:02:b1:e7:9c
Apr 24 08:26:20 localhost kernel: IOFireWireIP: FireWire address 00:05:02:ff:fe:b1:e7:9c
Apr 24 08:26:20 localhost kernel: IOFireWireIP: FireWire address 00:90:e6:25:00:00:0b:e8
Apr 24 08:26:25 localhost lookupd[91]: lookupd (version 324.13) starting - Sun Apr 24 08:26:25 2005
Apr 24 08:26:27 localhost SystemStarter: Welcome to Macintosh.
Apr 24 08:26:28 localhost ConsoleMessage: Starting kernel event agent
Apr 24 08:26:29 localhost SystemStarter: Starting kernel event agent
Apr 24 08:26:28 localhost ConsoleMessage: Starting Apple Multicast DNS Responder
Apr 24 08:26:29 localhost ConsoleMessage: Starting timed execution services
Apr 24 08:26:29 localhost SystemStarter: Starting Apple Multicast DNS Responder
Apr 24 08:26:29 localhost SystemStarter: Starting timed execution services
Apr 24 08:26:29 localhost ConsoleMessage: Starting SecurityServer
Apr 24 08:26:29 localhost mDNSResponder[149]: mDNSResponder-58.8.1 (Jan 31 2005 21:11:41) starting
Apr 24 08:26:29 localhost ConsoleMessage: Initializing network
Apr 24 08:26:30 localhost SystemStarter: Starting SecurityServer
Apr 24 08:26:30 localhost diskarbitrationd[88]: disk0s10 hfs BEE96AD7-51E5-301E-92C8-99EFD115A974 Walang Pagasa /
Apr 24 08:26:31 localhost diskarbitrationd[88]: disk1s1s9 hfs 7CF6C6FE-7295-3166-ABF7-FBD5B51B6CE0 Mac OS X Upgrade Disc [not mounted]
Apr 24 08:26:32 localhost kernel: BMacEnet::monitorLinkStatus: Link up at 100 Mbps - Full Duplex
Apr 24 08:26:32 localhost configd[87]: executing /System/Library/SystemConfiguration/Kicker.bundle/Contents/Resources/set-hostname
Apr 24 08:26:33 localhost kernel: ATY,Rage128y: vram [8a000000:01000000]
Apr 24 08:26:33 localhost set-hostname[184]: setting hostname to Robert-Springers-Computer.local
Apr 24 08:26:34 localhost SystemStarter: The "HasShadow" window property is obsolete. Use CGSSetWindowShadowAndRimParameters(cid, wid, 0.0,0.0, 0,0, CGSNoShadowStyle) to turn off the window shadow instead. Set a break-point on CGSLogMessage to find out where this property is set.
Apr 24 08:26:35 localhost configd[87]: posting notification com.apple.system.config.network_change
Apr 24 08:26:35 localhost configd[87]: executing /System/Library/SystemConfiguration/Kicker.bundle/Contents/Resources/enable-network
Apr 24 08:26:35 localhost mach_init[2]: Server 224f in bootstrap d03 uid 0: "/usr/sbin/lookupd": exited as a result of signal 1 [pid 91]
Apr 24 08:26:35 localhost configd[87]: executing /System/Library/SystemConfiguration/Kicker.bundle/Contents/Resources/set-hostname
Apr 24 08:26:39 localhost lookupd[190]: lookupd (version 324.13) starting - Sun Apr 24 08:26:39 2005
Apr 24 08:26:40 localhost ConsoleMessage: Starting network file system
Apr 24 08:26:40 localhost ConsoleMessage: Checking disks
Apr 24 08:26:41 localhost automount[232]: automount version 57
Apr 24 08:26:41 localhost ConsoleMessage: Loading Shared IP extension
Apr 24 08:26:41 localhost /usr/libexec/panicdump: Error (-1) setting variable - 'aapl,panic-info'
Apr 24 08:26:41 localhost SystemStarter: crash reporter (244) did not complete successfully.
Apr 24 08:26:42 localhost ConsoleMessage: Starting printing services
Apr 24 08:26:42 localhost automount[261]: automount version 57
Apr 24 08:26:43 localhost set-hostname[274]: setting hostname to Robert-Springers-Computer.local
Apr 24 08:26:48 localhost ConsoleMessage: Loading IP Firewall extension
Apr 24 08:26:52 localhost kernel: IP packet filtering initialized, divert enabled, rule-based forwarding enabled, default to accept, logging disabled
Apr 24 08:26:52 localhost kernel: IPv6 packet filtering initialized, default to accept, logging disabled
Apr 24 08:26:52 localhost kernel: IP firewall loaded
Apr 24 08:26:52 localhost ConsoleMessage: Starting internet services
Apr 24 08:26:53 localhost xinetd[291]: 291 {init_services} no services. Exiting...
Apr 24 08:28:07 localhost diskarbitrationd[88]: disk2s3 hfs 94AD75A9-02C9-3405-AF94-D2F3BE201E45 Bagobuhay [not mounted]
Apr 24 08:28:08 localhost syslogd: /dev/console: Input/output error
Apr 24 08:28:08 localhost init: kernel security level changed from 0 to 1
Apr 24 08:28:08 localhost SystemStarter: The following StartupItems failed to properly start:
Apr 24 08:28:08 localhost SystemStarter: /System/Library/StartupItems/CrashReporter
Apr 24 08:28:08 localhost SystemStarter: - execution of Startup script failed
Apr 24 08:28:08 localhost SystemStarter:
Apr 24 08:28:12 localhost automount[232]: logout notification received.
Apr 24 08:28:12 localhost automount[232]: requesting logout processing.
Apr 24 08:28:12 localhost automount[261]: logout notification received.
Apr 24 08:28:12 localhost automount[261]: requesting logout processing.
Apr 24 08:28:12 localhost automount[232]: handle_deferred_requests: user logged out.
Apr 24 08:28:12 localhost automount[261]: handle_deferred_requests: user logged out.
Apr 24 08:28:12 localhost loginwindow[303]: Sent launch request message to DirectoryService mach_init port
Apr 24 08:28:12 localhost DirectoryService[309]: Launched version 1.8.3 (v258)
Apr 24 08:28:22 localhost diskarbitrationd[88]: disk2s3 hfs 94AD75A9-02C9-3405-AF94-D2F3BE201E45 Bagobuhay /Volumes/Bagobuhay
Apr 24 08:28:22 localhost diskarbitrationd[88]: disk1s1s9 hfs 7CF6C6FE-7295-3166-ABF7-FBD5B51B6CE0 Mac OS X Upgrade Disc /Volumes/Mac OS X Upgrade Disc

DeltaMac - Apr 27, 2005 - 10:32 pm

Sorry, it took a while to get back to you,
When you check your logs for possible problems leading to a kernel panic, always look for the approximate time that the panic or crash occurred, the log that you showed has no indication of much that helps.
Of course, you don't need it too much anyway, The fact that you can reproduce a kernel panic when you try the scanner software leads me to suspect . . the scanner software.
Perhaps you last few system updates have gone past any compatibility with the scanner software, but you should create a new user, and try the scanner when logged in as that new user. If you still get a panic, then uninstall the software and try installing again.
You could even try some alternate software, like VueScan
http://www.hamrick.com/vsm.html

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