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TICKET ARCHIVE -> LaCie DVD burner isn't recognised by iMac G4
Is it 1981? - Jul 9, 2006 - 11:41 am
I have a LaCie d2 DL DVD±RW drive (based on the NEC ND-2510A) that's connected to my iMac G4 via FireWire.
Now, all of a sudden; the computer won't recognise the writer when it's plugged in. Apps such as Disk Utility, Toast etc won't recognise it, and neither will System Profiler.
While in System Profiler, clicking on Disc Burning in the Contents column only shows that the computer recognises the built-in CD drive. If I click on FireWire under Contents, the app hangs, displayign the spinning beachball. As soon as I disconnect the LaCie's FireWire cable to the computer, System Profiler stops hanging, and displays "FireWire Bus - Maximum speed: up to 400Mb/sec" (what it usually shows when something isn't plugged in via FireWire).
I'm completely up-to-date regarding Software Update, plus I've installed the latest LaCie DiscRecording Support driver from the LaCie homepage.
Have you got any suggestions as to how to get my LaCie recognised again?
Now, all of a sudden; the computer won't recognise the writer when it's plugged in. Apps such as Disk Utility, Toast etc won't recognise it, and neither will System Profiler.
While in System Profiler, clicking on Disc Burning in the Contents column only shows that the computer recognises the built-in CD drive. If I click on FireWire under Contents, the app hangs, displayign the spinning beachball. As soon as I disconnect the LaCie's FireWire cable to the computer, System Profiler stops hanging, and displays "FireWire Bus - Maximum speed: up to 400Mb/sec" (what it usually shows when something isn't plugged in via FireWire).
I'm completely up-to-date regarding Software Update, plus I've installed the latest LaCie DiscRecording Support driver from the LaCie homepage.
Have you got any suggestions as to how to get my LaCie recognised again?
philippe99 - Jul 9, 2006 - 12:11 pm
Hi and welcome to macosx.com
Beside a hardware problem in your LaCie (can it play DVDs ?) or in the cable itself, I would try to disconnect all the devices from the Mac port (except kb and mouse), then disconnects the mac from the power line for let'say a quarter.
reboot the Mac, reconnect the lacie than only power it.
Test.
You can also reset the PRAM
http://docs.info.apple.com/article.html?artnum=2238
Regards
Philippe
Beside a hardware problem in your LaCie (can it play DVDs ?) or in the cable itself, I would try to disconnect all the devices from the Mac port (except kb and mouse), then disconnects the mac from the power line for let'say a quarter.
reboot the Mac, reconnect the lacie than only power it.
Test.
You can also reset the PRAM
http://docs.info.apple.com/article.html?artnum=2238
Regards
Philippe
Is it 1981? - Jul 10, 2006 - 4:17 pm
Hi Philippe,
Thanks for getting back to me. I've tried disconnecting everything, but to no avail. I assume it would be able to play DVDs, because when it's plugged into both computer + power, the power light is lit; but I'm not actually able to play/ read any discs on the LaCie because the drive isn't recognised by the computer.
I've always left the LaCie connected to the computer (haven't disconnected it thrown it abotu etc), so whenever I've been using the computer, I've seen the power light lit on the LaCie and so haven't had any reason to suspect there's been anything wrong with the drive, until I inserted a DVD-R into the LaCie and the Mac didn't do anything.
The cable works perfectly with my 1G iPod, so I presume it's going to be something wrong with the LaCie itself, although I really don't know how a machine that's constantly connected to a computer can all of a sudden not be recognised?
Thanks for getting back to me. I've tried disconnecting everything, but to no avail. I assume it would be able to play DVDs, because when it's plugged into both computer + power, the power light is lit; but I'm not actually able to play/ read any discs on the LaCie because the drive isn't recognised by the computer.
I've always left the LaCie connected to the computer (haven't disconnected it thrown it abotu etc), so whenever I've been using the computer, I've seen the power light lit on the LaCie and so haven't had any reason to suspect there's been anything wrong with the drive, until I inserted a DVD-R into the LaCie and the Mac didn't do anything.
The cable works perfectly with my 1G iPod, so I presume it's going to be something wrong with the LaCie itself, although I really don't know how a machine that's constantly connected to a computer can all of a sudden not be recognised?
philippe99 - Jul 11, 2006 - 2:46 am
The best would be to hook it yp to another computer, another mac or another PC -well, in this case, perhaps a driver to install, not sure-
If on these machines, the drive is not seen, so yes, the drive is dead.
In the rear of the LaCie, have you other ports, either USB or FW; if several, have you try them ?
Have you also hooked it to other ports of the Mac ?
When it was running fine, have you install something for it to work or was it immediately recognised by the system ?
Well, you know, these are electronic devices.
* My 2001 LaCie CD burner died after only one burning -so under warranty-, due to a burning lens alignement -well, the LaCie were burning the outcase and the laser beam hit the power supply ;-). But no problem since witht he replacement device and it is hooked to Macs, PCs and Linux machine
* my 2003 LaCie d2 hard drive never had a problem, while under the 3 first months of warranty, two Maxtor external drives died due to a defective power components
So, with electronic stuffs, whatever their are PCs, iPods or alarm clocks: have fun, but be prepared to the worst
Philippe
If on these machines, the drive is not seen, so yes, the drive is dead.
In the rear of the LaCie, have you other ports, either USB or FW; if several, have you try them ?
Have you also hooked it to other ports of the Mac ?
When it was running fine, have you install something for it to work or was it immediately recognised by the system ?
Well, you know, these are electronic devices.
* My 2001 LaCie CD burner died after only one burning -so under warranty-, due to a burning lens alignement -well, the LaCie were burning the outcase and the laser beam hit the power supply ;-). But no problem since witht he replacement device and it is hooked to Macs, PCs and Linux machine
* my 2003 LaCie d2 hard drive never had a problem, while under the 3 first months of warranty, two Maxtor external drives died due to a defective power components
So, with electronic stuffs, whatever their are PCs, iPods or alarm clocks: have fun, but be prepared to the worst
Philippe
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