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DATEOct 30, 1998
TICKET#47972
STATUSClosed
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CAT
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Question Details
TICKET ARCHIVE -> lan modem connection
No Wonder User - Oct 30, 1998 - 11:52 pm
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Knowledge Level: Expert but stumped
Problem: Other
Computer Type: Apple
Model: various
RAM: Not related
RAM Enhancer: None
OS Version: MacOS 8.5

Description:
Hi, again.
There are 3 of us in the office. 3 Macs. Connected via built-in ethernet through an Asante hub. We each have a separate modem line and modem, for internet access and faxing. I've ordered an ISDN line and the Office COnnect Lan Modem from 3com, which allows 4 users to access the ISDN line simultaneously, acting as a modem and kind of router. This is good.
My question, which no on in 3com pre-sales has been able to answer, is how can we continue to fax from the computers? The Lan Modem is NOT a fax modem. There are, however, 2 analog ports which can access the line. This temporarily diminishes the bandwidth, but that's not a problem.
Can we attach a fax modem to the analog port? How would we then access that when faxing from the computer? Do we each have to keep our modems and analong lines just so we can fax, even though we have this high-speed connection?
Thanks, in advance. You're always helpful.
RIck Morton
Los Angeles

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No Wonder Tech - Nov 1, 1998 - 9:17 pm
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Rick-
Thanks for using No Wonder! There are a couple ways to cope with this; unfortunately, none of them are 'elegant.'

1) You could indeed all keep your analog faxmodems and connect them to the analog ports. If you're using Ethernet inside the office, then as far as your Macs are concerned, the faxmodem isn't used at all for network connections because you're using TCP/IP and Ethertalk, not PPP and/or ARA. Just make sure that you've configured the machines to fax properly, and all should be fine. The problem: receiving faxes won't work well. *If* the 3Com Router/Modem is smart enough to send any incoming fax transmissions to the analog ports (and I don't know if it is) then you could have *one* of the Macs set up to receive faxes via its faxmodem, assuming all 3 or 4 were 'extensions' of the same line. Or, just to be sure, you could have 1 mac answer on ring 1, one on ring 2, etc. so you have backup. Problem is, I don't think the 3Com can route the fax without picking up the call...

2) You could spend more money and buy a network faxmodem from Global Village or other maker...these devices use one phone line and proprietary software to allow all the Macs or PCs on a network to fax over the network, through the modem. If it's a really fancy one, it can even ask the sender to 'route' the fax to particular mailboxes and deliver them to the appropriate computers. However, these run $1K and up for ethernet connections.

Pick whichever of these sounds better for you...if you have further questions regarding these solutions, don't hesitate to write me back.

J.B. Zimmerman
jacobz@nowonder.com

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