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TICKET ARCHIVE -> Launching WORD causes all apps to close

thecatoman - Jan 17, 2007 - 2:46 pm

When i launch word (for os x), it has started forcing all the other applications i have open to close and present error boxes. Thereafter, i get a box asking if i want to REOPEN word, which when clicked, opens word normally. I can then open all my orignally opened apps and proceed with work as usual. Any thoughts?

Natobasso - Jan 17, 2007 - 3:22 pm

Hi! Have you repaired permissions and restarted? That might be the best quick fix:

apps/utilities/disk utility/repair permissions

Let me know if this doesn't work.

thecatoman - Jan 17, 2007 - 3:42 pm

no luck. when i launch word, after it opens, optimizes fonts and opens to a blank page, it THEN quits and presents me with a dialog box that has a button that says REOPEN. when i click REOPEN, Word opens again without optimizing fonts and remains open for the duration of my work session and presents no additional problems. does that suggest a font problem? i'm running suitcase fusion...

thecatoman - Jan 17, 2007 - 4:01 pm

no luck. when i launch word, after it opens, optimizes fonts and opens to a blank page, it THEN quits and presents me with a dialog box that has a button that says REOPEN. when i click REOPEN, Word opens again without optimizing fonts and remains open for the duration of my work session and presents no additional problems. does that suggest a font problem? i'm running suitcase fusion...

Natobasso - Jan 17, 2007 - 4:18 pm

I have heard of issues with suitcase fusion.

Try opening Word without Fusion on. If it then works you know you either have a font issue or Fusion is causing it. Do you have auto-activation turned on in Fusion?

Natobasso - Jan 17, 2007 - 4:28 pm

A full is of apps covered by Fusion's 'Auto-Activation' function:
http://www.extensis.com/en/products/...activation.jsp

I use a free program called FontExplorer and it has customizeable auto activation for many more programd (though I had issues with it and Illustrator CS crashing, it's a great option):
http://www.linotype.com/fontexplorer

Natobasso - Jan 17, 2007 - 4:37 pm

More comments on Suitcase Fusion at the bottom of this article:
http://designorati.com/typography/re...ktop-fusion-2/

thecatoman - Jan 18, 2007 - 9:37 am

Yes Natobasso, it is SUITCASE that's the culprit. it may even be a single font. the only reason i think that is that i've had suitcase all along and this problem with word just started recently. thanks for the recommendation on FontExplorer, and thanks for the help overall. Feel free to close this ticket.