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TICKET ARCHIVE -> lightning -now can't connect to internet

MrHipster - May 31, 2008 - 2:41 pm

Lightning close by knocked out power.Flipped breakers but then came back on.
Rebooted intell iMac 10.4.11 connected to DSL router, no problem.
Rebooted eMac PPC OX10.3.9 and showed date set back to 1970, and internet settings had changed. Reconfigured, but would not connect. Log said 'unable to connect, broken pipe, configuration Daemon not found (no longer available)'
Ran Apple hardware check disk and got error code 2GMC/3/13:built in.

Every time I tried to connect .....No PPoE server found, ethernet cable not connected. Checked and even tried new cable.
Noticed lights on router port for the eMac did not light up when eMac tried unsuccessfully to connect, but same port did light up and connected for my laptop with no problem.

Also connected a new ethernet cable to the port on the DSL router that the eMac was originally connected to, but did not work for laptop.So that port may be blown.

There are 3 ports on the router, port 2 and 3 work fine, thus I have isolated the problem to the eMac. It functions fine off line but will not connect. Reconfigured network settings correctly - but no luck.
I'm not that techie - so I don't know what to do, and when searching by error code and Daemon problem Apple Knowledge base is way too general.
Please help - it will be greatly appreciated.
Thank you in advance - Andy

DeltaMac - May 31, 2008 - 4:47 pm

Run the Apple Hardware test again, and make sure the ethernet cable is not attached. If it fails again, then your ethernet port has failed, requiring replacement of the logic board.

If you now have verified that the ethernet port is dead, there is another solution - The Airport part of the logic board should not be affected, and could be used, so you could install an Airport Extreme card in your eMac, and connect to your DSL wirelessly (and you would need a wireless router in that case)
That will be far cheaper (and easier) than replacing the logic board. If you already have a wireless router, then that may make your choice even easier

MrHipster - Jun 1, 2008 - 5:07 am

Thanks for the very fast response. I will recommend your site to other Mac users - Everyone I know - I don't talk to PC people !

I noticed in the log, the following: 'using interface ppo; access concentrator;no route to host.
remote IP 10.112.112.112, terminating on signal 15. ...Does this change anything u suggested ? Also a friend suggested the same thing as you,
but since I.m in Europe where the $ is bad, he suggested a USB wifi key, which will be far less expensive !
Do you agree ?
Thank you for being so professional
Andy

A friend mentioned th

DeltaMac - Jun 1, 2008 - 7:40 am

Yes, the USB wireless should be OK, although there are some models with driver problems. You would need to check at some Mac sites for ones that other people use on Macs, and remember that you may have to upgrade to OS X 10.4.x
Tiger has a lot of improvements in the networking services, and will better support network solutions than Panther (10.3.x)

The Airport Extreme card is not very expensive, either. Check it out at your country's on-line Apple store. It's only $50 US.

MrHipster - Jun 2, 2008 - 4:34 am

Thank you again for your thorough advice. Do you guys sleep ?
I did some research and found this link on macosxhints, which you may want to add to your bag of tricks to help others.
http://www.macosxhints.com/article.p...80509063421962
After I found this additional info I was able to locate the D-Link DWL-G122
latest model which now states it is compatible with 10.3 and at 18euros.
I will recommend your site to my US friends who can send you $
Thank you again - Andy - Apple user since 1983.

TechSupport - Jun 5, 2008 - 4:40 am

We apologize for not being able to resolve the issue you asked of us. It is the absolute worst case scenario for us to do this. In our review of why this happens, it generally is related to either the particular issue being addressed or frequently, incomplete or incorrect information provided. We hope by moving your request to the public forums that you will be able to get a solution without leaving you empty handed.

Your ticket has been closed with our support team. Your request has just been posted to Mac OS X System & Mac Software and is available for your viewing at:

http://macosx.com/forums/showthread.php?t=300978

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