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TICKET ARCHIVE -> Loaded QT 7.2 Now Firefox won't show vid

emilswift - Jul 13, 2007 - 12:41 pm

I did the upgrade as advised from QickTime 7.1.6 (which had been working flawlessly w/ both Safari & Firefox) to 7.2 and now it plays NO videos w/ Firefox at all -- not in ads, news items, nothing. All I get is a QT logo that's dimmed with a question mark in ftont. Safari still plays web vids.

Hoping to get back to where web videos worked w/ Firefox, I archived QT 7.2 and put QT 7.1.6 back in my Apps folder. QT works, but Firefox still only shows a greyed out QT logo and doesn't play any vids.

Any suggestions?


Emil

CaribbeanOS-X - Jul 13, 2007 - 4:48 pm

The QT embedded video you are watching uses java script. Check your preferences for this to be turned on.

These are my versions that are working fine.
QuickTime™ Version 7.2.0, Player Version 7.2 (7.2)
Firefox 2.0.0.4
Flip4Mac 2.1.0.33 (i am downloading the update as we speak)

Within FireFox if you are watching video content that is a .WMV, quicktime trying to play them without Flip4Mac being functional will not work.

Also you may verify your permissions with Disk Utility.

Notes:
http://www.flip4mac.com/wmv_update_main.htm

This link plays with the above settings:
http://www.apple.com/macosx/theater/quicktime.html

emilswift - Jul 14, 2007 - 3:04 am

Thanks for your assist. Java IS on; I have the lastest versions you listed (I double checked); I verified permissions... Still doesn't play vids in Firefox. There's been no problem until I (just) updated QT, and the link to the quicktime.html page actually plays, but none other.

Emil

emilswift - Jul 14, 2007 - 3:51 am

PROBLEM SOLVED!!!

Your lead on Flash did the trick! One site advised removing/deleting the doc, "pluginreg.dat", from the Firefox & Mozilla folders. This was causing QT to try & take over flash operations. I trashed them, rebooted Firefox and everything's back to normal.

Thanks for your help!

Emil