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TICKET ARCHIVE -> Lost Emails
alessandro - Apr 12, 2005 - 12:15 pm
Hi There
I hope someone can help me!
I will start from the beginning and try to explain as simple as possible .
Last January my boss email account ( POP 3 ) was corrupted.
with the help of my IT guy we let the emails keeping working with a new account ( I MAP ).The account had the same user name and password. In the office we are using mac os x 10.3 phanter.Today I went on the webmail of the account, our providers are FREEDOM2SURF. I deleted all the email thinking i could still have them in the machine. Unfortunately I click "purge deleted" and when I went back to the apple emails I noticed they had gone. Now I looking for a software or something to restore the lost emails with the IMAP account.
Please someone helps me!!!
many thanks
Alessandro
I hope someone can help me!
I will start from the beginning and try to explain as simple as possible .
Last January my boss email account ( POP 3 ) was corrupted.
with the help of my IT guy we let the emails keeping working with a new account ( I MAP ).The account had the same user name and password. In the office we are using mac os x 10.3 phanter.Today I went on the webmail of the account, our providers are FREEDOM2SURF. I deleted all the email thinking i could still have them in the machine. Unfortunately I click "purge deleted" and when I went back to the apple emails I noticed they had gone. Now I looking for a software or something to restore the lost emails with the IMAP account.
Please someone helps me!!!
many thanks
Alessandro
bobw - Apr 12, 2005 - 12:30 pm
Hi Alessandro
Sorry, but once you delete mail from an IMAP server, it's gone unless you saved it on a local machine.
You could contact the ISP and see if they can retrieve it for you, but that would be the only way.
--------
Bobw - MacOSX.com Tech Support
bobw@macosx.com
Sorry, but once you delete mail from an IMAP server, it's gone unless you saved it on a local machine.
You could contact the ISP and see if they can retrieve it for you, but that would be the only way.
--------
Bobw - MacOSX.com Tech Support
bobw@macosx.com
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