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TICKET ARCHIVE -> Mac Cd Drive

AlexMacuser - Aug 20, 2005 - 9:05 am

Hello, recently i was importing a CD into itunes on my ibook and i left it to run. When i returned the cd was still halfway through importing the third track, and the progress bar was not moving. I tried to eject the CD but it would not eject.

I reset the computer and held the eject button. The CD came out but now when i put a cd in it makes a funny sound and ejects it straight away. This is with audio or data cds.

DVD's however do work normally.

Please help, I am at a loss as to what to do - I have a lot of work on this computer and although i can back it up i dont want to risk losing anything after restoring the mac...

Any Ideas,

Thanks - Alex

philippe99 - Aug 20, 2005 - 10:11 am

Alex, welcome on macosx.com

(1) In SystemPreferences/CD&DVD, which action is set for "When inserting a music cd" ? Itunes ? If iTunes -> set to "Ignore" and test again

(2) Could you try to clean the lens ? Use a CD lens cleaner, like the one used to clean the car cd player lens.

(2) Unplug every peripherals from mac ports. Unplug the Mac power cord and let it like this 10'. Replug and repower. Insert a test CD.

Well, I can imagine the DVD part of a superdrive not working, while the CD works. Not the contrary.

Regards
Philippe

AlexMacuser - Aug 20, 2005 - 1:56 pm

Thanks for the help phillipe i have tried the thing in the system preferences,

i dont have a cd lens cleaner, but i do not think that it will help - it will eject it the same as a normal cd...

I hadnt tried the third option (stupid of me as its the first think to try) but i think from this response maybe i was not so clear in my description.... it is an ibook laptop...

Any other ideas phillipe (or anyone)as you can imagine it is quite a big problem... I do not really want to try apple tech support... and going through all the generic troubleshooting techniques

Many Thanks....

Alex

philippe99 - Aug 20, 2005 - 2:50 pm

Sorry Alex: yes, it is clear it is a laptop : remove the battery and let him for 10'


(1) Also try to reset the PRAM:
http://docs.info.apple.com/article.html?artnum=2238

(2) Also rest the NVRAM in firmware
You can enter Open Firmware by pressing the key combination cmd-opt-O-F just as you power on a Macintosh. You should see a welcome message and some other verbiage, and should be dropped into a prompt like the following:
ok
0 >

and/or "To continue booting, type 'mac-boot' and press return"
Instead of typing "mac-boot" at the Open Firmware prompt, type: reset-nvram
Press Return.
At the Open Firmware prompt, type: reset-all
Press Return.


Example
0 > reset-nvram
Press Return
0 > reset-all
Press Return

http://docs.info.apple.com/article.html?artnum=42642

(3) I do not believe that reseting the PMU will help
http://docs.info.apple.com/article.html?artnum=14449

(4) Also found:
http://discussions.info.apple.com/we...PE.5@.68af11a2
http://forums.macrumors.com/archive/...p/t-79293.html

Philippe

AlexMacuser - Aug 20, 2005 - 7:58 pm

Cheers phillipe, i will try them tomorrow and let you know how i have got on... thanks for your speedy responses...