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TICKET ARCHIVE -> Mac: download doesn't start automatic

iLink - Jul 17, 2008 - 5:53 am

Hello,

My question is the following:

If a want to download a file with safari or firefox on my macbook, then I have to click on the link with my "right mouse button" and click on "download linked file" to download the file.
Normally I had to click on the link and the download started automaticaly.

How can I change this again?

Yours sincerely,
Kenny Vandemoortele

peter_ob - Jul 17, 2008 - 10:44 pm

I'm not sure if this is your issue but check how you configured the mouse setting in System preferences. If it isn't so get back to me and give me a little more detail like what you mean by " normally I had to click on the link...". Do you mean that in it used to work that way in your macbook or other computer?

bests,

peter

iLink - Jul 18, 2008 - 3:56 am

My mouse configuration seems ok. If I change something, there is no difference for my problem.

And yes I mean that it used to work the way it normally works on a macbook or other computer. If there is a download link on the internet, for instance: "download torrent", then I just had to click it and the download started. But now if I click the same link, then nothing happens. I have to click with the right mouse button and choose for the menu: "download linked file", and then it starts to download.

It's a strange thing...

peter_ob - Jul 18, 2008 - 5:11 am

Strange indeed. I'm stumped for now. I'll get back to you as soon as I find an answer. meanwhile I'll reopen this ticket to let other techs have a go at it.

TechSupport - Jul 21, 2008 - 5:20 am

We apologize for not being able to resolve the issue you asked of us. It is the absolute worst case scenario for us to do this. In our review of why this happens, it generally is related to either the particular issue being addressed or frequently, incomplete or incorrect information provided. We hope by moving your request to the public forums that you will be able to get a solution without leaving you empty handed.

Your ticket has been closed with our support team. Your request has just been posted to Mac OS X System & Mac Software and is available for your viewing at:

http://macosx.com/forums/showthread.php?t=302080

Again, thank you for using Macosx.com. We hope you will consider using us again in the future.