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TICKET ARCHIVE -> Mac G4 Quicksilver

jinnyjohn - Jul 14, 2005 - 6:04 am

I leave my mac on sleep when not in use. Last night there was a brief power cut and this morning i cannot get the machine to wake up or restart. I've tried the command, option, p and r thing but nothing seems towork.Help! I use system 10 panther

rgbrock1 - Jul 14, 2005 - 8:37 am

Jinny,

Have you tried unplugging it, waiting about 5 minutes, and then plugging it back in again?
Let me know.

Richard

jinnyjohn - Jul 14, 2005 - 10:04 am

i have and nothing. I've been onto Apple care and they say it might be the microprocessor.

rgbrock1 - Jul 14, 2005 - 10:12 am

Jinny,

Ouch. I'll assume that after unplugging it and then replugging and turning it on there are no lights lit on the front or back?
If not, then it very well may be the processor which has failed. (Purge surges can do that. Power dips usually do not.)
If it's the processor then you'll have to take the Quicksilver to your local Apple-authorized repair shop to have it serviced. Unfortunately, this could be expensive.
As an aside: do you have the Mac plugged into a power-surge outlet????

Regards,
Richard

jinnyjohn - Jul 18, 2005 - 6:02 am

Hi again
I was about to take my mac off to the menders for investigation when i thought i would just try replacing the battery. they're hard to get hold of but i did and it works! isn't that strange? I guess the battery must have been low and the power cut tipped it over the edge. Thought i would let you know in case you get anyone else in a similar situation.

Hving had this scare though I'm going to get a surge protector. Any recommedations?
thanks again for all your help
jinny

rgbrock1 - Jul 18, 2005 - 7:12 am

Jinny,

Wow, just a battery! That certainly is an inexpensive power surge! I"m glad it worked out for you.

Power surge protectors: I would recommend any by Belkin.
The higher the rating the better. You'll see the rating on the outside of the package. Get the largest one you can.

Regards,
Richard