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TICKET ARCHIVE -> MAC MAIL 2.1

Balddutchguy - Oct 30, 2007 - 6:20 pm

On my G4 ibook my mail program is now sluggish, lots of spinning icon as I wait for it to carry forth an action....checdk mail, even go to accounts....seems something is hanging it up but I am a neophyte....can someoine please suggest what I might do...


Thanks in advance


Jack

eric2006 - Oct 30, 2007 - 6:40 pm

Try clicking Window -> Activity to see what's going on during slowdowns

It is also possible to completely reset the Mail program..

Balddutchguy - Oct 30, 2007 - 8:03 pm

Thanks Eric, will do....how can I reset mail program if necessary?

eric2006 - Oct 30, 2007 - 8:08 pm

To reset mail:

Quit Mail

Move com.apple.mail.plist located in (home)/library/preferences to the desktop.

Move (home)/library/Mail to the desktop

Open Mail - it should behave as new.

Balddutchguy - Oct 30, 2007 - 9:33 pm

OK THE SPINNING WHEEL CONTINUES EVEN THOUGH NO ACTIVITY SHOWS IN WINDOW AND WE HAVE RESET THE MAIL PROGRAM....SORRY ANYTHING ELSE?

Balddutchguy - Oct 30, 2007 - 9:53 pm

Oh Eric, nolw the activity window is saying: writing changes to disk......a long time.....does that help?

leonard.leotech - Oct 31, 2007 - 7:26 pm

Jack-I'm a Macosx.com Tech and I am going to help you from this point forward.

Do you know when this started happening? Did you change anything on your computer at this time? Did you add any new programs? Noticed slower internet? Changed email address?

Thank you for your continued patience,

Leonard Slutsky
Macosx.com Tech

Balddutchguy - Nov 1, 2007 - 12:25 am

Thank you Leonard. I took it in today and they said something in the root drive had become corrupted and even their fix-it program could not fix it. I am not sure what happened but we had to start from scratch, off load all the documents etc and reinstall the operating system. As of this evening we have loaded ilife back on and Word etc and all seems to be running smoothly. I thank you for your concern and all of your help. I am glad you are all here and with my limited knowledge I am sure I will be back often to look for help.

Thank you again

Jack

leonard.leotech - Nov 1, 2007 - 5:28 am

Ok-Thanks for the information.

Leonard Slutsky
Macosx.com Tech