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DATEFeb 4, 1999
TICKET#139462
STATUSClosed
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DESC
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RAM
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TECHNICAL
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Question Details
TICKET ARCHIVE -> Mac printing probs
No Wonder User - Feb 4, 1999 - 12:01 pm
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Knowledge Level: Expert but stumped

Problem: Software
Computer Type: Apple
Model: G3 266 MT 96 ram 8.1
RAM: Not related
RAM Enhancer: None
OS Version: MacOS 8.1

Description:
My printers (a Epson 800 and a NEC Silentwriter 95) disappear from the chooser after working on the computer for a while. I go to print and it says "printer cannot be found." Then I go to the chooser and select the correct friver, and no "printer description" comes up in the box at the right. I double click the desktop printer and choose "change setup" from the "printing" menu and it says that the "printer description file" cannot be found. I then search manually for the "PPD's" and they are not there.

When I first boot up printing is fine. Then usually after the first print job is finished, this process begins.

I have done all the usual quick fixes... rebuild desktop, zap pram, nvram, etc. Ran disk first aid, Norton...

Any ideas?

Send Attachments? Yes
No Wonder Tech - Feb 4, 1999 - 5:54 pm
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Hi welcome to Nowonder

A couple of Suggestions. Go into your Apple Talk and try making it Remote Only then go to chooser and select printer and restart.

Also go into your extension folder and uncheck the Desktop Print Monitor and Desktop Print Spooler and if you have it the QuickDraw GX. See if these will help. best regards sharona@nowonder

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