Ticket Options
Question Profile
| DATE | Aug 25, 2008 |
| TICKET | #338547 |
| STATUS | Closed |
| SUBJECT | Macbook factory disc install error |
| CAT | Computers, Operating Systems, Applications or Connected Devices |
| TYPE | Operating System Features, Bugs and Problems |
| DESC | Apple |
| DESC | 10.5.X (Leopard) |
| PLATFORM | Apple Macintosh (Intel) |
| MODEL | Macbook |
| PROC | 2.1 |
| RAM | 1G |
| DRIVE | 120G |
| NAME | Jerry |
| USERNAME | jfatz00 |
| TECHNICAL | Expert |
| ISSUE | Need Advice |
Question Details
TICKET ARCHIVE -> Macbook factory disc install error
jfatz00 - Aug 25, 2008 - 11:43 pm
Hello, I've purchased a macbook used it came with factory restore dvd's that when i try to restore the OS It says," Cannot load software on this machine". What do this mean?
DeltaMac - Aug 26, 2008 - 8:01 am
If you see that message when you boot to the installer, it's telling you that you have the wrong MacBook for those disks.
It means that you received the wrong disks.
Maybe you can go back to the seller, as they will have another MacBook that also has the wrong set of disks.
If you don't have any luck with the seller, you can contact Apple for a replacement set. They can provide those for a nominal fee.
- Dale
It means that you received the wrong disks.
Maybe you can go back to the seller, as they will have another MacBook that also has the wrong set of disks.
If you don't have any luck with the seller, you can contact Apple for a replacement set. They can provide those for a nominal fee.
- Dale
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