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Question Profile
| DATE | Jan 17, 2008 |
| TICKET | #335685 |
| STATUS | Closed |
| SUBJECT | Mail 1.3.11 won't open: Blame Stuffit? |
| CAT | Computers, Operating Systems, Applications or Connected Devices |
| TYPE | Software Applications |
| DESC | Business & Productivity |
| DESC | |
| PLATFORM | Apple Macintosh (PowerPC G3,G4,G5) |
| MODEL | Mac/Powerbook Pismo |
| PROC | 400 MHz |
| RAM | 320 |
| DRIVE | 18.63 MB |
| NAME | Colonel |
| USERNAME | Colonel Panik |
| TECHNICAL | Little Experience |
| ISSUE | Some Troubleshooting |
Question Details
TICKET ARCHIVE -> Mail 1.3.11 won't open: Blame Stuffit?
Colonel Panik - Jan 17, 2008 - 12:14 am
1. Yesterday I allowed an update of Stuffit Expander from ver. 10.0.1 to 10.0.2. Today, I can't open Mail. (The icon bobs up and down in the dock and then appears to be open, but the application does not actually open. I then have to do a force quit to get the dock icon back to normal.)
2. Then, following the advice I found on a forum, I tried to use Disk Utility to "repair permissions". But when I double-clicked my hard drive to select it, the arrow pointer turned into a spinning "wait" icon and just stayed that way. I had to force quit Disk Utility too.
3. Also, I suddenly cannot copy or paste text to/from TextEdit. What's happening to my Powerbook?
(And is there some way to back up all the emails that I archived on my hard drive? I don't keep my emails or contacts in the online storage that Mail likes to use as a default.)
2. Then, following the advice I found on a forum, I tried to use Disk Utility to "repair permissions". But when I double-clicked my hard drive to select it, the arrow pointer turned into a spinning "wait" icon and just stayed that way. I had to force quit Disk Utility too.
3. Also, I suddenly cannot copy or paste text to/from TextEdit. What's happening to my Powerbook?
(And is there some way to back up all the emails that I archived on my hard drive? I don't keep my emails or contacts in the online storage that Mail likes to use as a default.)
earthsaver - Jan 17, 2008 - 12:23 am
You might need to repair your hard disk. Startup from your OS X Install Disc and open Disk Utility and Repair Disk.
All of your Mail is stored in the /Home/Library/Mail folder. Address Book data is in /Home/Library/Application Support/AddressBook.
- Ben
All of your Mail is stored in the /Home/Library/Mail folder. Address Book data is in /Home/Library/Application Support/AddressBook.
- Ben
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