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TICKET ARCHIVE -> Mail.app Reply Index
SandManMattSH - Jul 1, 2005 - 1:17 am
For some reason, it appears as though Mail.app is not properly locating my replies to e-mails.
I keep a full archive of every e-mail I have gotten/sent, and nothing should be missing except when I travel.
Anyway, when I click the little arrow next to e-mails I have replied to, it sometimes shows the message I wrote, and sometimes it gives an error saying:
Mail was unable to find your response to the message "[Subject Name]". You may have deleted the message.
The message I have written, however, is still there.
So, I have 2 questions:
1. What can I do to get this to stop happening?
2. If this doesn't fix it retroactively, is there a way to do this too???
I really need this fixed...
~Matt
I keep a full archive of every e-mail I have gotten/sent, and nothing should be missing except when I travel.
Anyway, when I click the little arrow next to e-mails I have replied to, it sometimes shows the message I wrote, and sometimes it gives an error saying:
Mail was unable to find your response to the message "[Subject Name]". You may have deleted the message.
The message I have written, however, is still there.
So, I have 2 questions:
1. What can I do to get this to stop happening?
2. If this doesn't fix it retroactively, is there a way to do this too???
I really need this fixed...
~Matt
vinko - Jul 1, 2005 - 1:27 pm
Dear Matt,
My name is Vinko and I will attempt to answer your question.
You may want to try rebuilding your "full archive of email" with the Rebuild command within the Mailbox menu in the Mail application.
BTW: Are you keeping this "full archive of email" within one folder in Mail?
Does your replies show up if you turn on the "Organize by Thread" for the folder in question?
I hope this helps.
-- Vinko
Thank you for choosing macosx.com
My name is Vinko and I will attempt to answer your question.
You may want to try rebuilding your "full archive of email" with the Rebuild command within the Mailbox menu in the Mail application.
BTW: Are you keeping this "full archive of email" within one folder in Mail?
Does your replies show up if you turn on the "Organize by Thread" for the folder in question?
I hope this helps.
-- Vinko
Thank you for choosing macosx.com
SandManMattSH - Jul 2, 2005 - 10:58 am
[On Jul 1, 1:27pm Vinko T. wrote:]
> You may want to try rebuilding your "full archive
> of email" with the Rebuild command within the
> Mailbox menu in the Mail application.
I tried running this on my Sent Messages mailboxes and on my inboxes. Notning has changed. Some of the replies still just won't open. And this is a big problem because I repeatedly need to refer back to old messages and be able to quickly find my replies.
> BTW: Are you keeping this "full archive of email"
> within one folder in Mail?
All outgoing mail is kept in one folder.
Incoming mail, however, is sorted into various folders for organization. I generally sort this manually, asthough sometimes I use predefined rules.
> Does your replies show up if you turn on the
> "Organize by Thread" for the folder in question?
No
Any other ideas? I really appreciate the help.
~Matt
> You may want to try rebuilding your "full archive
> of email" with the Rebuild command within the
> Mailbox menu in the Mail application.
I tried running this on my Sent Messages mailboxes and on my inboxes. Notning has changed. Some of the replies still just won't open. And this is a big problem because I repeatedly need to refer back to old messages and be able to quickly find my replies.
> BTW: Are you keeping this "full archive of email"
> within one folder in Mail?
All outgoing mail is kept in one folder.
Incoming mail, however, is sorted into various folders for organization. I generally sort this manually, asthough sometimes I use predefined rules.
> Does your replies show up if you turn on the
> "Organize by Thread" for the folder in question?
No
Any other ideas? I really appreciate the help.
~Matt
vinko - Jul 2, 2005 - 12:07 pm
Dear Matt,
Thank you for your reply.
It is kind of confusing that Apple calls locally stored folders "Mailboxes" as that is not the same as Mailboxes in your email accounts set up in Mail.
For our conversation, let's make sure we're using the same terminologies to refer to the 2 types of objects in Mail. Let's use the word "Mailbox" (which captialization) to refer to the mailboxes in your email account, and I will put quotes around the word to refer to Mail's menu or function names.
As for the folders in Mail where you would use to organize your emails, we will call them "Folders" instead of what Mail refers to them.
After reading your reply, I now have more questions. Didn't you file the sent mail with the original email? If you did they should reside in the same folder as you have filed them in.
Do you see the respective reply in your Sent item within Mail?
The "Rebuild" menu item (function) within the "Mailbox" menu in Mail is suppose to apply to the Folders you have created for organizing you emails. When I suggested you use the "Rebuild" command I was referring to these Folders you have in Mail (stored locally on your Mac). Please do that.
Next, you should really move the mails in the Sent item to the appropriate Folders.
BTW: given that the new Mail 2.x application now have Spotlight built in, you really do not need that many folders to organize your emails. Since you can always use Spotlight to find the emails you're looking for.
I hope this helps.
-- Vinko
Thank you for choosing macosx.com
Thank you for your reply.
It is kind of confusing that Apple calls locally stored folders "Mailboxes" as that is not the same as Mailboxes in your email accounts set up in Mail.
For our conversation, let's make sure we're using the same terminologies to refer to the 2 types of objects in Mail. Let's use the word "Mailbox" (which captialization) to refer to the mailboxes in your email account, and I will put quotes around the word to refer to Mail's menu or function names.
As for the folders in Mail where you would use to organize your emails, we will call them "Folders" instead of what Mail refers to them.
After reading your reply, I now have more questions. Didn't you file the sent mail with the original email? If you did they should reside in the same folder as you have filed them in.
Do you see the respective reply in your Sent item within Mail?
The "Rebuild" menu item (function) within the "Mailbox" menu in Mail is suppose to apply to the Folders you have created for organizing you emails. When I suggested you use the "Rebuild" command I was referring to these Folders you have in Mail (stored locally on your Mac). Please do that.
Next, you should really move the mails in the Sent item to the appropriate Folders.
BTW: given that the new Mail 2.x application now have Spotlight built in, you really do not need that many folders to organize your emails. Since you can always use Spotlight to find the emails you're looking for.
I hope this helps.
-- Vinko
Thank you for choosing macosx.com
SandManMattSH - Jul 4, 2005 - 3:28 am
[On Jul 2, 12:07pm Vinko T. wrote:]
> After reading your reply, I now have more questions.
> Didn't you file the sent mail with the original email?
> If you did they should reside in the same folder as
> you have filed them in.
No, I did not.
Let me give you a brief overview of my folders/mailboxes.
It should put things into perspective a bit.
AOL-IMAP
- Inbox (#1) (#4)
+ Saved
- Friends & Family (#1)
- Mailing Lists (#1)
- School (#1)
- Sent Mail (#2)
- Sent Items (#2)
- Spam
GMail-POP (All Local)
Local "Folders"
- GMail Inbox
+ Sent (#3)
- AOL (#3)
- GMail (#3)
- Drafts
- Outbox
+ Backup (AOL) (#4) (#5)
- Old Backup (#5)
+ Backup (GMail) (#4)
+ Gmail Folders (#6)
- [...] (#6)
_Notes_
#1 - E-mail from AOL comes into my Inbox. I generally
get ~200 e-mails a day. I then reply to and delete most
of them. Some of them, however, I reply to and then put
in one of the first 3 mailboxes under "AOL/Saved/".
This is not a complete archive.
#2 - All Mail I send with AOL appears in my "AOL/Sent
Items" folder the NEXT time I sync. About once a day,
I move all of the main from "AOL/Sent Items" to
"AOL/Saved/Sent Mail". I do this because AOL
automatically deletes mail in "AOL/Sent Items" every
few days. By moving it, I am able to get an online
backup.
#3 - These folders are handled automatically by GMail.
They contain a complete backup of all mail sent by me.
I do not modify these folders at all except for
occasionally flagging a message in them.
#4 - These folders are managed by two simple rules.
These rules simply .copy. EVERY .incoming. e-mail into
these folders based on which account they are coming
in from. They are a complete backup of all e-mails
for the last 2-4 years.
#5 - I periodically (every few days) move all of
the e-mails in "Local/Backup (AOL)" to
"Local/Backup (AOL)/Old Backup". I do this too
shorten loading times of "Local/Backup (AOL)". There
used to be too many e-mail in "Local/Backup (AOL)",
so it would often take up to a minute to load.
#6 - These folders are no longer used thanks to
Spotlight. They do, however, still contain some
old e-mails.
> Do you see the respective reply in your Sent item
> within Mail?
Yes, I do. This baffles me. It says it can't find
the reply, and yet the reply is easily found.
> The "Rebuild" menu item (function) within the
> "Mailbox" menu in Mail is suppose to apply to the
> Folders you have created for organizing you emails.
> When I suggested you use the "Rebuild" command I
> was referring to these Folders you have in Mail
> (stored locally on your Mac). Please do that.
DONE! Still hasn't fixed anything though.
> Next, you should really move the mails in the Sent
> item to the appropriate Folders.
Moving sent mail won't mess up any of the
"meta-data" for the e-mails?
> BTW: given that the new Mail 2.x application now
> have Spotlight built in, you really do not need
> that many folders to organize your emails. Since
> you can always use Spotlight to find the emails
> you're looking for.
I still keep it that way for a reason. I
sometimes need to be able to access my backups
from a non-mac computer, and this couldn't be
done if it was all locally stored. And since
these computers would likely not have access to
anything like Spotlight, I would need the
organization.
Again, thank you very much for your help.
~Matt
> After reading your reply, I now have more questions.
> Didn't you file the sent mail with the original email?
> If you did they should reside in the same folder as
> you have filed them in.
No, I did not.
Let me give you a brief overview of my folders/mailboxes.
It should put things into perspective a bit.
AOL-IMAP
- Inbox (#1) (#4)
+ Saved
- Friends & Family (#1)
- Mailing Lists (#1)
- School (#1)
- Sent Mail (#2)
- Sent Items (#2)
- Spam
GMail-POP (All Local)
Local "Folders"
- GMail Inbox
+ Sent (#3)
- AOL (#3)
- GMail (#3)
- Drafts
- Outbox
+ Backup (AOL) (#4) (#5)
- Old Backup (#5)
+ Backup (GMail) (#4)
+ Gmail Folders (#6)
- [...] (#6)
_Notes_
#1 - E-mail from AOL comes into my Inbox. I generally
get ~200 e-mails a day. I then reply to and delete most
of them. Some of them, however, I reply to and then put
in one of the first 3 mailboxes under "AOL/Saved/".
This is not a complete archive.
#2 - All Mail I send with AOL appears in my "AOL/Sent
Items" folder the NEXT time I sync. About once a day,
I move all of the main from "AOL/Sent Items" to
"AOL/Saved/Sent Mail". I do this because AOL
automatically deletes mail in "AOL/Sent Items" every
few days. By moving it, I am able to get an online
backup.
#3 - These folders are handled automatically by GMail.
They contain a complete backup of all mail sent by me.
I do not modify these folders at all except for
occasionally flagging a message in them.
#4 - These folders are managed by two simple rules.
These rules simply .copy. EVERY .incoming. e-mail into
these folders based on which account they are coming
in from. They are a complete backup of all e-mails
for the last 2-4 years.
#5 - I periodically (every few days) move all of
the e-mails in "Local/Backup (AOL)" to
"Local/Backup (AOL)/Old Backup". I do this too
shorten loading times of "Local/Backup (AOL)". There
used to be too many e-mail in "Local/Backup (AOL)",
so it would often take up to a minute to load.
#6 - These folders are no longer used thanks to
Spotlight. They do, however, still contain some
old e-mails.
> Do you see the respective reply in your Sent item
> within Mail?
Yes, I do. This baffles me. It says it can't find
the reply, and yet the reply is easily found.
> The "Rebuild" menu item (function) within the
> "Mailbox" menu in Mail is suppose to apply to the
> Folders you have created for organizing you emails.
> When I suggested you use the "Rebuild" command I
> was referring to these Folders you have in Mail
> (stored locally on your Mac). Please do that.
DONE! Still hasn't fixed anything though.
> Next, you should really move the mails in the Sent
> item to the appropriate Folders.
Moving sent mail won't mess up any of the
"meta-data" for the e-mails?
> BTW: given that the new Mail 2.x application now
> have Spotlight built in, you really do not need
> that many folders to organize your emails. Since
> you can always use Spotlight to find the emails
> you're looking for.
I still keep it that way for a reason. I
sometimes need to be able to access my backups
from a non-mac computer, and this couldn't be
done if it was all locally stored. And since
these computers would likely not have access to
anything like Spotlight, I would need the
organization.
Again, thank you very much for your help.
~Matt
vinko - Jul 5, 2005 - 1:45 am
Dear Matt,
Thank you for your clarifications and reply.
I am a bit confused by the items listed in your "Mailboxes" panel. Normally there are some standard items that you cannot remove. They are:
+ Inbox
+ Draft
+ Sent
+ Trash
+ Junk
The last item will show up depending on the configuration you have in the Junk Mail settings within Mail.
Each of the above items will have a corresponding entry for the email (POP)accounts you have set up. These entries will update and reflect the content of the corresponding email account on the respective server.
GMail offering POP account access is one of these accounts, which should have an entry in your "Mailboxes" panel. But in your illustration you show that this "GMail-POP" item being "All Local" and have its own entry.
I presume that in your illustration by 'Local "Folders"', you are referring to the items (Folders) stored locally by Mail.
Therefore, your point #3 does not make sense to me. Anything in the list of "Local" Folders cannot be affected by any Mail services "automatically".
Although I am not too familiar with the way IMAP accounts are organized in Mail, since the only IMAP account I have is from .Mac. But your strategy for organizing your AOL mail really puzzles me.
If the AOL IMAP account behaves the same was as .Mac IMAP account within Mail, then anything you create there will appear in your Service Provider's account for you. Therefore, you are able to access these items created within the AOL account from any computer.
Since Spotlight and Mail's search function can only operate on items that are stored locally on your Mac and indexed by it, anything stored on your Service provider's side cannot be be available to Spotlight, respectively to Mail's search function.
I have not used AOL for quite some years now, so I do not know how good is its search function within its AOL web based email application.
Therefore, if you need to have your emails archived, accessed from multiple computers while at the same time be able to use the full functionalities of Apple's Mail application.
I would suggest you take advantage of GMail's search capabilities and its free feature of allowing users to access their account via a POP client (ie. Mail). But to enable access of your email while you're away from your Mac, you should configure GMail not to delete any emails that had already been retrieved by the POP client.
On your Mac's Mail application, you should configure your GMail account to not remove any emails it had downloaded from the server and to always include your GMail account as one of the BCC entry for all emails you sent from Mail.
Correspondingly you will have to create a Filter in GMail to Label all emails that you had BCC'd yourself in with a specific label (ie. "Sent from Mail").
PS: since there are no such thing as "folders" in GMail there is no way to physically move any emails you have to any particular place. Which also explain why I am a bit confused with your comment #3, where you state "... folders are handled automatically by GMail...". Since GMail only uses "Labels" to help user organize their email, these are not actual "folders" that can be mapped within the Mail application.
BTW: the reason I suggest you focused your usage to GMail and Apple's Mail application is due to these two applications' strength in searching.
I hope this helps.
-- Vinko
Thank you for choosing macosx.com
Thank you for your clarifications and reply.
I am a bit confused by the items listed in your "Mailboxes" panel. Normally there are some standard items that you cannot remove. They are:
+ Inbox
+ Draft
+ Sent
+ Trash
+ Junk
The last item will show up depending on the configuration you have in the Junk Mail settings within Mail.
Each of the above items will have a corresponding entry for the email (POP)accounts you have set up. These entries will update and reflect the content of the corresponding email account on the respective server.
GMail offering POP account access is one of these accounts, which should have an entry in your "Mailboxes" panel. But in your illustration you show that this "GMail-POP" item being "All Local" and have its own entry.
I presume that in your illustration by 'Local "Folders"', you are referring to the items (Folders) stored locally by Mail.
Therefore, your point #3 does not make sense to me. Anything in the list of "Local" Folders cannot be affected by any Mail services "automatically".
Although I am not too familiar with the way IMAP accounts are organized in Mail, since the only IMAP account I have is from .Mac. But your strategy for organizing your AOL mail really puzzles me.
If the AOL IMAP account behaves the same was as .Mac IMAP account within Mail, then anything you create there will appear in your Service Provider's account for you. Therefore, you are able to access these items created within the AOL account from any computer.
Since Spotlight and Mail's search function can only operate on items that are stored locally on your Mac and indexed by it, anything stored on your Service provider's side cannot be be available to Spotlight, respectively to Mail's search function.
I have not used AOL for quite some years now, so I do not know how good is its search function within its AOL web based email application.
Therefore, if you need to have your emails archived, accessed from multiple computers while at the same time be able to use the full functionalities of Apple's Mail application.
I would suggest you take advantage of GMail's search capabilities and its free feature of allowing users to access their account via a POP client (ie. Mail). But to enable access of your email while you're away from your Mac, you should configure GMail not to delete any emails that had already been retrieved by the POP client.
On your Mac's Mail application, you should configure your GMail account to not remove any emails it had downloaded from the server and to always include your GMail account as one of the BCC entry for all emails you sent from Mail.
Correspondingly you will have to create a Filter in GMail to Label all emails that you had BCC'd yourself in with a specific label (ie. "Sent from Mail").
PS: since there are no such thing as "folders" in GMail there is no way to physically move any emails you have to any particular place. Which also explain why I am a bit confused with your comment #3, where you state "... folders are handled automatically by GMail...". Since GMail only uses "Labels" to help user organize their email, these are not actual "folders" that can be mapped within the Mail application.
BTW: the reason I suggest you focused your usage to GMail and Apple's Mail application is due to these two applications' strength in searching.
I hope this helps.
-- Vinko
Thank you for choosing macosx.com
SandManMattSH - Jul 7, 2005 - 10:03 pm
The "map" of my Mail folders I gave you before was not quite literal.
Here is a more literal version of it:
Inbox (Just a container)
. AOL (IMAP)
. GMail (Local)
Drafts (Local)
Sent (Just a container)
. AOL (I THINK this is remotely stored, but I am not sure)
. GMail (Local)
Smart Mailboxes (Just a container)
. [...] (Local, but not physical)
Backup (AOL) (Local)
. Old (To Keep Load Times of Backup Folder Low) (Local)
Backup (G-mail) (Local)
GMail Folders (For Organization) (Just a container)
. [...] (Local)
AOL (Just a container)
. Saved (IMAP)
. . Friends & Family (IMAP)
. . Mailing Lists (IMAP)
. . School (IMAP)
. . Sent Mail (IMAP)
. Sent Items (IMAP)
. Spam (IMAP)
Note that I listed GMail stuff as local because Mail just downloads it once and stores it locally, paying no attention to any changes made an the GMail side of things.
As for note number 3, most of the confusion appears to have been caused by a typo (sry). "GMail" was supposed to be "Mail". Anyway, what I meant is that I do not manually modify anything in these folders (except for flagging). Mail puts stuff in there on its own and I don't modify it.
As for my reasons for keeping the mail on AOL, it is not so much for the purpose of being able to access them through a web interface while using other computers as much as it is for the purpose of having an extra, complete, backup that can be accessed from any platform. And although I trust Google a lot more than AOL with my data, I'd rather have access to it in its original form.
You had mentioned something about how Spotlight could only index data while it was stored locally. I believe my mail is stored locally though. It is set to "Keep copies of all messages and their attachments for offline viewing." If I am correct, this means it stores a copy of the messages locally. If this is true, shouldn't spotlight then be able to index them properly?? And then shouldn't that not affect accessing replies to messages?
> Therefore, if you need to have your emails archived,
> accessed from multiple computers while at the same
> time be able to use the full functionalities of Apple's
> Mail application.
You never finished your sentence.
> [Y]ou should configure GMail not to delete any emails
> that had already been retrieved by the POP client.
I already have.
> Next, you should really move the mails in the Sent
> item to the appropriate Folders.
What did you mean by this? (I think it was from your second-to-last post.)
> On your Mac's Mail application, you should configure
> [it] to always include your GMail account as one of
> the BCC entry for all emails you sent from Mail.
> Correspondingly you will have to create a Filter in
> GMail to Label all emails that you had BCC'd yourself
> in with a specific label (ie. "Sent from Mail").
I don't like this idea. It doesn't keep messages in their original form. And it changes some of the headers undesirably.
Just an additional idea:
What about manually copying all messages in the sent mail folder to a local folder? Would that do the trick? If it would, I could do that now to retroactively solve the problem, and I could then create some sort of a rule that does it automatically, right?
Again, thank you for your help.
I really appreciate this and hope it can be resolved soon.
~Matt
Here is a more literal version of it:
Inbox (Just a container)
. AOL (IMAP)
. GMail (Local)
Drafts (Local)
Sent (Just a container)
. AOL (I THINK this is remotely stored, but I am not sure)
. GMail (Local)
Smart Mailboxes (Just a container)
. [...] (Local, but not physical)
Backup (AOL) (Local)
. Old (To Keep Load Times of Backup Folder Low) (Local)
Backup (G-mail) (Local)
GMail Folders (For Organization) (Just a container)
. [...] (Local)
AOL (Just a container)
. Saved (IMAP)
. . Friends & Family (IMAP)
. . Mailing Lists (IMAP)
. . School (IMAP)
. . Sent Mail (IMAP)
. Sent Items (IMAP)
. Spam (IMAP)
Note that I listed GMail stuff as local because Mail just downloads it once and stores it locally, paying no attention to any changes made an the GMail side of things.
As for note number 3, most of the confusion appears to have been caused by a typo (sry). "GMail" was supposed to be "Mail". Anyway, what I meant is that I do not manually modify anything in these folders (except for flagging). Mail puts stuff in there on its own and I don't modify it.
As for my reasons for keeping the mail on AOL, it is not so much for the purpose of being able to access them through a web interface while using other computers as much as it is for the purpose of having an extra, complete, backup that can be accessed from any platform. And although I trust Google a lot more than AOL with my data, I'd rather have access to it in its original form.
You had mentioned something about how Spotlight could only index data while it was stored locally. I believe my mail is stored locally though. It is set to "Keep copies of all messages and their attachments for offline viewing." If I am correct, this means it stores a copy of the messages locally. If this is true, shouldn't spotlight then be able to index them properly?? And then shouldn't that not affect accessing replies to messages?
> Therefore, if you need to have your emails archived,
> accessed from multiple computers while at the same
> time be able to use the full functionalities of Apple's
> Mail application.
You never finished your sentence.
> [Y]ou should configure GMail not to delete any emails
> that had already been retrieved by the POP client.
I already have.
> Next, you should really move the mails in the Sent
> item to the appropriate Folders.
What did you mean by this? (I think it was from your second-to-last post.)
> On your Mac's Mail application, you should configure
> [it] to always include your GMail account as one of
> the BCC entry for all emails you sent from Mail.
> Correspondingly you will have to create a Filter in
> GMail to Label all emails that you had BCC'd yourself
> in with a specific label (ie. "Sent from Mail").
I don't like this idea. It doesn't keep messages in their original form. And it changes some of the headers undesirably.
Just an additional idea:
What about manually copying all messages in the sent mail folder to a local folder? Would that do the trick? If it would, I could do that now to retroactively solve the problem, and I could then create some sort of a rule that does it automatically, right?
Again, thank you for your help.
I really appreciate this and hope it can be resolved soon.
~Matt
vinko - Jul 8, 2005 - 1:17 am
Dear Matt,
Thank you for your reply.
Now I am clear about the state of your Mail's "Mailboxes" panel structure. Sorry it took so long, but it is kind of hard to do this over email without a clear and identical picture of what we're both seeing. Thanks for taking the time to straighten me out.
As for your original point #3, i am clear on that one too.
Now going back to your original question about not being able to see the Sent emails.
I presume you're using your ISP's (Internet Service Provider) SMTP server to send all your out going emails?
The reason I point this out is that if you use an ISP for your Internet access; for that matter if you're within a corporate network, the network (ISP) would not allow you to access anyone else's SMTP server other than theirs. This is a security feature.
So, your sent emails would not be at any of your accounts (POP or IMAP). So, if you need to access your full email thread from any other computer platform or location, I believe you will need to use the respective IMAP account service (AOL, GMail, etc.) to send your emails out. This is because, unless you're using the corresponding email account's SMTP server, they would not know about your replies, hence, would not know to upload them back to your respective IMAP email accounts.
Of course, the "upload back to your respective IMAP email account", will depend on the respective settings you have. For each IMAP email account setting in Mail, within the "Mailbox Behaviors" panel, there are two settings called "Store sent messages on the server" and "Delete sent message when:", they need to be set properly. But as mentioned I believe the "Store sent messages on the server" will not work if you're not using the corresponding SMTP server.
Now for the POP email accounts, if you do not move the sent email out of Mail's "Sent" item for the corresponding email account, you will need to ensure that the corresponding POP email account's setting is set properly.
Within each POP email account's settings, in the "Mailbox Behaviors", you should find the "Erase copies of sent message when:" option. The default I believe is "One week old", this needs to be "Never".
< blockquote>Therefore, if you need to have your emails archived, accessed from multiple computers while at the same time be able to use the full functionalities of Apple's Mail application.
Here I meant to say you should do what I suggest in the three paragraphs that follows...
< blockquote>I would suggest you take advantage of GMail's search capabilities and its free feature of allowing users to access their account via a POP client (ie. Mail). But to enable access of your email while you're away from your Mac, you should configure GMail not to delete any emails that had already been retrieved by the POP client.
On your Mac's Mail application, you should configure your GMail account to not remove any emails it had downloaded from the server and to always include your GMail account as one of the BCC entry for all emails you sent from Mail.
Correspondingly you will have to create a Filter in GMail to Label all emails that you had BCC'd yourself in with a specific label (ie. "Sent from Mail").
Sorry, I must have been distracted when I was writing the original reply.
As explained above, if you do not move your email replies out of the "Sent" item in Mail's "Mailboxes" panel, your replies may be deleted by the settings you have for the corresponding email account.
This is exactly what I was referring to in my previous reply; although not clearly. This is what I do and I never have the problem you've described. But then, please also check the other items I have mentioned in this reply. As there are many factors which may be causing your current behaviour.
I hope this helps.
-- Vinko
Thank you for choosing macosx.com
Thank you for your reply.
Now I am clear about the state of your Mail's "Mailboxes" panel structure. Sorry it took so long, but it is kind of hard to do this over email without a clear and identical picture of what we're both seeing. Thanks for taking the time to straighten me out.
As for your original point #3, i am clear on that one too.
Now going back to your original question about not being able to see the Sent emails.
I presume you're using your ISP's (Internet Service Provider) SMTP server to send all your out going emails?
The reason I point this out is that if you use an ISP for your Internet access; for that matter if you're within a corporate network, the network (ISP) would not allow you to access anyone else's SMTP server other than theirs. This is a security feature.
So, your sent emails would not be at any of your accounts (POP or IMAP). So, if you need to access your full email thread from any other computer platform or location, I believe you will need to use the respective IMAP account service (AOL, GMail, etc.) to send your emails out. This is because, unless you're using the corresponding email account's SMTP server, they would not know about your replies, hence, would not know to upload them back to your respective IMAP email accounts.
Of course, the "upload back to your respective IMAP email account", will depend on the respective settings you have. For each IMAP email account setting in Mail, within the "Mailbox Behaviors" panel, there are two settings called "Store sent messages on the server" and "Delete sent message when:", they need to be set properly. But as mentioned I believe the "Store sent messages on the server" will not work if you're not using the corresponding SMTP server.
Now for the POP email accounts, if you do not move the sent email out of Mail's "Sent" item for the corresponding email account, you will need to ensure that the corresponding POP email account's setting is set properly.
Within each POP email account's settings, in the "Mailbox Behaviors", you should find the "Erase copies of sent message when:" option. The default I believe is "One week old", this needs to be "Never".
< blockquote>Therefore, if you need to have your emails archived, accessed from multiple computers while at the same time be able to use the full functionalities of Apple's Mail application.
Here I meant to say you should do what I suggest in the three paragraphs that follows...
< blockquote>I would suggest you take advantage of GMail's search capabilities and its free feature of allowing users to access their account via a POP client (ie. Mail). But to enable access of your email while you're away from your Mac, you should configure GMail not to delete any emails that had already been retrieved by the POP client.
On your Mac's Mail application, you should configure your GMail account to not remove any emails it had downloaded from the server and to always include your GMail account as one of the BCC entry for all emails you sent from Mail.
Correspondingly you will have to create a Filter in GMail to Label all emails that you had BCC'd yourself in with a specific label (ie. "Sent from Mail").
Sorry, I must have been distracted when I was writing the original reply.
Next, you should really move the mails in the Sent
> item to the appropriate Folders.
What did you mean by this? (I think it was from your second-to-last post.)
As explained above, if you do not move your email replies out of the "Sent" item in Mail's "Mailboxes" panel, your replies may be deleted by the settings you have for the corresponding email account.
What about manually copying all messages in the sent mail folder to a local folder? Would that do the trick? If it would, I could do that now to retroactively solve the problem, and I could then create some sort of a rule that does it automatically, right?
This is exactly what I was referring to in my previous reply; although not clearly. This is what I do and I never have the problem you've described. But then, please also check the other items I have mentioned in this reply. As there are many factors which may be causing your current behaviour.
I hope this helps.
-- Vinko
Thank you for choosing macosx.com
SandManMattSH - Jul 9, 2005 - 11:40 pm
[On Jul 8, 1:17am Vinko T. wrote:]
> Thanks for taking the time to straighten me out.
Thank you for bearing with me.
> The reason I point this out is that if you use an ISP
> for your Internet access; for that matter if you're
> within a corporate network, the network (ISP) would
> not allow you to access anyone else's SMTP server
> other than theirs. This is a security feature.
This is not the cause of the problem. Of this I am sure. I have tested out various scenarios that rule this out.
> [...] within the "Mailbox Behaviors" panel, [...] two
> settings [...] need to be set properly.
Already done. This was one of the first things I checked when I first noticed the problem.
Store sent messages on server -- OFF
Delete messages -- Never
Note that I do not have sent messages being stored on the server. This is intentional. By leaving this off, Mail should be able to populate its own Sent Messages folder without touching AOL's. This is evident by the separate:
Sent > AOL - Mail's self-populated folder
AOL > Sent Items - Where AOL puts mail about 20 seconds after sending.
AOL > Saved > Sent Mail - Where I copy mail from "AOL > Sent Items" to as soon as they come in.
> Within each POP email account's settings, in the
> "Mailbox Behaviors", you should find the "Erase
> copies of sent message when:" option. The default
> I believe is "One week old", this needs to be "Never".
This is also long-done.
> As explained above, if you do not move your email
> replies out of the "Sent" item in Mail's "Mailboxes"
> panel, your replies may be deleted by the settings
> you have for the corresponding email account.
This no longer applies.
>> What about manually copying messages in the sent
>> mail folder to a local folder? Would that do the
>> trick? If it would, I could do that to retroactively
>> solve the problem, and then create a rule that does
>> it automatically.
> This is exactly what I was referring to in my previous
> reply; although not clearly. This is what I do and I
> never have the problem you've described.
I may do this as a last resort. However, I think I may have either narrowed down or NON-retroactively fixed the problem (although I don't know how).
It appears as though most of the "unlinked" replies seem to occur in blocks. This is especially true more recently.
My first guess from this is that this may have been happening when I was using WiFi networks and sending AOL e-mail through non-AOL SMTP servers. However, I just tested this (I didn't send this reply right away because I wanted to test this). I went through town and connected to about 5 different networks and sent "test" e-mails in reply to a friend's e-mail (I told the friend it was just a test, and she didn't mind). Anyway, they all sent fine. Furthermore, after doing the same things I do every time (as far as I know), clicking the button that brings up my reply to an e-mail brought up the reply perfectly fine. There wan no error. Thus, I think we can rule that sending messages when net signed on through AOL (which I am not usually at home anyway) is the problem.
Anyway, the "copy all sent messages to a local folder" idea is a good last resort. Provided the problem lies in the remote storage of my IMAP folders, this should solve the problem. However, it is still not ideal. And I am skeptical about whether or not it would even work, as I believe Mail should be able to store the e-mail it has stored "for offline viewing".
~Matt
> Thanks for taking the time to straighten me out.
Thank you for bearing with me.
> The reason I point this out is that if you use an ISP
> for your Internet access; for that matter if you're
> within a corporate network, the network (ISP) would
> not allow you to access anyone else's SMTP server
> other than theirs. This is a security feature.
This is not the cause of the problem. Of this I am sure. I have tested out various scenarios that rule this out.
> [...] within the "Mailbox Behaviors" panel, [...] two
> settings [...] need to be set properly.
Already done. This was one of the first things I checked when I first noticed the problem.
Store sent messages on server -- OFF
Delete messages -- Never
Note that I do not have sent messages being stored on the server. This is intentional. By leaving this off, Mail should be able to populate its own Sent Messages folder without touching AOL's. This is evident by the separate:
Sent > AOL - Mail's self-populated folder
AOL > Sent Items - Where AOL puts mail about 20 seconds after sending.
AOL > Saved > Sent Mail - Where I copy mail from "AOL > Sent Items" to as soon as they come in.
> Within each POP email account's settings, in the
> "Mailbox Behaviors", you should find the "Erase
> copies of sent message when:" option. The default
> I believe is "One week old", this needs to be "Never".
This is also long-done.
> As explained above, if you do not move your email
> replies out of the "Sent" item in Mail's "Mailboxes"
> panel, your replies may be deleted by the settings
> you have for the corresponding email account.
This no longer applies.
>> What about manually copying messages in the sent
>> mail folder to a local folder? Would that do the
>> trick? If it would, I could do that to retroactively
>> solve the problem, and then create a rule that does
>> it automatically.
> This is exactly what I was referring to in my previous
> reply; although not clearly. This is what I do and I
> never have the problem you've described.
I may do this as a last resort. However, I think I may have either narrowed down or NON-retroactively fixed the problem (although I don't know how).
It appears as though most of the "unlinked" replies seem to occur in blocks. This is especially true more recently.
My first guess from this is that this may have been happening when I was using WiFi networks and sending AOL e-mail through non-AOL SMTP servers. However, I just tested this (I didn't send this reply right away because I wanted to test this). I went through town and connected to about 5 different networks and sent "test" e-mails in reply to a friend's e-mail (I told the friend it was just a test, and she didn't mind). Anyway, they all sent fine. Furthermore, after doing the same things I do every time (as far as I know), clicking the button that brings up my reply to an e-mail brought up the reply perfectly fine. There wan no error. Thus, I think we can rule that sending messages when net signed on through AOL (which I am not usually at home anyway) is the problem.
Anyway, the "copy all sent messages to a local folder" idea is a good last resort. Provided the problem lies in the remote storage of my IMAP folders, this should solve the problem. However, it is still not ideal. And I am skeptical about whether or not it would even work, as I believe Mail should be able to store the e-mail it has stored "for offline viewing".
~Matt
vinko - Jul 10, 2005 - 3:10 am
Dear Matt,
Thank you for your reply.
I think we start to have another misunderstanding with your latest reply.
When I mentioned the SMTP server used issue, this is important since if you do not use the email account provider's SMTP sever to send your replies, your email account provider will not know about your replies.
Given that you want them to know about the replies. But then you tell me that you purposely prevent any Sent Email from being stored on the server, by your "Mailboxes Behaviors" of the respective email account. So, that means you do want your Sent messages to be stored only on your Mac, hence, you should move all emails that are in the Sent item of the "Mailboxes" panel to a "folder" item you create in the "Mailboxes" panel.
What I am confused about is that, I thought you originally want to be able to access your emails (including your sent emails) on another platform other than your Mac. But now you tells me that you do not want your Sent emails stored on the server, which means you cannot access these emails on another platform.
In one of your previous message, you mentioned "... message I have written, however, is still there...", how do you know? Is it because you moved them to the "AOL -> Saved -> Sent Mail" folder? Do you have this "Sent Mail" folder in your AOL account? Why do you have this "Sent Mail" folder in your AOL account?
Okay. I think we need to start over again. Let's start by stating exactly what you need to accomplish.
1. Where do you want to be able to access your emails (for each of your accounts)?
We will address each of the email account settings separately and one at a time.
BTW: if you have an Instant Message account (ICQ, Yahoo or MSN) we can do that over that medium, it may be more effective. Just give me a time of day (in GMT) to discuss this. Please note that I am in the GMT+08:00 time zone.
I hope this helps.
-- Vinko
Thank you for choosing macosx.com
Thank you for your reply.
I think we start to have another misunderstanding with your latest reply.
When I mentioned the SMTP server used issue, this is important since if you do not use the email account provider's SMTP sever to send your replies, your email account provider will not know about your replies.
Given that you want them to know about the replies. But then you tell me that you purposely prevent any Sent Email from being stored on the server, by your "Mailboxes Behaviors" of the respective email account. So, that means you do want your Sent messages to be stored only on your Mac, hence, you should move all emails that are in the Sent item of the "Mailboxes" panel to a "folder" item you create in the "Mailboxes" panel.
What I am confused about is that, I thought you originally want to be able to access your emails (including your sent emails) on another platform other than your Mac. But now you tells me that you do not want your Sent emails stored on the server, which means you cannot access these emails on another platform.
In one of your previous message, you mentioned "... message I have written, however, is still there...", how do you know? Is it because you moved them to the "AOL -> Saved -> Sent Mail" folder? Do you have this "Sent Mail" folder in your AOL account? Why do you have this "Sent Mail" folder in your AOL account?
Okay. I think we need to start over again. Let's start by stating exactly what you need to accomplish.
1. Where do you want to be able to access your emails (for each of your accounts)?
We will address each of the email account settings separately and one at a time.
BTW: if you have an Instant Message account (ICQ, Yahoo or MSN) we can do that over that medium, it may be more effective. Just give me a time of day (in GMT) to discuss this. Please note that I am in the GMT+08:00 time zone.
I hope this helps.
-- Vinko
Thank you for choosing macosx.com
SandManMattSH - Jul 10, 2005 - 7:26 pm
[On Jul 10, 3:10am Vinko T. wrote:]
> When I mentioned the SMTP server used issue, this is important
> since if you do not use the email account provider's SMTP sever
> to send your replies, your email account provider will not know
> about your replies.
> Given that you want them to know about the replies. But then
> you tell me that you prevent Sent Email from being stored on
> the server, by your "Mailboxes Behaviors". So, that means your
> Sent messages [are] stored only on your Mac, hence, you should
> move emails that are in the Sent item of the "Mailboxes" panel
> to a "folder" you create.
See below, I am going to respond to this together with the next part.
I am a slight bit confused as to what you mean by the "Mailboxes" panel. I am assuming you mean the list of folders that is at the right/left of the window when I am looking through my list of mail.
Also, what did you mean by the "Sent item"? A am assuming you were referring to the "Sent" folder that I listed just below Inbox (not "AOL > Sent Items" or "AOL > Saved > Sent Mail").
If I was correct in my assumptions, then just disregard this. If not, please inform me.
> What I am confused about is that I thought you originally want
> to be able to access your emails (including your sent emails) on
> another platform. But now you tells me that you do not want
> your Sent emails stored on the server, which means you cannot
> access these emails on another platform.
AOL has been storing them on the server anyway. That is the way IMAP works. Anything in "Inbox > AOL", "Sent > AOL" (not sure), or anything under "AOL" is stored on AOL. Mail, however, is storing a copy of this for offline browsing I believe. Is there not a way to have Mail index these?
NOTE: From here onwards, I will be notating folders like this:
"/AOL/Saved/Sent Mail"
"/AOL/*"
"/Inbox/AOL"
"/AOL/Sent Items"
etc...
> In one of your previous message, you mentioned "... message
> I have written, however, is still there...", how do you know? Is it
> because you moved them to the "AOL -> Saved -> Sent Mail"
> folder? Do you have this "Sent Mail" folder in your AOL account?
> Why do you have this "Sent Mail" folder in your AOL account?
a) I have the "/AOL/Saved/Sent Mail" folder because AOL automatically deletes mail in "/AOL/Sent Items" after 3 days (or 7, not sure).
b) I know that mail still exists because I can find it in multiple folders. For example, I just sent an e-mail to a friend a few minutes ago. All of my e-mails today seem to not be indexing properly. Anyway, when searching for this e-mail, I find a copy of it in the following folders:
1) "/Sent/AOL" - 0.9KB
2) "/AOL/Saved/Sent Mail" - 1.2KB
3) "/AOL/Sent Items" - 1.2KB - DELETED (because I moved it to Sent Mail)
4) "Drafts - AOL" - 1.1KB - DELETED (probably was deleted when I sent it).
Note the difference in size. I have no idea why this difference exists, and I just noticed it. My best guess would be that Mail is placing a copy of the message before it is put in "/Sent/AOL" before it is actually sent, and AOL is putting extra headers on it before placing it in "/AOL/Sent Items".
Upon fucther inspection, it appears as though I was right. The copy on AOL has the following additional headers:
Received: from by with ESMTP id ; Sun, 10 Jul 2005 17:52:57 -0400
X-Mailer: Apple Mail (2.730)
X-Aol-Ip:
> Okay. I think we need to start over again. Let's start by stating
> exactly what you need to accomplish.
1) I want a COMPLETE archive of all e-mails I send or recieve to be kept on AOL's servers.
2) I want a COMPLETE archive of all e-mails to be able to be .accessed. locally. It would be .better. if I could just access it through what is on AOL, rather than having to create a complete and separate copy locally.
3) I would like all of Mail's features to function properly. Namely:
a) Spotlight searching (for the record, this currently works fine, even for e-mails stored on AOL, so Spotlight does not appear to be the culprit).
b) Reply indexing. I want to be able to click the little arrows next to the "From" column in the "Viewer Window".
4) I want dates to be preserved.
5) I don't want to have to do any work each time I download mail. I don't mind doing a lot of setting up now, but I want it to be a "Set it and forget it" type of thing.
6) If ever my laptop dies, or I decide to switch to Linux or (god forbid) Windows, I want to be able to download all of my e-mails into any glient that supports IMAP and POP.
> 1. Where do you want to be able to access your emails (for
> each of your accounts)?
AOL - On my laptop, and remotely in case stop using my laptop (for whatever reason).
GMail - On my laptop and online. Since it is a POP account, anything I do locally won't affect the server. GMail automatically puts any e-mail I download into its "Archive" folder (this is only accessible via the web interface).
> We will address each of the email account settings separately
> and one at a time.
Sounds good.
> BTW: if you have an Instant Message account (ICQ, Yahoo or
> MSN) we can do that over that medium, it may be more effective.
> Just give me a time of day (in GMT) to discuss this. Please note
> that I am in the GMT+08:00 time zone.
That sounds like a good idea. I only have AIM though. I could easily download MSN or Yahoo though. I'll download Yahoo for now. My Yahoo sn is SandManMattSH. Also, I am on AIM most of the day (although I may be away from the computer). My sn on AIM is also "SandManMattSH". Feel free to IM me any time you see me online. I will only be on Yahoo if we set up an appointment.
I am at UTC -4 I believe (EDT - US East Coast). This puts us 12 hours apart
. I will probably be awake until at least midnight here (noon there), and maybe until 1-2AM/1-2PM. If you are on AIM at any point until I go to sleep, I will also be. As for Yahoo, if you reply to this message with a time, I will sign on.
Again, thank you very much for your continuing help.
~Matt
> When I mentioned the SMTP server used issue, this is important
> since if you do not use the email account provider's SMTP sever
> to send your replies, your email account provider will not know
> about your replies.
> Given that you want them to know about the replies. But then
> you tell me that you prevent Sent Email from being stored on
> the server, by your "Mailboxes Behaviors". So, that means your
> Sent messages [are] stored only on your Mac, hence, you should
> move emails that are in the Sent item of the "Mailboxes" panel
> to a "folder" you create.
See below, I am going to respond to this together with the next part.
I am a slight bit confused as to what you mean by the "Mailboxes" panel. I am assuming you mean the list of folders that is at the right/left of the window when I am looking through my list of mail.
Also, what did you mean by the "Sent item"? A am assuming you were referring to the "Sent" folder that I listed just below Inbox (not "AOL > Sent Items" or "AOL > Saved > Sent Mail").
If I was correct in my assumptions, then just disregard this. If not, please inform me.
> What I am confused about is that I thought you originally want
> to be able to access your emails (including your sent emails) on
> another platform. But now you tells me that you do not want
> your Sent emails stored on the server, which means you cannot
> access these emails on another platform.
AOL has been storing them on the server anyway. That is the way IMAP works. Anything in "Inbox > AOL", "Sent > AOL" (not sure), or anything under "AOL" is stored on AOL. Mail, however, is storing a copy of this for offline browsing I believe. Is there not a way to have Mail index these?
NOTE: From here onwards, I will be notating folders like this:
"/AOL/Saved/Sent Mail"
"/AOL/*"
"/Inbox/AOL"
"/AOL/Sent Items"
etc...
> In one of your previous message, you mentioned "... message
> I have written, however, is still there...", how do you know? Is it
> because you moved them to the "AOL -> Saved -> Sent Mail"
> folder? Do you have this "Sent Mail" folder in your AOL account?
> Why do you have this "Sent Mail" folder in your AOL account?
a) I have the "/AOL/Saved/Sent Mail" folder because AOL automatically deletes mail in "/AOL/Sent Items" after 3 days (or 7, not sure).
b) I know that mail still exists because I can find it in multiple folders. For example, I just sent an e-mail to a friend a few minutes ago. All of my e-mails today seem to not be indexing properly. Anyway, when searching for this e-mail, I find a copy of it in the following folders:
1) "/Sent/AOL" - 0.9KB
2) "/AOL/Saved/Sent Mail" - 1.2KB
3) "/AOL/Sent Items" - 1.2KB - DELETED (because I moved it to Sent Mail)
4) "Drafts - AOL" - 1.1KB - DELETED (probably was deleted when I sent it).
Note the difference in size. I have no idea why this difference exists, and I just noticed it. My best guess would be that Mail is placing a copy of the message before it is put in "/Sent/AOL" before it is actually sent, and AOL is putting extra headers on it before placing it in "/AOL/Sent Items".
Upon fucther inspection, it appears as though I was right. The copy on AOL has the following additional headers:
Received: from
X-Mailer: Apple Mail (2.730)
X-Aol-Ip:
> Okay. I think we need to start over again. Let's start by stating
> exactly what you need to accomplish.
1) I want a COMPLETE archive of all e-mails I send or recieve to be kept on AOL's servers.
2) I want a COMPLETE archive of all e-mails to be able to be .accessed. locally. It would be .better. if I could just access it through what is on AOL, rather than having to create a complete and separate copy locally.
3) I would like all of Mail's features to function properly. Namely:
a) Spotlight searching (for the record, this currently works fine, even for e-mails stored on AOL, so Spotlight does not appear to be the culprit).
b) Reply indexing. I want to be able to click the little arrows next to the "From" column in the "Viewer Window".
4) I want dates to be preserved.
5) I don't want to have to do any work each time I download mail. I don't mind doing a lot of setting up now, but I want it to be a "Set it and forget it" type of thing.
6) If ever my laptop dies, or I decide to switch to Linux or (god forbid) Windows, I want to be able to download all of my e-mails into any glient that supports IMAP and POP.
> 1. Where do you want to be able to access your emails (for
> each of your accounts)?
AOL - On my laptop, and remotely in case stop using my laptop (for whatever reason).
GMail - On my laptop and online. Since it is a POP account, anything I do locally won't affect the server. GMail automatically puts any e-mail I download into its "Archive" folder (this is only accessible via the web interface).
> We will address each of the email account settings separately
> and one at a time.
Sounds good.
> BTW: if you have an Instant Message account (ICQ, Yahoo or
> MSN) we can do that over that medium, it may be more effective.
> Just give me a time of day (in GMT) to discuss this. Please note
> that I am in the GMT+08:00 time zone.
That sounds like a good idea. I only have AIM though. I could easily download MSN or Yahoo though. I'll download Yahoo for now. My Yahoo sn is SandManMattSH. Also, I am on AIM most of the day (although I may be away from the computer). My sn on AIM is also "SandManMattSH". Feel free to IM me any time you see me online. I will only be on Yahoo if we set up an appointment.
I am at UTC -4 I believe (EDT - US East Coast). This puts us 12 hours apart
. I will probably be awake until at least midnight here (noon there), and maybe until 1-2AM/1-2PM. If you are on AIM at any point until I go to sleep, I will also be. As for Yahoo, if you reply to this message with a time, I will sign on.Again, thank you very much for your continuing help.
~Matt
vinko - Jul 11, 2005 - 1:07 am
Dear Matt,
Thank you for clarifying.
Before I start to address your issues. I want comment on a few things you've mentioned.
Yes, your assumption is correct. Since Mail refers to the items in this panel as "Mailboxes".
These headers are always added to any email by the SMTP server. It is called MIME header. You will find that most of the same parts of the MIME header are also in your original copy of the email sent from Mail. All you have to do is select "Long Headers" for the email in question from the View->Message->Long Headers menu item.
Now to your objectives. I will not follow your order but a more chronological order.
If you need to be able to migrate your emails completely to another platform easily you will need to store all your Sent email on your 2 email accounts respectively (AOL and GMail). To accomplish this you will need to do one of the following:
This again goes back to one of my previous question which SMTP server are you using for your email accounts (AOL and GMail) within Mail on your notebook.
Noted.
Noted.
The rest I will answer via AIM since you're now online.
I hope this helps.
-- Vinko
Thank you for choosing macosx.com
Thank you for clarifying.
Before I start to address your issues. I want comment on a few things you've mentioned.
am a slight bit confused as to what you mean by the "Mailboxes" panel. I am assuming you mean the list of folders that is at the right/left of the window when I am looking through my list of mail.
Yes, your assumption is correct. Since Mail refers to the items in this panel as "Mailboxes".
Upon fucther inspection, it appears as though I was right. The copy on AOL has the following additional headers:
Received: from by with ESMTP id ; Sun, 10 Jul 2005 17:52:57 -0400
X-Mailer: Apple Mail (2.730)
X-Aol-Ip:
These headers are always added to any email by the SMTP server. It is called MIME header. You will find that most of the same parts of the MIME header are also in your original copy of the email sent from Mail. All you have to do is select "Long Headers" for the email in question from the View->Message->Long Headers menu item.
Now to your objectives. I will not follow your order but a more chronological order.
6) If ever my laptop dies, or I decide to switch to Linux or (god forbid) Windows, I want to be able to download all of my e-mails into any glient that supports IMAP and POP.
If you need to be able to migrate your emails completely to another platform easily you will need to store all your Sent email on your 2 email accounts respectively (AOL and GMail). To accomplish this you will need to do one of the following:
- send all your emails out via the respective email account's SMTP server rather than the one provided to you by your Internet Service Provider.
- send a copy of your email to the appropriate email account (AOL or GMail), then file these sent email in a folder outside of the email account's Sent folder (particularly AOL).
This again goes back to one of my previous question which SMTP server are you using for your email accounts (AOL and GMail) within Mail on your notebook.
4) I want dates to be preserved.
Noted.
5) I don't want to have to do any work each time I download mail. I don't mind doing a lot of setting up now, but I want it to be a "Set it and forget it" type of thing.
Noted.
The rest I will answer via AIM since you're now online.
I hope this helps.
-- Vinko
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