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TICKET ARCHIVE -> Myspace.com crash

carblue 21 - Jun 6, 2006 - 11:20 am

Why is my internet disconneting every time I access myspace.com?.. It never did this before and now it does it every time?.. I can vist every website on the net without problem, but for myspace.com..

It says in the crash report that there was a KERN_PROTECTION_FAILURE for every crash from that site

Tom

grggary - Jun 6, 2006 - 12:24 pm

I'm not seeing what OS you are running, the amount of RAM, etc. Sometimes completing a system profile will help us with more information, or you could copy and paste your hardware overview from System Profiler and add what version of OSX you're running. Some of the threads I've encountered suggest Kern Protection Failures may be caused by lack of RAM or bad RAM, but that's just a guess. Some more info about your system would help. I'm leaving this ticket open for other techs to view as well.

grggary - Jun 6, 2006 - 12:29 pm

...also, can you copy and paste the entire crash report when you get the kern protection error

carblue 21 - Jun 6, 2006 - 11:11 pm

it is an OS X 10.3.9... AND I can't cut and paste the report because it won't let me do it.. the crash report comes up after the internet is disconnected.. the cut and past tabs are smoke, not active in the tool bar when it comes up.

ishan - Jun 8, 2006 - 9:03 pm

The full crash report (for your browser and whatever system components are crashing) is in the Console app. Open the Console app (it's in your Utilities folder), click on the "Logs" icon on the top panel, then open ~/Library/Logs panel, and in it you will find the Crashreporter panel. Open that and you will see a list by app of any/all recent crashes of any app, service, etc. Copy and paste the ones you think are relevant to your problem, e.g., your browser, perhaps the Network prefpane, Internet Connect, etc. into your response here.

HTH and please let us know what happens. Thanks.