proxymoron - Oct 24, 2005 - 6:14 am
I have Airport and share a broadband connection with my Apple iBook and HP Pavilion. However, my wife is have trouble connecting with her Dell. When she tries to connect to the network, it asks for a "network key (also called a WEP key or WPA key)." Networks is not my specialty. I'm fairly new at it. Where do I find this key?
baldprof - Oct 24, 2005 - 7:47 am
This article should help:
http://docs.info.apple.com/article.html?artnum=106864
The Dell is assuming that your network is encrypted (a closed network). That's why it is asking for a password.
Did you in fact setup your network as encrypted (closed)? You may have done so unintentionally (or not). If you didn't I am at a loss as to why the Dell is looking for a password. Anyway, you could always reopen your network if you wanted to. But that leaves you open to security problems.
I hope this helps.
proxymoron - Oct 24, 2005 - 8:25 am
Hi,
I found the key and entered it. The Dell is now "connected" to the network at 54.0 Mbps with an excellent signal strength, but can't access it (i.e. the Internet). The "Wireless Network Connection" box on the Dell is stuck in the status "Acquiring network address." I do not know what this means.
- Cameron
baldprof - Oct 24, 2005 - 10:18 am
Once you entered the key, that should have done it.
Here's one possibility: Your Airport is normally going to be set to assign IP addresses using DHCP. In effect, the Airport, or any other router, sets up it's own "mini Lan". On your mac, open System Preferences, then click Network. Then click the configure button. Where it shows "Configure IPv4", I'll bet it shows "Using DHCP". You can now close System Preferences.
You need to make sure that your Dell is set to accept a dynamic IP address. That's the only conflict that I can think of.
I'll put this back out in the Open Pool because I am not in front of a Windows PC, and I can't remember how to check that.
Sorry.
jcgill - Oct 24, 2005 - 7:17 pm
Hi, Cameron.
If you have access to the configuration page for your router, check to see if you have something called MAC address filtering enabled.
If so, turn it off for the moment and see if your Dell will connect. For a router that's configured with security in mind, both of these options are often enabled. With the WEP key, you can associate with the router, but not necessarily use it or get an IP address.
One last thing. Make sure you don't have Norton Internet Security or a similar app on the Dell interfering with the acquisition of an IP address. Often, NIS will stop all traffic on a "new" network until you tell it how to handle it.
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-Jason