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TICKET ARCHIVE -> Office 2004

SloYerRoll - Sep 18, 2005 - 8:37 pm

I just did a fresh install of Office 2004 on my MAC.
It keeps on giving me errors whenever I try to open up everything but Entourage. Here's the message: "The font (font name) is corrupt and it should be removed".
I have gotten around this by disabling the fonts involved through the stock MAC font app (font book app.).
The problem is this disables almost all my fonts (about 700) and I have over 1000 fonts (I use for graphic design).
Is there any way I can tell Office to stop looking for my fonts so I can enable them again for design purposes?

I'll send anyone that helps me out a 10.00 Starbucks card for helping! I swear it, it's worth it to me!

Thanks for your help.

Slo

DeltaMac - Sep 18, 2005 - 9:10 pm

Did you reinstall Office 2004 because you were already having this problem?
Has this error always come up when starting Office apps, or just recently started?
Are you saying that Office reports that about 700 fonts are corrupted? If not, why do you need to disable that many fonts?

Have you tried checking (validating) your fonts through Font Book, to see if Font Book also thinks those fonts are corrupted?

Have you checked for possible help in this Microsoft support article?
http://support.microsoft.com/default...b;en-us;313535

- Dale

SloYerRoll - Sep 24, 2005 - 10:02 am

Sorry for the Delay I was out on business.

I did a reinstall because I had Office X on my machine from my old job, but I went onto bigger and better and I no longer had Office X.
I went out and bought Office 2004.
This error started since the first time I launched O. 2004.
when I load word or excell. It brings up one pop up at a time telling me my fonts are corrupt and should be removed. i.e. "bat dings ssi is corrupt it should be removed, with a buttom to say OK. Once I click OK it waits a few seconds and tells me the next font is corrupt. Some of the fonts are obscure, but a majority of them are quite common.
I have validated all my fonts and they are all ok.
I check out the support site. (thanks a bunch for the link!) It tols me to make a new font folder and relocate all my fonts to the new folder. This solution worked fine when I turned on all my fonts again. Now my Photoshop, Illustrator, and other design programs can't find my fonts!!!
Any suggestions on how tio get my Adobe products to find my fonts?
Under preferances on Photoshop, there is an option for a "scratch disk" startup. But I'm not sure what that is for.
Any ideas? You've been really helpful so far, I just want to close this problem out.

-Jon

Either way, you'll still get the SBX card if you want it.

DeltaMac - Sep 24, 2005 - 1:04 pm

I'm sure your solution for the problem with Adobe is available with a search through the support pages at the Adobe site, similar to searching at Microsoft to find that article,
You are now having a fonts storage problem, where creating a new fonts folder for the purpose of fixing Word, now has lost those fonts for Adobe, and should be easy to take care of on the Adobe side, too bad I don't use the Adobe software at all. But, just to help, I would try Solution 6 on this page - http://www.adobe.com/support/techdocs/323779.html

there's also this article - http://www.adobe.com/support/techdocs/322050.html - this has similar things to check

And this article - http://www.adobe.com/support/techdocs/327791.html
The article with the Solution 6 above seems to be the most relevant.
Let me know if that helps - (thanks for the SB offer, but at least an hour trip one way, and that's a bit far just for a cuppa joe)
- Dale

SloYerRoll - Sep 24, 2005 - 10:53 pm

The offer was for me to mail a SBX gist card to anyone who helped, and you definately did.
The offer still stands if you want it.
Thanks for all your help Dale. You have been a wealth of information.

-Jon