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TICKET ARCHIVE -> Office 2008 Slowing Down Internet?

Tyler Seattle - Jun 28, 2008 - 3:22 am

I have in the past couple of days installed Microsoft Office for Mac 2008 Home and Student. I thought it was just my mind playing tricks, or perhaps a somewhat irregular (though not impossible) slow-down in my DSL service, but that turns out not to be the case.

Pages load about three or four times slower than before I installed Office 2008. I downloaded Office 2008's SP1, and I also downloaded Update 12.1.1., but these have not solved the problem. On a hunch (I'm totally new to Mac so know nothing about these features), I went into Console and found an interesting entry:

6/27/08 3:28:13 PM [0x0-0x1e01e].com.microsoft.Word[205] Fri Jun 27 15:28:13 tyler-dewars-macbook-pro.local Microsoft Word[205] : The function `CGPDFDocumentGetMediaBox' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance. Please use `CGPDFPageGetBoxRect' instead.

I wonder if this "function" which is "obsolete" is what is causing the slow-down or "degradation of system performance"? Where should I look for this "upcoming update"?

Is Office 2008 really slowing down my internet connection? How could this be?

Would it help if I switched from "obtain updates automatically" to "obtain updates manually" in Office Updater?

werthnet - Jun 28, 2008 - 11:22 am

Tyler That May help but i dont think its office. it might be something else.

-Raymond Werth
werth.ray@werthnet.net

Tyler Seattle - Jun 29, 2008 - 1:23 am

Thanks Raymond. Why do you think the problem is not office? Do you have any suspicions on where else this problem might be coming from? This a brand new MacBook Pro. I am using Firefox, but have confirmed that Safari loads pages just as slow. Why would the problem have just started only after I installed office? I think it actually (if my memory is not deceiving me) only started after I downloaded Office 2008 SP1.
-td

Tyler Seattle - Jun 29, 2008 - 4:35 am

Raymond, I have an update. Now I'm totally baffled as to what the original problem was, since the computer seemed to be fast on the Internet when I first got it, then it slowed down. Whatever it was, I seem to have found a solution. You may already be familiar with this, but I found the solution on an apple.com/support discussion page. The solution was opendns.com. I went to that site and followed the instructions for the free and download-free dns address. My web browser is once again loading pages fast. OpenDNS provides free software to support what seems like a dynamic relationship with your computer's IP addresses. Would you recommend downloading the OpenDNS software? Thanks, td.

werthnet - Jun 29, 2008 - 11:28 am

Yes if it is helping it then yes. i have heard of it but never used it.

- Raymond Werth