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TICKET ARCHIVE -> Opengl Problem

denn23 - Jun 5, 2005 - 11:19 am

have been experiencing openGL problems for a few months!!!

bleah.

just to highlight a few problems i found.

problems that happened

1) cant get into screensaver preference in system prefernce.. (windows closes, states Opengl problem)
2) cant play warcraft (it stats opengl problem)
3) startup login picture is gone.
4) problem getting into Help. (funny characters appear.. only after constant pressing of the 'home picture', does it work..)
5) ANY thing that uses openGL is stuffed...


in reference to 1), this is the crash report.

OS version: 10.3.9 (build 7W98)

Command: System preference
Path: /Applications/system preference.app/Contents/MacOs/System preference

Version: 2.3 (2.3)
PID: 791
Thread : unknown

Link (dyld) errors:

dyld: /Applications/system preferences.app/Contents/MacOs/SystemPreferences cant open Libarary: /system/LibraryFrameworks/OpenGL.framework/OpenGL (No such file or directory, errno = 2)


and in reference to 2) its sates somethins like this:

"warcraft cannot initiaze OpenGL. please check opengl and that u have the latest display driver"



HELP!!!

sorry if this is the second question. i thought the earlier was too vague.

baldprof - Jun 5, 2005 - 4:22 pm

Download and install the 10.3.9 combo update. This file is 117 mb. For reasons I do not understand, running the combo update cures problems that were created doing incremental updates.

In your case, the crash reports indicate that some important open GL libraries ar either missing or corrupted. The combo update should fix this.

denn23 - Jun 5, 2005 - 5:28 pm

wow.. thanks.

ill give it a shot.

thanks.

will keep u updated.

denn23 - Jun 6, 2005 - 5:09 am

hello,

sorrry to trouble you. I tried installing it.. but its still the same.

Im at a loss.

Thanks
Dennis

baldprof - Jun 6, 2005 - 5:44 am

I am going to send this back to the open pook. Theonly other thing I could think of would be a possible hardware problem.

denn23 - Jun 6, 2005 - 9:12 am

hi,

wats open pook? :P

anyway, maybe i should also add that i just got my logic board replaced... Prior to the logic board crashing, this opengl was already occuring. Coincidence? i dont know.

Dennis

p/s: will i still hear from u?

Saxphile - Jun 6, 2005 - 8:28 pm

Hi Dennis,

Open Applications -> Utilities -> Terminal and run the two commands:

ls -la /System/Library/Frameworks/OpenGL.framework/
ls -la /System/Library/Frameworks/OpenGL.framework/Versions/Current/

Show me the outputs, and get your OS X installation disc handy. You're probably going to need it.

Cheers,

Charlie

--------
Computers are useless. They can only give you answers. -- Pablo Picasso

denn23 - Jun 6, 2005 - 8:47 pm

hi,

Do i just type it in terminal?

cause when i do.. i get this message:

"-bash: Is: command not found"

Saxphile - Jun 6, 2005 - 9:08 pm

Hi Dennis,

That's one command in each line, and just copy-paste it. Don't forget to hit return.

Charlie

--------
Computers are useless. They can only give you answers. -- Pablo Picasso

denn23 - Jun 6, 2005 - 9:12 pm

I hope this is wat u need.


dennis-ngs-computer:~ dennis$ ls -la /system/library/frameworks/opengl.framework/
total 24
drwxr-xr-x 6 root wheel 204 4 apr 15:50 .
drwxr-xr-x 58 root wheel 1972 4 apr 15:45 ..
lrwxr-xr-x 1 root wheel 26 21 jan 2004 libraries -> ??4???2l???i??g?'??65??v??
lrwxr-xr-x 1 root wheel 23 21 jan 2004 opengl -> ?2-lp????`b ?%#??? ????
lrwxr-xr-x 1 root wheel 26 21 jan 2004 resources -> x????g;?????o??e?-???? ???
drwxr-xr-x 4 root wheel 136 4 apr 15:50 versions
dennis-ngs-computer:~ dennis$ ls -la /system/library/frameworks/opengl.framework/versions/current/
total 136
drwxr-xr-x 5 root wheel 170 6 jun 14:59 .
drwxr-xr-x 4 root wheel 136 4 apr 15:50 ..
drwxr-xr-x 7 root wheel 238 6 jun 15:00 libraries
-rwxr-xr-x 1 root wheel 68700 6 jun 14:59 opengl
drwxr-xr-x 14 root wheel 476 6 jun 15:00 resources

Saxphile - Jun 6, 2005 - 9:23 pm

Hi Dennis,

Yep that's exact what I need. Although it seems a little odd that everything in your output is in lowercase. I hope you typed it rather than copy-paste because if that's the raw output, there's something seriously wrong with your Mac OS X installation. Anyway, let's fix the problem at hand.

Now open Terminal again. Run the follow commands one after the other:

cd /System/Library/Frameworks/OpenGL.framework
sudo ln -fhs Versions/Current/OpenGL OpenGL
sudo ln -fhs Versions/Current/Libraries Libraries
sudo ln -fhs Versions/Current/Resources Resources

The system will ask for your administrator's password, just type your password.

Reboot the system and see if things work again. If not, then the problem is much more serious than I thought, and you should do an archive and install of your system.

Cheers,

Charlie

--------
Computers are useless. They can only give you answers. -- Pablo Picasso

denn23 - Jun 8, 2005 - 12:49 pm

hi,

i did wat u told me..
nothing happened. :S

Last login: Thu Jun 9 02:43:44 on ttyp1
Welcome to Darwin!
Dennis-Ngs-Computer:~ Dennis$
Dennis-Ngs-Computer:~ Dennis$ cd /System/Library/Frameworks/OpenGL.framework
Dennis-Ngs-Computer:/System/Library/Frameworks/OpenGL.framework Dennis$ sudo ln -fhs Versions/Current/OpenGL OpenGL
Dennis-Ngs-Computer:/System/Library/Frameworks/OpenGL.framework Dennis$ sudo ln -fhs Versions/Current/Libraries Libraries
Dennis-Ngs-Computer:/System/Library/Frameworks/OpenGL.framework Dennis$ sudo ln -fhs Versions/Current/Resources Resources
Dennis-Ngs-Computer:/System/Library/Frameworks/OpenGL.framework Dennis$


and regarding the earlier post, I dont know why it was in small caps. I think it was because of 'copy and paste'. There were caps in some letters in the terminal.

thanks

Saxphile - Jun 8, 2005 - 4:05 pm

Hii Dennis,

Did you reboot and check if OpenGL has been fixed? If not, running the commands again and show me the results.

Open Applications -> Utilities -> Terminal and run the two commands:

ls -la /System/Library/Frameworks/OpenGL.framework/
ls -la /System/Library/Frameworks/OpenGL.framework/Versions/Current/

Cheers,

Charlie
--------
Computers are useless. They can only give you answers. -- Pablo Picasso

denn23 - Jun 8, 2005 - 9:38 pm

hey!!!

you know wat! ITS WORKING!! WOOHOO!!

anyway, this is wat the terminal said

Welcome to Darwin!
Dennis-Ngs-Computer:~ Dennis$ ls -la /System/Library/Frameworks/OpenGL.framework/
total 24
drwxr-xr-x 6 root wheel 204 9 Jun 02:47 .
drwxr-xr-x 58 root wheel 1972 4 Apr 15:45 ..
lrwxr-xr-x 1 root wheel 26 9 Jun 02:47 Libraries -> Versions/Current/Libraries
lrwxr-xr-x 1 root wheel 23 9 Jun 02:47 OpenGL -> Versions/Current/OpenGL
lrwxr-xr-x 1 root wheel 26 9 Jun 02:47 Resources -> Versions/Current/Resources
drwxr-xr-x 4 root wheel 136 4 Apr 15:50 Versions
Dennis-Ngs-Computer:~ Dennis$ ls -la /System/Library/Frameworks/OpenGL.framework/Versions/Current/
total 136
drwxr-xr-x 5 root wheel 170 6 Jun 14:59 .
drwxr-xr-x 4 root wheel 136 4 Apr 15:50 ..
drwxr-xr-x 7 root wheel 238 6 Jun 15:00 Libraries
-rwxr-xr-x 1 root wheel 68700 6 Jun 14:59 OpenGL
drwxr-xr-x 14 root wheel 476 6 Jun 15:00 Resources
Dennis-Ngs-Computer:~ Dennis$



its working! my god, i NEVER thought ill get it up and running. I cant thank you enough.

Wat was the problem anyways? maybe u can tell me in layman's term.

However, my login picture is not showing. I went into Accounts> my account> picture > apple pictures

Nothing there. :S


Anyway, u are doing a great job. far better than apple care center who could not help AT ALL.. So glad I found this web site. (anyway I could help in return? I dont mind)

Saxphile - Jun 8, 2005 - 11:20 pm

Hi Dennis,

I'm glad to hear the fix worked. To be honest I don't know what caused your problem, but it's probably something very fundamental. Don't be surprised if it brakes again in a few weeks. You can try booting from Mac OS X installation CD and repair your hard drive, see if it finds anything. Also repair permission on the hard drive.

To solve this problem once and for all, I'd suggest you to make a complete backup of your hard drive, and do a clean install (archive and install) of Mac OS X.

If you want to help, you can sign up for volunteering. The site is growing rapidly, and we can really use a few more hands.

Cheers,

Charlie

--------
Computers are useless. They can only give you answers. -- Pablo Picasso

denn23 - Jun 8, 2005 - 11:52 pm

oh man.. i hope it doesnt die again. its so frustrating.

ill do the repair disk right after i type this reply.

did u manage to figure out why my login pictures arent visible?

also, wat is the right way to backup my hard drive and how do i do a clean install?

THANKS!

p/s: ill volunteer right after my exam ends in 2 weeks.

thanks again

Saxphile - Jun 9, 2005 - 4:23 am

Hi Dennis,

In System Preferences -> Accounts, you can click on Picture -> Edit -> Choose and use whatever you like as login picture. I suspect that this is caused by the same problem that broke OpenGL, so I advised you to do a reinstall. However, if you really want to fix this problem now, open Terminal and run this:

ls -la /Library/User\ Pictures/

Again, give me the output.

The easiest way to do a backup of your system is to get a firewire hard drive and just mirror the the built-in hard drive to it with programs like SuperDuper. I cannot tell you how many times my backup had saved my ass. As long as you keep your firewire drive in a safe place and do regular backup, you'll never lose your data.

To do a clean install, just choose "archive and install" when you reinstall OS X. This is almost as good as wiping your disk clean and you don't lose your data.

Cheers,

Charlie

--------
Computers are useless. They can only give you answers. -- Pablo Picasso

denn23 - Jun 23, 2005 - 7:58 pm

hi!

sorry for the late late reply. I just had my last exam yesterday.

anyway.. this appeared in my terminal

total 16
drwxrwxr-x 8 root admin 272 21 Mar 01:24 .
drwxrwxr-x 41 root admin 1394 14 Jun 06:09 ..
-rw-rw-r-- 1 Dennis admin 6148 21 Mar 01:24 .DS_Store
drwxrwxr-x 9 root admin 306 21 Mar 01:24 Animals
drwxrwxr-x 9 root admin 306 22 Sep 2003 Flowers
drwxrwxr-x 8 root admin 272 21 Mar 01:24 Fun
drwxrwxr-x 8 root admin 272 22 Sep 2003 Nature
drwxrwxr-x 8 root admin 272 22 Sep 2003 Sports

Thanks


also, just to reconfirm, if i do an archive and install, it doesnt delete my data right?

thanks!

Saxphile - Jun 24, 2005 - 4:38 pm

Hi Dennis,

I can't see any problem with the terminal output, but you should still do a complete backup of your system and reinstall Mac OS X.

Even though archive and install doesn't erase your data, it doesn't mean that you won't need a backup. Things can go wrong in more ways than you can imagine, so backing up is absolutely essential.

Cheers,

Charlie

--------
Computers are useless. They can only give you answers. -- Pablo Picasso