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TICKET ARCHIVE -> operating system

timothygerard - Jan 21, 2008 - 4:02 pm

I need to go from mac os x 10.3.9 to at least mac os x 10.4.8

what is the easiest way to do this?

I just bought the upgrade for adobe cs3 and now I can't use it, was I supposed
to know this beforehand?

thanks!

tubajensen - Jan 21, 2008 - 4:35 pm

You should get hold of a Tiger DVD from an Apple dealer or eBay. On the Tiger install DVD different installation types are offered. Which you choose is up to you. One possibility is to upgrade Panther to Tiger. This would keep all your settings and personal files, but many people prefer to back up all there personal stuff and do a clean installation on a formatted hard drive. As mentioned it is up to you. Be sure you know what you are doing, and backup important stuff.

Allan

timothygerard - Jan 22, 2008 - 8:17 am

thanks Allan, I'll look into Tiger.
for my Boss's sake, how was I supposed to know this was needed before
we purchased the cs3 upgrade?

timothygerard - Jan 25, 2008 - 2:21 pm

Allan,
i have installed Tiger, now my mail crashes when I try to print mail.
please advise.
thanks,
Tim

tubajensen - Jan 25, 2008 - 3:40 pm

What version of Tiger?

timothygerard - Jan 25, 2008 - 4:02 pm

version 10.4.11
illustrator prints fine
but mail and photoshop crash

tubajensen - Jan 25, 2008 - 6:03 pm

It seems from discussions on "Apple discussions"

http://discussions.apple.com/thread....readID=1262308

that many people are having printing problems with 10.4.11.

I don't have any advice for you so I'm reopening the question.

Allan

ScottW - Jan 28, 2008 - 7:36 am

Timothy,

Have you fixed this issue. If so, can you provide what you found out? If not, I'd be happy to help if you are still having the same issues. What printer do you have, USB based or Network?

Thanks,

Scott

timothygerard - Jan 28, 2008 - 8:23 am

Scott,
still having problem, hp laser jet 5000N
I think it's network.
please help.
thanks,
Tim

timothygerard - Jan 30, 2008 - 10:32 am

still crashing, really need help.
only application I can print from is Illustrator.

Tim

timothygerard - Jan 31, 2008 - 10:59 am

still crashing, still need help, I'm starting to think I should never have upgraded!

Tim

timothygerard - Feb 1, 2008 - 11:11 am

3 days with no help, bummer, gotta pay someone now....

Tim