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Question Profile
| DATE | Oct 9, 2006 |
| TICKET | #28942 |
| STATUS | Closed |
| SUBJECT | OS 10 X hangs up at startup. |
| CAT | Computers, Operating Systems, Applications or Connected Devices |
| TYPE | Operating System Features, Bugs and Problems |
| DESC | Apple |
| DESC | 10.2.X |
| PLATFORM | Apple Macintosh (PowerPC G3,G4,G5) |
| MODEL | Apple G4 |
| PROC | 500 |
| RAM | unknown |
| DRIVE | 60 GB |
| NAME | Lacy |
| USERNAME | kmtnubian |
| TECHNICAL | Little Experience |
| ISSUE | Stumped |
Question Details
TICKET ARCHIVE -> OS 10 X hangs up at startup.
kmtnubian - Oct 9, 2006 - 12:21 pm
Hello- Since my upgrade from OS 9.2 to OS 10.2, my G4 hangs up at the grey start up screen. I have tried reinstalling the software, but it still hangs at the same time. I would appreciate any suggestions you may have.
philippe99 - Oct 9, 2006 - 9:44 pm
Hi and welcome to macosx.com
(A)
Do you have have check if yous system meets the minimum requirements for Jaguar ?
Had you use the standard Jaguar CDs, not Jaguar Cds bundled with a machine different from yours ? For instance, Jaguar Cds bundled with a iMac G4 cannot install Jaguar on a PowerMac G4
Do you have update your G4's firmware ?
http://docs.info.apple.com/article.html?artnum=86117
This update must be done while still running 9.2
If you haven't do but should have do, just goole a "firmware trap" and you'll access to plenty of documents describing how
to bypass the problem
For instance:
http://www.macintouch.com/panfirmware.html
However, most of the issues are concerning G3 when upgraded to Panther
Can you boot on the Jaguar Install disc#1 ?
(B)
So, another known issue, is a RAM incompatibility: MacOSx is more sensible to bad quality of RAM. If you have several boards -and if Jaguar was well installed- try to remove a board and see if it boots; well, it will be very slow but it is a test; inverse the boards and check again
Another possible issue is an icompatible external device; so do the boot with only the keyboard and the mouse
I would also:
* reset the PRAM
http://www.cit.cornell.edu/helpdesk/...resetpram.html
* boot on the Jaguar install disk and only launch DiskUtility (File menu ?; do not known Jaguar)
Regards
Philippe
(A)
Do you have have check if yous system meets the minimum requirements for Jaguar ?
Had you use the standard Jaguar CDs, not Jaguar Cds bundled with a machine different from yours ? For instance, Jaguar Cds bundled with a iMac G4 cannot install Jaguar on a PowerMac G4
Do you have update your G4's firmware ?
http://docs.info.apple.com/article.html?artnum=86117
This update must be done while still running 9.2
If you haven't do but should have do, just goole a "firmware trap" and you'll access to plenty of documents describing how
to bypass the problem
For instance:
http://www.macintouch.com/panfirmware.html
However, most of the issues are concerning G3 when upgraded to Panther
Can you boot on the Jaguar Install disc#1 ?
(B)
So, another known issue, is a RAM incompatibility: MacOSx is more sensible to bad quality of RAM. If you have several boards -and if Jaguar was well installed- try to remove a board and see if it boots; well, it will be very slow but it is a test; inverse the boards and check again
Another possible issue is an icompatible external device; so do the boot with only the keyboard and the mouse
I would also:
* reset the PRAM
http://www.cit.cornell.edu/helpdesk/...resetpram.html
* boot on the Jaguar install disk and only launch DiskUtility (File menu ?; do not known Jaguar)
Regards
Philippe
philippe99 - Oct 9, 2006 - 9:50 pm
Well do not know why this ticket is going back in the open pool ???
Phil
Phil
kmtnubian - Oct 10, 2006 - 6:34 pm
Hello
Thank you for the speedy response. I think my problem is your first suggestion. I am in the process of aquiring a full version of Jaguar, because I have the bundled version. I will start there, and folow you suggestions. I will keep you posted. Thanks again, I appreciated your detailed response.
Lacy
Thank you for the speedy response. I think my problem is your first suggestion. I am in the process of aquiring a full version of Jaguar, because I have the bundled version. I will start there, and folow you suggestions. I will keep you posted. Thanks again, I appreciated your detailed response.
Lacy
philippe99 - Oct 10, 2006 - 9:11 pm
Ok, good luck.
Regards
Philippe
Regards
Philippe
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