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TICKET ARCHIVE -> Os 9 Frozen Icons

mindseye13 - Aug 4, 2005 - 11:20 am

One of our many Macs we have here funs on OS9.
We had a server crash this morning and ever since, this MAc will boot up fine but you can't click on any of the Desktop Folders or Menus. I remember I once solved this by deleting a particular Cache, but that was on a OSX Mac. What can I do?
A thousand Thanks,

-Brett

bobw - Aug 4, 2005 - 11:29 am

Hi Brett

Try Rebuilding the Desktop, instructions here;

http://docs.info.apple.com/article.html?artnum=10182


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Bobw - Macosx.com Tech Support

mindseye13 - Aug 4, 2005 - 11:45 am

I tried that, But I ran into the same issue.
Once I got the dialoug box faying "Are you sure you want to rebuild the desktop" I couldn't click on yes or cancel. My mouse is moving fine. But other then that nothing is working.

-brett

bobw - Aug 4, 2005 - 11:59 am

Brett

Boot holding the Shift key down to disable Extensions and see if you can use the mouse.

If you can, trash these Preferences files;

Finder Preferences
Macos Preferences
System Preferences

Located in the System Folder>Preference folder, then restart.

If you can't do this this way, boot off the OS CD and do it.
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Bobw - Macosx.com Tech Support

mindseye13 - Aug 4, 2005 - 12:07 pm

Thanks,
I was able to use the mouse to delete those files fine.
Unfortunatly after I restarted, I still had the same issue.
-brett

bobw - Aug 4, 2005 - 12:12 pm

Brett

How were you able to use the mouse to delete the files. By booting holding the Shift key down? Or off the OS disk?
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Bobw - Macosx.com Tech Support

mindseye13 - Aug 4, 2005 - 12:20 pm

I did not have to use the disk

bobw - Aug 4, 2005 - 12:26 pm

Brett

Were you just able to delete those files with the mouse, or did you have to start holding the Shift key down first to do it?
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Bobw - Macosx.com Tech Support

mindseye13 - Aug 4, 2005 - 12:39 pm

I held down the shift key, then I was able to click on all icons. After I deleted the files, I restarted, then was back to frozen Icons and a working mouse.

bobw - Aug 4, 2005 - 12:44 pm

Brett

Ok. An extension is causing the problem.

Disconnect the machine from the network and turn off File Sharing and restart and see if the problem is still there.
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Bobw - Macosx.com Tech Support

mindseye13 - Aug 4, 2005 - 1:48 pm

How do you like that, I come back from lunch.... and its working.

Thanks for your help and QUICK responces!

-brett