Ticket Options
Question Profile
| DATE | Nov 17, 2007 |
| TICKET | #335044 |
| STATUS | Closed |
| SUBJECT | Permissions need Fixing after update Leo |
| CAT | Computers, Operating Systems, Applications or Connected Devices |
| TYPE | Operating System Features, Bugs and Problems |
| DESC | Apple |
| DESC | 10.5.X (Leopard) |
| PLATFORM | Apple Macintosh (Intel) |
| MODEL | Imac 24 inch Core 2 Duo |
| PROC | 2.33 GHz |
| RAM | 2 GB |
| DRIVE | 500 GB |
| NAME | Roland |
| USERNAME | spain |
| TECHNICAL | Lots of Experience |
| ISSUE | Some Troubleshooting |
Question Details
TICKET ARCHIVE -> Permissions need Fixing after update Leo
spain - Nov 17, 2007 - 1:48 pm
Hi,
I have updated my imac 24 (2 gig Ram) with Leopard. All went well. But once Leopard started there are certain Programs which can not save anymore. Some Programs can however. I have searched online for solutions and found this is a widespread problem. It seems to have something to do with ACL and ownerships. I have followed the instructions posted by user Cyrus Shafai on this page: http://discussions.apple.com/thread....4966&tstart=45
My post is at the bottom of this page where I show up as user colina2007. I tried the Terminal as suggested and also get the: 0: group:everyone deny delete
which I then tried to get rid off but had no luck.
I have also tried starting up from the Install Cd and repairing Permissions, I have tried to reset Password for my account from the install disk.
Some programs work, for example Dreamweaver works like a charm, but Textedit, MS Word, PS3, etc.. do not work.
When I get get info for both programs they say the same:
You have custom access
Me - read & write
admin -read & write
everyone - read only
I believe mostly dialog boxes don't seem to work, neither saves or save as. When a dialog box opens it closes immediately before there is a chance to do anything.
When I log in to another (test) user i had created a while back as a safety fallback all works fine.
I am not very good with Terminal (copy and paste mostly) so I downloaded Tinkertool System, in case this helps.
Is there anyway to get me to have permission like before in 10.4.9
If there is no way to do this my next steps would be to try a reinstall and then migrate somehow get all settings and the files in the home folder and libraries folders into the new user. My only fear is that the permissions may not change and when i copy they will be having the same problem. This would be a major pain and a few days work.
Please help.
Thank you
I have updated my imac 24 (2 gig Ram) with Leopard. All went well. But once Leopard started there are certain Programs which can not save anymore. Some Programs can however. I have searched online for solutions and found this is a widespread problem. It seems to have something to do with ACL and ownerships. I have followed the instructions posted by user Cyrus Shafai on this page: http://discussions.apple.com/thread....4966&tstart=45
My post is at the bottom of this page where I show up as user colina2007. I tried the Terminal as suggested and also get the: 0: group:everyone deny delete
which I then tried to get rid off but had no luck.
I have also tried starting up from the Install Cd and repairing Permissions, I have tried to reset Password for my account from the install disk.
Some programs work, for example Dreamweaver works like a charm, but Textedit, MS Word, PS3, etc.. do not work.
When I get get info for both programs they say the same:
You have custom access
Me - read & write
admin -read & write
everyone - read only
I believe mostly dialog boxes don't seem to work, neither saves or save as. When a dialog box opens it closes immediately before there is a chance to do anything.
When I log in to another (test) user i had created a while back as a safety fallback all works fine.
I am not very good with Terminal (copy and paste mostly) so I downloaded Tinkertool System, in case this helps.
Is there anyway to get me to have permission like before in 10.4.9
If there is no way to do this my next steps would be to try a reinstall and then migrate somehow get all settings and the files in the home folder and libraries folders into the new user. My only fear is that the permissions may not change and when i copy they will be having the same problem. This would be a major pain and a few days work.
Please help.
Thank you
Serenak - Nov 17, 2007 - 7:35 pm
Hello Roland
thanks for coming to macosx.com and I will try to advise you...
Firstly get leopard up to the 10.5.1 stage, download the update from Apple and apply it rather than letting it do a "delta" with Software Update" as I suspect your update has not "taken" quite right... I have Leopard here and have not noticed any such symptoms...
See if that fixes it - if not consider this little tool -Batchmod, free from http://macchampion.com:16080/arbysoft/
You can use it to set permissions to the whole HD to R/W/X to all and sundry... try your programs then... if they work, use Disk Utility or similar to do repair permissions - (WARNING do not restart the Mac without repairing permissions if you use Batchmod to make everything open - you will get into a world of hurt...). Try the Apps again, if working you are fixed...
If not I suggest a reinstall from the Leopard Disk (use Archive and Install option and preserve users and settings)
If things are still not right come back and I will try and give you more in depth coverage...
thanks for coming to macosx.com and I will try to advise you...
Firstly get leopard up to the 10.5.1 stage, download the update from Apple and apply it rather than letting it do a "delta" with Software Update" as I suspect your update has not "taken" quite right... I have Leopard here and have not noticed any such symptoms...
See if that fixes it - if not consider this little tool -Batchmod, free from http://macchampion.com:16080/arbysoft/
You can use it to set permissions to the whole HD to R/W/X to all and sundry... try your programs then... if they work, use Disk Utility or similar to do repair permissions - (WARNING do not restart the Mac without repairing permissions if you use Batchmod to make everything open - you will get into a world of hurt...). Try the Apps again, if working you are fixed...
If not I suggest a reinstall from the Leopard Disk (use Archive and Install option and preserve users and settings)
If things are still not right come back and I will try and give you more in depth coverage...
spain - Nov 18, 2007 - 3:15 am
Hi and thank you for your suggestions. I have updated manually again with 10.5.1 and it did nothing. The I have opened BatChmod dragged my whole harddisk on to and it shows the following:
File/
Owner: root with r/w/x with checkmark
Group: admin with r/w/x with checkmark
Everyone: no one selected but checkmarks on r and x only
Should I select in both owner and group myself (wybirn is my shortname) and leave everyone. Also can I check "Apply ownership and priveledges" to enclosed files and folders? Or is this dangerous for the system files?
Many thanks, just want to make sure since I am not fluent in Unix.
File/
Owner: root with r/w/x with checkmark
Group: admin with r/w/x with checkmark
Everyone: no one selected but checkmarks on r and x only
Should I select in both owner and group myself (wybirn is my shortname) and leave everyone. Also can I check "Apply ownership and priveledges" to enclosed files and folders? Or is this dangerous for the system files?
Many thanks, just want to make sure since I am not fluent in Unix.
spain - Nov 18, 2007 - 3:54 am
Another update: I have tried the BatChmod with myself as owner and admin as group then applied it. then repaired permissions but it did not make any difference. I will try now a new install with the archive option. I will write when its done.
spain - Nov 18, 2007 - 6:00 am
Just did the reinstall with archive option. this did not work. Then I applied the update to 10.5.1 but still no luck.
Why do most things show that i have custom access when i pull up get info?
I have also tried one other thing. I got TextEdit.app into BatChmod then I did "Set privileges to neutral" then I set them to owner me, group admin and Everyone to R and X only. But this did not work either. Maybe because when saving the whole disk needs to be under my control?
Why do most things show that i have custom access when i pull up get info?
I have also tried one other thing. I got TextEdit.app into BatChmod then I did "Set privileges to neutral" then I set them to owner me, group admin and Everyone to R and X only. But this did not work either. Maybe because when saving the whole disk needs to be under my control?
Serenak - Nov 18, 2007 - 6:27 am
Hello Roland - I am afraid that I am a bit stuck now... I have run into a similar problem myself now - I updated my CS3 and then InDesign would not open, did all the usual shenanigans and it still isn't working (works in the "clean user account") However repairing permissions is getting a longer and longer list of stuff and now I have about 4 kernel extensions refusing to load... (though not apparently all of them every boot wtf...???)
I am seriously considering an archive and install myself and even dumping my user account and either restoring it from a backup or just rebuilding it by hand... what a drag.
BTW altering the permissions on Apps won't help with the refusal to save because it is the permissions of the target location that determine if you can write there.
Sorry that I can't be more help - seems that the 10.5.1 update is a bit more trouble than I first believed.... and to be honest in all my time on Macs I have never got bitten by a bad update before.
Batchod - I use Root r/w/x Admin r/x/w Everyone r/w/x all checked and also the unlock and apply ownership ticked... if you don't want to mess with the system try doing it only to the users folder or even only your own user folder and see if that fixes it.
I spent all last night messing about with it myself and more than once had to revert to boot from DVD to repair the permissions so I understand the frustration.
I will let you know if find an answer but I think something in 10.5 has got broken at least wrt my user account and I think the same applies to you - if a clean user account is fine then you like me may have to start a new user account.
I am seriously considering an archive and install myself and even dumping my user account and either restoring it from a backup or just rebuilding it by hand... what a drag.
BTW altering the permissions on Apps won't help with the refusal to save because it is the permissions of the target location that determine if you can write there.
Sorry that I can't be more help - seems that the 10.5.1 update is a bit more trouble than I first believed.... and to be honest in all my time on Macs I have never got bitten by a bad update before.
Batchod - I use Root r/w/x Admin r/x/w Everyone r/w/x all checked and also the unlock and apply ownership ticked... if you don't want to mess with the system try doing it only to the users folder or even only your own user folder and see if that fixes it.
I spent all last night messing about with it myself and more than once had to revert to boot from DVD to repair the permissions so I understand the frustration.
I will let you know if find an answer but I think something in 10.5 has got broken at least wrt my user account and I think the same applies to you - if a clean user account is fine then you like me may have to start a new user account.
spain - Nov 18, 2007 - 10:01 am
Sorry that you have now similar problem. What i find is strange is that dreamweaver can save and textEdit or Word can not. When I try to save Photoshop (CS3) it save "Cannot save Disk Error".
Must be definately something about the space where things are saved on not the apps. Some apps may also not work because they need temp. files to save and of course if the save does not work the app does not work.
I keep trying. And post if I get somewhere. Maybe someone else is also trying .
Must be definately something about the space where things are saved on not the apps. Some apps may also not work because they need temp. files to save and of course if the save does not work the app does not work.
I keep trying. And post if I get somewhere. Maybe someone else is also trying .
spain - Nov 18, 2007 - 10:07 am
Sorry about the spellers!
Serenak - Nov 18, 2007 - 12:30 pm
The problem seems to be in my account - a clean account works ok -and you say the same in yours but something has gone wrong in the permissions and nothing I try fixes it. I did fix the .kexts (that was related to Parallels - reinstalling that fixed the .kexts) at the moment I am seriously considering creating a new user account and rebuilding my account there - a royal pain but if it is the only way out it will have to be the solution
spain - Nov 19, 2007 - 6:11 am
Hi again,
I tried to 2 more things.
I installed a clean copy of leopard then used the migration helper to move everything over. That did not work. Same problem
Then I tried by logging in as a new account user. then i copied a file (word.doc) from the old account into my new user account. When I opened it it showed up as read only document. So I went to get info to try and add me as the user but when I click the plus sign the finder crashes. This is really f.....ed.
Is there anybody out there that can help. I wrote to apple on their feedback form but of course no reply so far.
Luckily I have a old laptop where I can at least get online.
I tried to 2 more things.
I installed a clean copy of leopard then used the migration helper to move everything over. That did not work. Same problem
Then I tried by logging in as a new account user. then i copied a file (word.doc) from the old account into my new user account. When I opened it it showed up as read only document. So I went to get info to try and add me as the user but when I click the plus sign the finder crashes. This is really f.....ed.
Is there anybody out there that can help. I wrote to apple on their feedback form but of course no reply so far.
Luckily I have a old laptop where I can at least get online.
Serenak - Nov 19, 2007 - 6:18 am
I am as stumped as you I am afraid... I am going to throw this one back onto the floor and hope another tech can come up with a solution that may help both of us 
spain - Nov 19, 2007 - 8:55 am
Hi again,
I tried to 2 more things.
I installed a clean copy of leopard then used the migration helper to move everything over. That did not work. Same problem
Then I tried by logging in as a new account user. then i copied a file (word.doc) from the old account into my new user account. When I opened it it showed up as read only document. So I went to get info to try and add me as the user but when I click the plus sign the finder crashes. This is really f.....ed.
Is there anybody out there that can help. I wrote to apple on their feedback form but of course no reply so far.
Luckily I have a old laptop where I can at least get online.
I tried to 2 more things.
I installed a clean copy of leopard then used the migration helper to move everything over. That did not work. Same problem
Then I tried by logging in as a new account user. then i copied a file (word.doc) from the old account into my new user account. When I opened it it showed up as read only document. So I went to get info to try and add me as the user but when I click the plus sign the finder crashes. This is really f.....ed.
Is there anybody out there that can help. I wrote to apple on their feedback form but of course no reply so far.
Luckily I have a old laptop where I can at least get online.
spain - Nov 19, 2007 - 9:09 am
Hello
I have gone back to my first post and there is a suggestion to use the terminal> Since I am not familiar with Unix I dont want to make a mistake. My question> What is the Dollar sign stand for in the following session_
Last login: Mon Nov 19 12:09:24 on console
You have mail.
Imac:~ wybirn$ chmod -R =rw,+X wybirn
chmod: wybirn: No such file or directory
Imac:~ wybirn$ chmod -R =rw,+X wybirn
chmod: wybirn: No such file or directory
Imac:~ wybirn$
If I chmod this: Imac:~ wybirn$ chmod -R =rw,+X wybirn
should I have the dollar sign after wybirn?
wybirn is my home folder.
I have gone back to my first post and there is a suggestion to use the terminal> Since I am not familiar with Unix I dont want to make a mistake. My question> What is the Dollar sign stand for in the following session_
Last login: Mon Nov 19 12:09:24 on console
You have mail.
Imac:~ wybirn$ chmod -R =rw,+X wybirn
chmod: wybirn: No such file or directory
Imac:~ wybirn$ chmod -R =rw,+X wybirn
chmod: wybirn: No such file or directory
Imac:~ wybirn$
If I chmod this: Imac:~ wybirn$ chmod -R =rw,+X wybirn
should I have the dollar sign after wybirn?
wybirn is my home folder.
spain - Nov 19, 2007 - 11:02 am
Hello Not sure if this helps but
here is what I see in my Terminal window:
Last login: Mon Nov 19 15:57:56 on ttys000
You have mail.
Imac:~ wybirn$ ls -le
total 16
drwx------@ 61 wybirn wybirn 2074 Nov 19 15:11 Desktop
drwx------@ 26 wybirn wybirn 884 Jul 7 13:13 Documents
drwx------ 5 wybirn wybirn 170 Nov 16 21:37 Downloads
drwxr-xr-x 14 wybirn wybirn 476 Sep 14 14:56 Fonts
-rwxrwxrwx@ 1 wybirn wybirn 0 Jul 8 2000 Icon?
drwxr-xr-x 110 wybirn wybirn 3740 Nov 7 09:54 Incomplete
drwxr-xr-x@ 17 wybirn wybirn 578 Sep 29 12:56 InternetData
-rw-r--r--@ 1 wybirn wybirn 0 Aug 23 2004 LXE
drwx------@ 64 wybirn wybirn 2176 Nov 16 19:54 Library
drwx------@ 11 wybirn wybirn 374 Nov 16 13:59 Movies
drwx------@ 9 wybirn wybirn 306 Nov 26 2006 Music
drwx------@ 9 wybirn wybirn 306 Nov 2 16:39 Pictures
drwxr-xr-x@ 40 wybirn wybirn 1360 Nov 5 16:15 Privat & Documents
drwxr-xr-x@ 5 wybirn wybirn 170 Jan 18 2004 Public
drwxr-xr-x 5 wybirn wybirn 170 Nov 16 14:44 Shared
drwxr-xr-x@ 6 wybirn wybirn 204 Nov 1 14:32 Sites
drwxr-xr-x@ 69 wybirn wybirn 2346 Nov 19 16:28 Villascouts
drwxr-xr-x@ 426 wybirn wybirn 14484 Nov 1 09:17 icons
drwxr-xr-x 8 wybirn wybirn 272 Feb 25 2007 old mails
Imac:~ wybirn$
How can I get my files and everything else back to "You have read and write access"
Your help would be greatly appreciated. Again I am sorry that my Unix is not great.
Thank you in advance
Roland
here is what I see in my Terminal window:
Last login: Mon Nov 19 15:57:56 on ttys000
You have mail.
Imac:~ wybirn$ ls -le
total 16
drwx------@ 61 wybirn wybirn 2074 Nov 19 15:11 Desktop
drwx------@ 26 wybirn wybirn 884 Jul 7 13:13 Documents
drwx------ 5 wybirn wybirn 170 Nov 16 21:37 Downloads
drwxr-xr-x 14 wybirn wybirn 476 Sep 14 14:56 Fonts
-rwxrwxrwx@ 1 wybirn wybirn 0 Jul 8 2000 Icon?
drwxr-xr-x 110 wybirn wybirn 3740 Nov 7 09:54 Incomplete
drwxr-xr-x@ 17 wybirn wybirn 578 Sep 29 12:56 InternetData
-rw-r--r--@ 1 wybirn wybirn 0 Aug 23 2004 LXE
drwx------@ 64 wybirn wybirn 2176 Nov 16 19:54 Library
drwx------@ 11 wybirn wybirn 374 Nov 16 13:59 Movies
drwx------@ 9 wybirn wybirn 306 Nov 26 2006 Music
drwx------@ 9 wybirn wybirn 306 Nov 2 16:39 Pictures
drwxr-xr-x@ 40 wybirn wybirn 1360 Nov 5 16:15 Privat & Documents
drwxr-xr-x@ 5 wybirn wybirn 170 Jan 18 2004 Public
drwxr-xr-x 5 wybirn wybirn 170 Nov 16 14:44 Shared
drwxr-xr-x@ 6 wybirn wybirn 204 Nov 1 14:32 Sites
drwxr-xr-x@ 69 wybirn wybirn 2346 Nov 19 16:28 Villascouts
drwxr-xr-x@ 426 wybirn wybirn 14484 Nov 1 09:17 icons
drwxr-xr-x 8 wybirn wybirn 272 Feb 25 2007 old mails
Imac:~ wybirn$
How can I get my files and everything else back to "You have read and write access"
Your help would be greatly appreciated. Again I am sorry that my Unix is not great.
Thank you in advance
Roland
spain - Nov 19, 2007 - 12:51 pm
Hello Not sure if this helps but
here is what I see in my Terminal window:
Last login: Mon Nov 19 15:57:56 on ttys000
You have mail.
Imac:~ wybirn$ ls -le
total 16
drwx------@ 61 wybirn wybirn 2074 Nov 19 15:11 Desktop
drwx------@ 26 wybirn wybirn 884 Jul 7 13:13 Documents
drwx------ 5 wybirn wybirn 170 Nov 16 21:37 Downloads
drwxr-xr-x 14 wybirn wybirn 476 Sep 14 14:56 Fonts
-rwxrwxrwx@ 1 wybirn wybirn 0 Jul 8 2000 Icon?
drwxr-xr-x 110 wybirn wybirn 3740 Nov 7 09:54 Incomplete
drwxr-xr-x@ 17 wybirn wybirn 578 Sep 29 12:56 InternetData
-rw-r--r--@ 1 wybirn wybirn 0 Aug 23 2004 LXE
drwx------@ 64 wybirn wybirn 2176 Nov 16 19:54 Library
drwx------@ 11 wybirn wybirn 374 Nov 16 13:59 Movies
drwx------@ 9 wybirn wybirn 306 Nov 26 2006 Music
drwx------@ 9 wybirn wybirn 306 Nov 2 16:39 Pictures
drwxr-xr-x@ 40 wybirn wybirn 1360 Nov 5 16:15 Privat & Documents
drwxr-xr-x@ 5 wybirn wybirn 170 Jan 18 2004 Public
drwxr-xr-x 5 wybirn wybirn 170 Nov 16 14:44 Shared
drwxr-xr-x@ 6 wybirn wybirn 204 Nov 1 14:32 Sites
drwxr-xr-x@ 69 wybirn wybirn 2346 Nov 19 16:28 Villascouts
drwxr-xr-x@ 426 wybirn wybirn 14484 Nov 1 09:17 icons
drwxr-xr-x 8 wybirn wybirn 272 Feb 25 2007 old mails
Imac:~ wybirn$
How can I get my files and everything else back to "You have read and write access"
Your help would be greatly appreciated. Again I am sorry that my Unix is not great.
Thank you in advance
Roland
here is what I see in my Terminal window:
Last login: Mon Nov 19 15:57:56 on ttys000
You have mail.
Imac:~ wybirn$ ls -le
total 16
drwx------@ 61 wybirn wybirn 2074 Nov 19 15:11 Desktop
drwx------@ 26 wybirn wybirn 884 Jul 7 13:13 Documents
drwx------ 5 wybirn wybirn 170 Nov 16 21:37 Downloads
drwxr-xr-x 14 wybirn wybirn 476 Sep 14 14:56 Fonts
-rwxrwxrwx@ 1 wybirn wybirn 0 Jul 8 2000 Icon?
drwxr-xr-x 110 wybirn wybirn 3740 Nov 7 09:54 Incomplete
drwxr-xr-x@ 17 wybirn wybirn 578 Sep 29 12:56 InternetData
-rw-r--r--@ 1 wybirn wybirn 0 Aug 23 2004 LXE
drwx------@ 64 wybirn wybirn 2176 Nov 16 19:54 Library
drwx------@ 11 wybirn wybirn 374 Nov 16 13:59 Movies
drwx------@ 9 wybirn wybirn 306 Nov 26 2006 Music
drwx------@ 9 wybirn wybirn 306 Nov 2 16:39 Pictures
drwxr-xr-x@ 40 wybirn wybirn 1360 Nov 5 16:15 Privat & Documents
drwxr-xr-x@ 5 wybirn wybirn 170 Jan 18 2004 Public
drwxr-xr-x 5 wybirn wybirn 170 Nov 16 14:44 Shared
drwxr-xr-x@ 6 wybirn wybirn 204 Nov 1 14:32 Sites
drwxr-xr-x@ 69 wybirn wybirn 2346 Nov 19 16:28 Villascouts
drwxr-xr-x@ 426 wybirn wybirn 14484 Nov 1 09:17 icons
drwxr-xr-x 8 wybirn wybirn 272 Feb 25 2007 old mails
Imac:~ wybirn$
How can I get my files and everything else back to "You have read and write access"
Your help would be greatly appreciated. Again I am sorry that my Unix is not great.
Thank you in advance
Roland
R0b010146 - Nov 20, 2007 - 1:05 pm
I got a way to get back to read and write access.
Select a file, Apple+I this will bring you to info about the file. Go down to details. and assign permissions to that file. Read and write should be available.
Select a file, Apple+I this will bring you to info about the file. Go down to details. and assign permissions to that file. Read and write should be available.
spain - Nov 21, 2007 - 12:39 pm
Hi, I am sorry this does not work for most files. This was one of my first things to try when all this started. What I have done in the meantime is to set up a new user the transfer all things to this user. Then used batchmod to give me read/write access to the files that did not come over with it. Then I ran Disc ultility to repair disk and permissions. It ran at high speed for over 3 hours repairing permissions. Unbelievable. Now I am back to almost 97% workability as before.
spain - Nov 23, 2007 - 3:18 am
Hi to all, Since neither we could not get another way to solve the problem, I think the best way is what i described in my last post to remedy the problem. Thank you to Serenak and R0b010146. And no thanks to Apple for letting software escape that allows this to happen, as there are many others with the same problem as I found out doing a search online.
I will close this Ticket.
I will close this Ticket.
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