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| DATE | Feb 3, 1999 |
| TICKET | #82297 |
| STATUS | Closed |
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| TECHNICAL | |
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Question Details
TICKET ARCHIVE -> Physical Therapist
No Wonder User - Feb 3, 1999 - 10:44 am
Knowledge Level: Intermediate
Problem: No Problem
Computer Type: Apple
Model: Powerbook 3400/200/256L2
RAM: 48meg
RAM Enhancer: Ram Doubler 2.x
OS Version: Not Listed
Description:
I have recently installed Os 8.5 . I have been unable to access sites found by Sherlock. I get this alert: " Unable to open your browser because an unexpected error occurred". I have AOL 4.0 and also use a cable modem at home which has Internet explorer 4.0 as browser. I installed the update= 8.5.1, but no luck.
Another problem:
My Powerbook 3400/200/256L2 slows down immensely evrytime I have it networked with an Imac at work via an Asante ethernet hub. This has happened only since I installed OS 8.5. I thought file sharing would be 5 times faster with OS 8.5, but the opposite has happened.
Thanks very much for your help!
Send Attachments? Yes
Problem: No Problem
Computer Type: Apple
Model: Powerbook 3400/200/256L2
RAM: 48meg
RAM Enhancer: Ram Doubler 2.x
OS Version: Not Listed
Description:
I have recently installed Os 8.5 . I have been unable to access sites found by Sherlock. I get this alert: " Unable to open your browser because an unexpected error occurred". I have AOL 4.0 and also use a cable modem at home which has Internet explorer 4.0 as browser. I installed the update= 8.5.1, but no luck.
Another problem:
My Powerbook 3400/200/256L2 slows down immensely evrytime I have it networked with an Imac at work via an Asante ethernet hub. This has happened only since I installed OS 8.5. I thought file sharing would be 5 times faster with OS 8.5, but the opposite has happened.
Thanks very much for your help!
Send Attachments? Yes
No Wonder Tech - Feb 3, 1999 - 12:22 pm
Hi Florian, welcome to Nowonder, I'm robertw..
There are a few possibilities for the root cause of the error. Before trying the following steps, ensure that the Internet Config 2.0 extension is installed in your Extensions folder. Then verify that you have selected the appropriate browser in the Internet control panel under the Web tab. If those two items are verified, then follow these troubleshooting steps:
1. Boot using your Mac OS 8.5 CD.
2. Delete the Find preferences in the Preferences folder inside your system folder.
3. Reboot from the hard drive and retry a Sherlock search. If the problem persists, continue on.
4. Reboot from the Mac OS 8.5 CD and do a custom install of Sherlock.
5. Reboot from the hard drive and retry a Sherlock search. If the problem persists, continue on.
6. Reboot from the CD, delete the Internet preferences from the Preferences folder inside your system folder and reboot. By deleting the Internet preferences, you will have to reconfigure some basic internet preferences such as your default browser, signature files, etc. As such, this should be your last step.
As far as your second question, another volunteer with Network expierence will answer this.
Bob Wood
robertw@nowonder.com
http://www.nowonder.com
There are a few possibilities for the root cause of the error. Before trying the following steps, ensure that the Internet Config 2.0 extension is installed in your Extensions folder. Then verify that you have selected the appropriate browser in the Internet control panel under the Web tab. If those two items are verified, then follow these troubleshooting steps:
1. Boot using your Mac OS 8.5 CD.
2. Delete the Find preferences in the Preferences folder inside your system folder.
3. Reboot from the hard drive and retry a Sherlock search. If the problem persists, continue on.
4. Reboot from the Mac OS 8.5 CD and do a custom install of Sherlock.
5. Reboot from the hard drive and retry a Sherlock search. If the problem persists, continue on.
6. Reboot from the CD, delete the Internet preferences from the Preferences folder inside your system folder and reboot. By deleting the Internet preferences, you will have to reconfigure some basic internet preferences such as your default browser, signature files, etc. As such, this should be your last step.
As far as your second question, another volunteer with Network expierence will answer this.
Bob Wood
robertw@nowonder.com
http://www.nowonder.com
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