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TICKET ARCHIVE -> Powerbook G4 Sudden Death - Help!
tokonama - May 2, 2005 - 5:48 am
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Hello folks, and thanks in advance for any advice you may be able to give me.

I am not an expert in OSX by any means, and so you may have to spell certain things out to me, but anyway, here goes...

Inexplicably about 3 months ago, my G4 laptop (running Jaguar 10.2.8) started randomly crashing out of programmes (losing hours of work in the process), and more worryingly, often displaying the multi-language grey "You Need To Restart By Holding Down The Power Button" , which can't be good.

I have defragmented, repaired permissions, examined Kernel Panic Logs (which are gibberish to me anyway) scanned for virus problems, and I cannot think of what is causing this problem.

Half an hour ago it just did the same thing, all it was doing was connecting to the internet, no apps were open at all.

Can anyone make sense of this and advise me on what to do??

powermac - May 2, 2005 - 6:11 am
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Well, you could try to create another user account, and see if you get kernel panic. Moreover, a backup of your files, and a clean install may also help.


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tokonama - May 2, 2005 - 7:07 am
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I tried a new user account, but the same thing was happening, though not as often.

I'm reluctant to perform a clean install as this means I will have to relicence all my apps, though obviously I'm keen to update to Tiger.

Would an archive install to Tiger be a wise move considering the problems I'm having?

(I know it's a bit vague, I have no idea what's going on, thanks for the advice though )
powermac - May 3, 2005 - 6:07 am
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If it is a software problem, then a clean install may work best.


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