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Question Profile
| DATE | Jan 23, 2008 |
| TICKET | #335781 |
| STATUS | Closed |
| SUBJECT | Print command crashes all programs |
| CAT | Computers, Operating Systems, Applications or Connected Devices |
| TYPE | Operating System Features, Bugs and Problems |
| DESC | Apple |
| DESC | 10.4.X (Tiger) |
| PLATFORM | Apple Macintosh (PowerPC G3,G4,G5) |
| MODEL | Powerbook G4 |
| PROC | 1.5 GHz |
| RAM | 512 |
| DRIVE | 80 GB |
| NAME | Lakshmi |
| USERNAME | mangofanatic |
| TECHNICAL | Little Experience |
| ISSUE | Some Troubleshooting |
Question Details
TICKET ARCHIVE -> Print command crashes all programs
mangofanatic - Jan 23, 2008 - 1:14 pm
I just upgraded from Panther 10.3.9 to Tiger (10.4.11).
I have tried to print (Command-P and File-->Print) in Firefox, Word, and Preview.
As soon as I give the command, I see the beach ball, it hangs for a few seconds, and finally, I get this message:
"This program has unexpectedly quit. OS X and other applications are not affected."
I am set up to print via IP to an HP2015dn laser printer. I have the latest driver for this printer.
Thanks so much for providing this service! The great community is one reason to stick with Macs!
I have tried to print (Command-P and File-->Print) in Firefox, Word, and Preview.
As soon as I give the command, I see the beach ball, it hangs for a few seconds, and finally, I get this message:
"This program has unexpectedly quit. OS X and other applications are not affected."
I am set up to print via IP to an HP2015dn laser printer. I have the latest driver for this printer.
Thanks so much for providing this service! The great community is one reason to stick with Macs!
mangofanatic - Jan 24, 2008 - 1:58 pm
I found a tip on an apple support forum that fixed the problem! Seems that Tiger has drivers that somehow interfered with printer drivers already on the computer. To fix, I simply deleted the folder /Library/Printers/hp/Frameworks/hpImaging.framework. And all is well!
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