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TICKET ARCHIVE -> Printer

No Wonder User - Jan 28, 1999 - 9:55 pm

KNOWLEDGE LEVEL: Intermediate

PROBLEM: No Problem
COMPUTER TYPE: HP
MODEL: Deskjet 670c
RAM: 64meg
OS VERSION: Windows 98
SERVICE PACK:

DESCRIPTION:

Installing Quicken ver 8.0 DOS on system, which loaded ok then when I tried to load Quick Pay a screen appeared telling me disk drive was full (10.4GB) hard drive.
Could anyone please help me with this.
Quick pay ver 3.0 also DOS.

Thanks

No Wonder Tech - Feb 2, 1999 - 4:07 am

Hi Robert,

are you sure you have ver 8 Dos ? As far as I know it stops a ver 6 (for pc),
after that it'sver 98 and 99.
Anyway, if your having a DOS based version this means it will check your HD
the 'DOS' way. Dos had a 2 GB limit on HD's. After the introduction of Win98
(which supported hd > 2gb) computer manufacturers didn't bother to use partitions anymore. So I guess you got a 10 gig hd, containing more than 2
gig of data ? In this case that will be the reason. Quicken will not recognize
what's beyond the first 2 gig.
You could use a partition manager to create partitions, but I think it will be easier to go to Intuit's home page and download a (free) upgrade (or buy a Win98 version). In fact it will be compulsary as the old dos-versions are not Y2000 complient.
check out :
http://www.intuit.com/support/quicke...tes/index.html

(here they also describe how you can check what version you're running)

hope this helps
Eddy D