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TICKET ARCHIVE -> Printing From Os X Tiger

peterdarby - Jun 19, 2005 - 10:05 am

Trying to print an envelope from Address Book to an HP Deskjet 3845 causes the program to crash. Is there a software problem, or have I set it up wrong (I can print from other programmes)?

Natobasso - Jun 19, 2005 - 1:30 pm

Howdy!

Have you done the basic "repair permissions" yet? That might fix your problem. Go to Applications/Utilities/Disk Utility/Repair Permissions.

Let me know if this doesn't solve it.

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*Nat
Pro Bass Player
Freelance Designer
Junior IT

peterdarby - Jun 19, 2005 - 11:13 pm

Thanks, that clearly needed doing, but unfortunately it has not changed the printing problem.

Peter

Natobasso - Jun 20, 2005 - 12:35 am

Restart after your permissions rebuild and zap the pram. This is the "preference memory" and I find when I reset this, many things fall back into place:

command + option + p + r

Hold down this key combo on restart and hold them all till you hear the start up chime three times. You'll just have to reset little things like your clock as your system prefs will reset. Your desktop and other settings will remain unchanged.

Let me know how this goes.
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*Nat
Pro Bass Player
Freelance Designer
Junior IT

peterdarby - Jun 21, 2005 - 5:16 am

That got it, thanks you're a star.

Peter

peterdarby - Jun 21, 2005 - 5:16 am

That got it, thanks you're a star.

Peter

Natobasso - Jun 21, 2005 - 11:49 am

Sweet!

Never forget this key combo. It can reset things back to normal. Of course, only use it after you've done the usual permissions and preferences stuff.
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*Nat
Pro Bass Player
Freelance Designer
Junior IT