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TICKET ARCHIVE -> Printing with HP Laserjet 2100M
empalc - Apr 17, 2006 - 4:12 pm
Recently upgraded Lombard from 9.2.2 to 10.3. System software will not recognize printer resources. I can see them but cannot select them.
What's going on.
I also have a recently purchased MacBook Pro, which I have not yet tried with the HP printer. Can expect problems here?
What's going on.
I also have a recently purchased MacBook Pro, which I have not yet tried with the HP printer. Can expect problems here?
gsahli - Apr 17, 2006 - 9:05 pm
Do you have the printer connected by USB?
Can you please explain with a little more detail - that printer should work immediately?
Can you please explain with a little more detail - that printer should work immediately?
empalc - Apr 18, 2006 - 8:04 am
Wireless commuication--was relying on infrared ports on both the Lombard and the printer.
When trying to select the printer driver, I can see options but when I try to select one, I can't. Its like they not really there.
When trying to select the printer driver, I can see options but when I try to select one, I can't. Its like they not really there.
gsahli - Apr 18, 2006 - 8:15 am
Sorry, I don't know anything about infrared printing. I do know that the postscript driver for that printer is included in Panther.
I'm sending you back to the rest of the Techs to see if anyone can help you with IRDA printing.
I'm sending you back to the rest of the Techs to see if anyone can help you with IRDA printing.
Natobasso - Apr 20, 2006 - 12:54 pm
Howdy! Not sure if this hyperlink will work, but just copy the http for the answer to your question. Looks like you need iRDA support activated on your mac for the infrared printing to work. It's very doable, however. Just go to File Sharing and activate IRDA.
hp infra red support
Let me know if this page or my suggestion don't work for you.
hp infra red support
Let me know if this page or my suggestion don't work for you.
Natobasso - Apr 20, 2006 - 1:02 pm
Here's the article attached as text if the link doesn't work:
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HP LaserJet 2100 and 2200 Series Printers - Infrared Printing Is Not Working Properly
In this document:
The connection cannot be established
The printer prints only part of a page or document
The print job has been sent to the printer, but it will not print
The IR status light turns off during transmission
The connection cannot be establishedback to top of page
Possible cause
Solution
Computer is not IrDA-compliant.
Make sure the computer you are using is IrDA-compliant. Look for an IrDA symbol on the device or refer to the computer’s manual.
IR Driver is not installed on the computer or Personal Digital Assistant (PDA).
Make sure the operating system on the computer includes an IR driver and the application uses an HP LaserJet 2100 series printer driver. Keep in mind that complex pages take longer to print. HP does not supply the IR driver for the computer port. The IR driver is available through the hardware or operating system manufacturers. Contact your hardware or software tech support to obtain a driver.
Computer and printer are not positioned properly.
Make sure you have positioned the device within the range of operation and that no objects, such as a finger, paper, books, or bright light are interfering with the connection. Also make sure the two IR ports are clean (free from dirt and grease).
Bright lights are interfering with the signal.
Make sure that no bright light is shining directly into either IR port. Bright light of any kind (sunlight, incandescent light, fluorescent light, or light from an infrared remote control, such as those used for TVs and VCRs) shining directly into one of the IR ports may cause interference. Position the device closer to the IR port on the printer.
Computer is a Macintosh and may require additional software or may not work with the printer.
If the printer is an HP LaserJet 2200, it is not currently compatible with Macintosh IR printing. If the printer is an HP LaserJet 2100, it may be necessary to install the HP LaserJet Family PostScript Infrared Printing Patch for IrDA printing. If the Macintosh computer has Mac OS 7.6 or higher (excluded Mac OS 8) the patch is needed. While Macintosh OS 9.x is not supposed to need the patch, installing it is sometimes necessary. Click here to locate the download page for the HP IR printing patch .
The printer prints only part of a page or documentback to top of page
Possible cause
Solution
The connection has been interrupted during transmission.
IrDA-compliant devices are designed to recover from temporary connection interruptions. Re-establish the connection. (Depending on the device being used, it can take anywhere from 3 to 40 seconds to re-establish the connection.)
The print job has been sent to the printer, but it will not printback to top of page
Possible cause
Solution
The connection may have been disrupted or broken.
If the connection is broken before the print job has started, the printer may not print any of the job. If the Data (middle) light is on, press JOB CANCEL to clear the printer memory. Position the device within the range of operation and print the job again.
IR communication issue, the IR port on the PC is transmitting too fast.
The PC indicates there is an IR device within range and the IR light is flashing, indicating partial communication. It has been verified that the PC is within range and the driver is set to the correct port. Limit the transmission speed to 57 kbps in the IR properties in the control panel.
The IR status light turns off during transmissionback to top of page
Possible cause
Solution
The connection may have been broken.
If the Data (middle) light is on, press JOB CANCEL to clear the printer memory. Position the device within the range of operation and print the job again.
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Printable versionPrintable version
Privacy statement Using this site means you accept its terms Feedback to webmaster
© 2006 Hewlett-Packard Development Company, L.P.
» Download drivers and software
» Troubleshoot a problem
» Setup, install, and configure
» Discover and use a product
» Perform regular maintenance
» Upgrade and migrate
» Recycle and dispose
»
Resources for my selected product
» Support Forums
» Manuals
» Frequently asked questions
» Submit a support case
» Parts information
» Warranty information
» See more...
» Help
» Site map
» IT Resource Center
HP LaserJet 2100 and 2200 Series Printers - Infrared Printing Is Not Working Properly
In this document:
The connection cannot be established
The printer prints only part of a page or document
The print job has been sent to the printer, but it will not print
The IR status light turns off during transmission
The connection cannot be establishedback to top of page
Possible cause
Solution
Computer is not IrDA-compliant.
Make sure the computer you are using is IrDA-compliant. Look for an IrDA symbol on the device or refer to the computer’s manual.
IR Driver is not installed on the computer or Personal Digital Assistant (PDA).
Make sure the operating system on the computer includes an IR driver and the application uses an HP LaserJet 2100 series printer driver. Keep in mind that complex pages take longer to print. HP does not supply the IR driver for the computer port. The IR driver is available through the hardware or operating system manufacturers. Contact your hardware or software tech support to obtain a driver.
Computer and printer are not positioned properly.
Make sure you have positioned the device within the range of operation and that no objects, such as a finger, paper, books, or bright light are interfering with the connection. Also make sure the two IR ports are clean (free from dirt and grease).
Bright lights are interfering with the signal.
Make sure that no bright light is shining directly into either IR port. Bright light of any kind (sunlight, incandescent light, fluorescent light, or light from an infrared remote control, such as those used for TVs and VCRs) shining directly into one of the IR ports may cause interference. Position the device closer to the IR port on the printer.
Computer is a Macintosh and may require additional software or may not work with the printer.
If the printer is an HP LaserJet 2200, it is not currently compatible with Macintosh IR printing. If the printer is an HP LaserJet 2100, it may be necessary to install the HP LaserJet Family PostScript Infrared Printing Patch for IrDA printing. If the Macintosh computer has Mac OS 7.6 or higher (excluded Mac OS 8) the patch is needed. While Macintosh OS 9.x is not supposed to need the patch, installing it is sometimes necessary. Click here to locate the download page for the HP IR printing patch .
The printer prints only part of a page or documentback to top of page
Possible cause
Solution
The connection has been interrupted during transmission.
IrDA-compliant devices are designed to recover from temporary connection interruptions. Re-establish the connection. (Depending on the device being used, it can take anywhere from 3 to 40 seconds to re-establish the connection.)
The print job has been sent to the printer, but it will not printback to top of page
Possible cause
Solution
The connection may have been disrupted or broken.
If the connection is broken before the print job has started, the printer may not print any of the job. If the Data (middle) light is on, press JOB CANCEL to clear the printer memory. Position the device within the range of operation and print the job again.
IR communication issue, the IR port on the PC is transmitting too fast.
The PC indicates there is an IR device within range and the IR light is flashing, indicating partial communication. It has been verified that the PC is within range and the driver is set to the correct port. Limit the transmission speed to 57 kbps in the IR properties in the control panel.
The IR status light turns off during transmissionback to top of page
Possible cause
Solution
The connection may have been broken.
If the Data (middle) light is on, press JOB CANCEL to clear the printer memory. Position the device within the range of operation and print the job again.
Content feedback
To help us improve our content, please provide your feedback below.
1. How does the information on this page help you?
very helpful somewhat helpful not helpful
2. Was it easy to find this document?
easy not easy
3. If you selected not easy for question 2, in which section did you expect to find it?
4. Comments:
- Your feedback will be used to improve our content. Please note this form is for feedback only, so you will not receive a response.
- Contact HP if you need technical assistance.
Printable versionPrintable version
Privacy statement Using this site means you accept its terms Feedback to webmaster
© 2006 Hewlett-Packard Development Company, L.P.
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