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TICKET ARCHIVE -> Pro Tools LE 7.4 freeze ignition pack 2

stickleback pro - Feb 24, 2008 - 4:59 am

I recently jumped to macs because of their apparent ease of use!
I bought a macbook with the latest OS, and wanted to run Pro Tool LE 7.4 through a MBox 2. Sounds pretty straight forward heh?
I got my computer with Pro Tool 7.4 pre installed, but no Pro Tools disc. 3 days later, I got my MBox, with pre-packaged Pro Tools 7.3 discs.
Nice!(sarc)
I then tried to install some of the included 'lite' programs from the 'Ignition Pack 2'.
After installing 'Ableton', 'BFD', and 'Melodyne', Pro Tools refused to open. I removed the above 3 plug-ins, and still Pro Tool wasn't playing the game.
I then removed PT 7.4 and tried to install 7.3.
The installer disc didn't have the correct files on it, and needed to connect to the internet to get some more. My mac isn't yet registered on the net!
What a f==cking runaround! I thought these macs things were supposed to be easy.
This message is generated from a PC.
Maybe I should have sent this to Digidesign.

DeltaMac - Feb 24, 2008 - 2:01 pm

Here's some (good) information from the Digidesign site on this support page.
For Pro Tools LE - http://www.digidesign.com/index.cfm?...4&itemid=23639
If you have the latest OS - 10.5 (Leopard), then you will see that is not yet supported. Pro Tools (not LE) has just recently had an update to 10.4.1, which IS compatible with 10.5 or 10.5.1, but not the newest 10.5.2 update.

Digidesign does not update their software as quickly as the OS itself is updated. That's both good and bad. If you have already updated to 10.5.2 - then you will have to be patient with Digidesign to update their software. LE is not yet updated for any Leopard version, and you can't go back to an older version of OS X, so you do have to wait for Digidesign.

Once you get that MBox working, do not (and I repeat - do not) allow your Mac OS X to be updated, as it will often break the digidesign software. You have to check at the digidesign support page to see if that new update is supported yet.

The bottom line is - the Mac is easy, but Digidesign is quite slow to support Mac system software updates, so you do have to be cautious with any updates that become available.
Hope this helps you to understand your situation with ProTools LE, basically, PT LE 7.4 is too old for Leopard!
- Dale

stickleback pro - Feb 25, 2008 - 5:42 pm

Thanks,

In your reply you say that I can't go back to an older version of MacOSX. Why is this?
I bought the computer and MBox from a dedicated audio shop. They didn't give me any advice on this problem. I will be ringing them soon!!!!
Thanks Dale.

DeltaMac - Feb 25, 2008 - 10:48 pm

You can't go back, because that's the system (OS X 10.5) your Macbook came with and is too new for an older operating system. OS X 10.4.x won't install, and it won't run.

You do need a newer version of ProTools LE, and Digidesign has not released that yet.
- Dale