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TICKET ARCHIVE -> Problems after re-installing OS 10.2
m3gans - Apr 28, 2006 - 11:13 am
I am worried about my computer because:
1- when I double-click a picture file, the OS won't launch picture viewer, and when I say Open With . . . photoshop, it won't launch Photoshop either.
2- Word crashes ALL THE TIME-- like, every 3-10 minutes as I type. More when I cut and paste a lot.
3- Illustrator gives me an error message when I try to save as an ai file.
4- Illustrator and Photoshop give me error messages when I go from illustrator to photoshop. Sometimes Illustrator will give me an error message when I go from another program to Photoshop.
5- Firefox has started to freeze up a lot. Illustrator has also started to freeze up.
6- after mail has run a lot, it won't let me attach files anymore-- I have to drag-and-drop.
7- When programs launch, they don't jump out of the doc anymore-- I have to mouse-over the doc to see them jumping. . .
8- I can't launch system preferences from the apple menu-- I have to go to the actual application and double-click.
9- My desktop pictures went away when I re-started.
10- Everything gets slower and slower until I re-start to perk things up a bit (every 3-5 days).
This all started when:
I reinstalled my OSX operating system. I reinstalled my operating system when my computer crashed. It recovered, but some quack told me it would be good if I reinstalled my OS. When I did this, I ended up with an older version of OS, and I couldn't get updates to get me back to where I was.
My Computer:
A desktop iMac from Christmas 2002.
I use this machine for hours every day, running large programs simultaneously and storing large files, filling up by desktop a lot.
OSX 10.2.8
640 MB
700 MHz PowerPC G4
My Hard Drive:
38.15 GB Capacity
8.95 GB Available
29.19 GB used
I have an aquaintance who said it sounded like I needed a newer version of OSX, so he let me use the software that came with his new Powerbook. When I tried to install his OS 10.2.4, however, my computer spat the cd back out. I even tried to boot from the CD, but it automatically ejected when I tried that, too. When I insert a blank CD, it also will no longer show up on my desktop when I choose the "Open Finder" option (as opposed to "open iTunes")
1- when I double-click a picture file, the OS won't launch picture viewer, and when I say Open With . . . photoshop, it won't launch Photoshop either.
2- Word crashes ALL THE TIME-- like, every 3-10 minutes as I type. More when I cut and paste a lot.
3- Illustrator gives me an error message when I try to save as an ai file.
4- Illustrator and Photoshop give me error messages when I go from illustrator to photoshop. Sometimes Illustrator will give me an error message when I go from another program to Photoshop.
5- Firefox has started to freeze up a lot. Illustrator has also started to freeze up.
6- after mail has run a lot, it won't let me attach files anymore-- I have to drag-and-drop.
7- When programs launch, they don't jump out of the doc anymore-- I have to mouse-over the doc to see them jumping. . .
8- I can't launch system preferences from the apple menu-- I have to go to the actual application and double-click.
9- My desktop pictures went away when I re-started.
10- Everything gets slower and slower until I re-start to perk things up a bit (every 3-5 days).
This all started when:
I reinstalled my OSX operating system. I reinstalled my operating system when my computer crashed. It recovered, but some quack told me it would be good if I reinstalled my OS. When I did this, I ended up with an older version of OS, and I couldn't get updates to get me back to where I was.
My Computer:
A desktop iMac from Christmas 2002.
I use this machine for hours every day, running large programs simultaneously and storing large files, filling up by desktop a lot.
OSX 10.2.8
640 MB
700 MHz PowerPC G4
My Hard Drive:
38.15 GB Capacity
8.95 GB Available
29.19 GB used
I have an aquaintance who said it sounded like I needed a newer version of OSX, so he let me use the software that came with his new Powerbook. When I tried to install his OS 10.2.4, however, my computer spat the cd back out. I even tried to boot from the CD, but it automatically ejected when I tried that, too. When I insert a blank CD, it also will no longer show up on my desktop when I choose the "Open Finder" option (as opposed to "open iTunes")
Ferdinand - Apr 28, 2006 - 11:28 am
The only thing I know is, that an PowerBook Install CD only works with PowerBooks. iMac Install CDs only work with iMacs. iBook CDs only work with iBook. Thats why the CD didnt work.
- Ferdinand
PS: I will re-open the question again, because some other Tech might be able to help you with this.
- Ferdinand
PS: I will re-open the question again, because some other Tech might be able to help you with this.
philippe99 - Apr 28, 2006 - 3:05 pm
Hi and welcome to macosx.com
before going going further in this issue, I will:
(1)repair permissions
Launch Diskutility (generally in Applications/Utilities)
On the left pane, select the drive
On the right, select the First Aid (or SOS) tab
Then click on repair permissions and let run; don not worry about messages like " new permissions...."
Quit DiskUtility
Shutdown and reboot
(2) download Macjanitor (http://personalpages.tds.net/~brian_hill/downloads.html), launches it and run all the 3 scripts maintenance at a glance; the maintenance scripts are Unix scripst designed to ensure a maximum of stability of the system
Test Word , Illustrator.
If this not help, we're now runnin the fsck maintenance Unix command.
The fsck utility is run from the command line.
To run fsck, you first need to start up your Mac in single-user mode. Here's how:
1. Restart your Mac.
2. Immediately press and hold the Command and "S" keys.
You'll see a bunch of text begin scrolling on your screen. In a few more seconds, you'll see the Unix command line prompt (#).
You're now in single-user mode.
Now that you're at the # prompt, here's how to run fsck:
1. Type: "fsck -y" (that's fsck-space-minus-y).
If the 1st pass says that nothing has to be repaired, try "fsck -fy"
Option "-y" forces a "yes" response to every question of the system, which is very important because answering "no" to a fsck question will stop the process !
Option "-f" forces fsck to chack a system that this command seems to have find "clean"
2. Press Return.
The fsck utility will blast some text onto your screen. If there's damage to your disk, you'll see a message that says:
***** FILE SYSTEM WAS MODIFIED *****
If you see this message--and this is extremely important-- repeat running fsck. It is normal to have to run fsck more than once -- the first run's repairs often uncover additional problems.. Normally, a healthy system rerquires up to 3 fsck; a dmagae system can require more than 6 fsck !
When fsck finally reports that no problems were found, and the # prompt reappears:
3. Type: "reboot" to restart,
or type "exit" to start up without rebooting.
4. Press Return.
Your Mac should proceed to start up normally to the login window or the Finder.
Try these and post back
Regards
Philippe
before going going further in this issue, I will:
(1)repair permissions
Launch Diskutility (generally in Applications/Utilities)
On the left pane, select the drive
On the right, select the First Aid (or SOS) tab
Then click on repair permissions and let run; don not worry about messages like " new permissions...."
Quit DiskUtility
Shutdown and reboot
(2) download Macjanitor (http://personalpages.tds.net/~brian_hill/downloads.html), launches it and run all the 3 scripts maintenance at a glance; the maintenance scripts are Unix scripst designed to ensure a maximum of stability of the system
Test Word , Illustrator.
If this not help, we're now runnin the fsck maintenance Unix command.
The fsck utility is run from the command line.
To run fsck, you first need to start up your Mac in single-user mode. Here's how:
1. Restart your Mac.
2. Immediately press and hold the Command and "S" keys.
You'll see a bunch of text begin scrolling on your screen. In a few more seconds, you'll see the Unix command line prompt (#).
You're now in single-user mode.
Now that you're at the # prompt, here's how to run fsck:
1. Type: "fsck -y" (that's fsck-space-minus-y).
If the 1st pass says that nothing has to be repaired, try "fsck -fy"
Option "-y" forces a "yes" response to every question of the system, which is very important because answering "no" to a fsck question will stop the process !
Option "-f" forces fsck to chack a system that this command seems to have find "clean"
2. Press Return.
The fsck utility will blast some text onto your screen. If there's damage to your disk, you'll see a message that says:
***** FILE SYSTEM WAS MODIFIED *****
If you see this message--and this is extremely important-- repeat running fsck. It is normal to have to run fsck more than once -- the first run's repairs often uncover additional problems.. Normally, a healthy system rerquires up to 3 fsck; a dmagae system can require more than 6 fsck !
When fsck finally reports that no problems were found, and the # prompt reappears:
3. Type: "reboot" to restart,
or type "exit" to start up without rebooting.
4. Press Return.
Your Mac should proceed to start up normally to the login window or the Finder.
Try these and post back
Regards
Philippe
m3gans - May 12, 2006 - 10:28 am
I started to run the fsck repairs, and they never finished! I ran at least 10 for hours, then I finally had to use my computer so I stopped, then I tried again, and the same thing. It took so long, I couldn't finish. I tried four times and had to interrupt the process after hours of trying to get this done. Should I give up?
philippe99 - May 13, 2006 - 6:26 am
Yes, you can stop running fsck. 1 or 2 hours on a 20-40g HD can be viewed as normal, not 10 hours !
What about the repairing permissions and Macjanitor ?
Philippe
What about the repairing permissions and Macjanitor ?
Philippe
m3gans - May 13, 2006 - 9:24 am
I ran macjanitor first. Not much happened.
philippe99 - May 13, 2006 - 11:27 am
When you reinstall the OS, do you perform an Archive & Install ?
In your case, I would think to make a clean install: erase and install. But of works, you need to backup your important data and retrieve all your original software cds (PHP, ..) and their related serials.
Just 2 other questions:
* do you install 3rd-party RAM boards ?
* do you use an DSL USB modem ? if yes, could you unplug it and make tests again ?
Philippe
In your case, I would think to make a clean install: erase and install. But of works, you need to backup your important data and retrieve all your original software cds (PHP, ..) and their related serials.
Just 2 other questions:
* do you install 3rd-party RAM boards ?
* do you use an DSL USB modem ? if yes, could you unplug it and make tests again ?
Philippe
m3gans - May 22, 2006 - 4:19 pm
I have a DSL Ethernet modem. Would that affect the tests?
I am afraid to run a clean install because I cannot backup my data because my cd drive won't recognize a blank cd anymore. (it will sometimes recognize other cds) Is there another way to backup documents?
Even then, would it be better to get a new os and install that, instead of my old one?
And if I have to buy a new OS, should I just buy a new computer?
(mine is only 3 years old, but it gets used heavily for my graphic design work)
I am afraid to run a clean install because I cannot backup my data because my cd drive won't recognize a blank cd anymore. (it will sometimes recognize other cds) Is there another way to backup documents?
Even then, would it be better to get a new os and install that, instead of my old one?
And if I have to buy a new OS, should I just buy a new computer?
(mine is only 3 years old, but it gets used heavily for my graphic design work)
m3gans - May 22, 2006 - 4:21 pm
Also, my dad did install extra memory when I got the machine.
philippe99 - May 22, 2006 - 5:02 pm
With such different kind of applications freezing as you face, I would suspect a defective RAM board. An ethernet modem cannot be responsible for such a behavior.
Do you have the opportunity to remove the extra RAM bank your dad installed and test the machine again ?
Yes, all will be very slower, but slow or not, you'll see if Word/.. crashes again
Philippe
Do you have the opportunity to remove the extra RAM bank your dad installed and test the machine again ?
Yes, all will be very slower, but slow or not, you'll see if Word/.. crashes again
Philippe
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