Ticket Options

Question Profile

Question Details

TICKET ARCHIVE -> Quicksilver closing immediately

Spraypaint - Nov 1, 2007 - 7:49 pm

Problem: I download the .dmg file of quicksilver. Then I would execute QS and the big QS symbol spins onto the screen, but then it would disappear.

Attempted solutions: Looked EVERYWHERE. I've tried to repair disk, reinstall, delete everything and reinstall. Nothing seems to work.

earthsaver - Nov 1, 2007 - 9:52 pm

You installed QS by copying it from the disk image to your Applications folder first, right?

- Ben

Spraypaint - Nov 1, 2007 - 11:15 pm

Yes, I would put the disk image into applications folder. And open it from there.

earthsaver - Nov 1, 2007 - 11:19 pm

I'm confused. You're putting the disk image into Applications?, or QuickSilver?, after which you would eject the mounted image and trash the image file (.dmg).

Spraypaint - Nov 2, 2007 - 10:02 pm

I would put Quicksilver into the applications folder. Unmount the image, then trash the .dmg file. This SHOULD install Quicksilver, and it does. But when I attempt to open QS, it would load the program long enough for the QS picture to spin up, but then immediately close.

earthsaver - Nov 3, 2007 - 12:12 am

Are you aware that Quicksilver is normally a background, undocked application? That is, it doesn't appear in the Dock, yet runs fine. The QS logo splash screen simply lets you know that it has launched; this can be disabled in preferences.

So, are you sure QS isn't running? Have you tried pressing Command+Space to activate it?

Spraypaint - Nov 4, 2007 - 12:44 am

Yes I am sure because it worked one day, but the next it didn't. I tried to invoke it, but it doesn't work. I've tried deleting every file and starting over again, but it never works.s

earthsaver - Nov 4, 2007 - 6:53 am

I'm sorry I'm not sure what to offer next, Allen, and I'm sorry to delay your frustration now by three days. I'm reopening your question for another tech to address.

Spraypaint - Nov 4, 2007 - 9:31 pm

Oh it's perfectly fine. Don't worry about it, thank you very much for your time.

TechSupport - Nov 7, 2007 - 9:40 pm

We apologize for not being able to resolve the issue you asked of us. It is the absolute worst case scenario for us to do this. In our review of why this happens, it generally is related to either the particular issue being addressed or frequently, incomplete or incorrect information provided. We hope by moving your request to the public forums that you will be able to get a solution without leaving you empty handed.

Your ticket has been closed with our support team. Your request has just been posted to Mac OS X System & Mac Software and is available for your viewing at:

http://macosx.com/forums/showthread.php?t=296275

Again, thank you for using Macosx.com. We hope you will consider using us again in the future.