Ticket Options
Question Profile
| DATE | May 21, 2007 |
| TICKET | #334227 |
| STATUS | Closed |
| SUBJECT | Quicktime doesn't work |
| CAT | Computers, Operating Systems, Applications or Connected Devices |
| TYPE | Operating System Features, Bugs and Problems |
| DESC | Apple |
| DESC | 10.4.X (Tiger) |
| PLATFORM | Apple Macintosh (PowerPC G3,G4,G5) |
| MODEL | iMac |
| PROC | 400 MHz |
| RAM | 1 GB SDRAM |
| DRIVE | 74.56 GB |
| NAME | TOMAS |
| USERNAME | GYPSYVANMAN |
| TECHNICAL | Little Experience |
| ISSUE | Totally Lost |
Question Details
TICKET ARCHIVE -> Quicktime doesn't work
GYPSYVANMAN - May 21, 2007 - 8:05 pm
QuickTime doesn't work. It just shows a lightened QuickTime logo with a question mark over it. I use 400 MHz PowerPC G3.
LKT - May 22, 2007 - 11:06 am
Hi, Thomas,
Did you recently upgrade your Quicktime player?
The first thing to try is to delete the Preferences for Quicktime. To do this, go to the Library folder in your home user folder. (There are two Library folders. If you aren't sure which one to go to, from the Finder menu, select Go-Home.) Then open the Library folder. Go to the Preferences folder and find the file called
com.apple.quicktime.plugin.preferences.plist
Delete this file, log out, then log back in.
This should fix the problem. If it doesn't please let me know and we'll keep trying.
Leigh
Did you recently upgrade your Quicktime player?
The first thing to try is to delete the Preferences for Quicktime. To do this, go to the Library folder in your home user folder. (There are two Library folders. If you aren't sure which one to go to, from the Finder menu, select Go-Home.) Then open the Library folder. Go to the Preferences folder and find the file called
com.apple.quicktime.plugin.preferences.plist
Delete this file, log out, then log back in.
This should fix the problem. If it doesn't please let me know and we'll keep trying.
Leigh
GYPSYVANMAN - May 22, 2007 - 10:58 pm
Leigh,
Thank you very much, that fixed it.
TOMAS
Thank you very much, that fixed it.
TOMAS
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