Ticket Options

Question Profile

Question Details

TICKET ARCHIVE -> Recent upgrade Quicktime 4 Mac osx tiger

HarveyX - Dec 12, 2007 - 10:17 pm

Now all I get, even on utube is a Q with a ?, no content. What can I do?
BH

earthsaver - Dec 12, 2007 - 11:27 pm

Probably a problem with one of the QuickTime Internet plugins. There should be two in Macintosh HD/Library/Internet Plug-Ins: QuickTime Plugin.plugin and QuickTime Plugin.webplugin. If one or both are there, trash it/them, and then download and reinstall QuickTime.

Does it still not work after restarting?

- Ben

HarveyX - Dec 13, 2007 - 11:36 am

I did what you recommended without success, but then I redownloaded Flash Player & it worked. The only problem is that I have to reinstall Flash every time I restart the computer. Ever heard of that?
Barbara

earthsaver - Dec 13, 2007 - 1:56 pm

I don't know what the connection would be between Flash and QuickTime; QT isn't set to play Flash content by default, though the option is there. But you're now the second active ticket I'm handling right now with a Flash fails on restart issue. I'm tempted to recommend manually downloading and reinstalling the latest combo update. Otherwise, I don't know what to suggest and will reopen your question for another tech to address.

HarveyX - Dec 14, 2007 - 2:14 pm

HarveyX - Dec 14, 2007 - 2:20 pm

Today it seems to be working without downloading update!??? So no response needed at this time. Thanx for your help.
Barbara