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TICKET ARCHIVE -> Remote Desktop Connection Does Not Work

frankbressler - Oct 27, 2005 - 10:36 am

Hi.

bobw - Oct 27, 2005 - 12:24 pm

Ticked closed. Reason: Duplicate

frankbressler - Oct 27, 2005 - 12:36 pm

I'm not sure what happened to the body of my message, so here it is again:

I've downloaded and installed remote desktop connection for mac, but when I attempt to open it, it locks up. Any suggestions? Thanks!

bobw - Oct 27, 2005 - 12:41 pm

Hi Frank

What version of OS X are you using?
What Remote desktop did you download?
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Bobw - Macosx.com Tech Support

frankbressler - Oct 27, 2005 - 12:44 pm

os x 10.3.9 (I just installed the lastest updates last night).
Microsoft Remote Desktop Connection Client 1.0.3 for Mac

Thanks!

bobw - Oct 27, 2005 - 12:55 pm

Frank

Did you follow the instructions here;

http://www.microsoft.com/mac/downloa...gnosysreq=True
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Bobw - Macosx.com Tech Support

frankbressler - Oct 27, 2005 - 12:59 pm

Yes, indeed. It seems to have installed successfully, it just wont start up, it locks and stays on the dock and bounces (cute, but not helpful).

bobw - Oct 27, 2005 - 1:04 pm

Frank

Try Repairing Permissions using Disk utility in your Utility folder.
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Bobw - Macosx.com Tech Support

frankbressler - Oct 27, 2005 - 2:28 pm

It did not help. Any other suggestions?

bobw - Oct 27, 2005 - 2:35 pm

Frank

I would uninstall it, Repair Disk booted off the OS CD and Repair Permissions again, then reinstall and see if that helps.

What are you using this for?

You can use OSXvnc to control/observe both Macs and PCs;

http://www.versiontracker.com/dyn/moreinfo/macosx/16699
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Bobw - Macosx.com Tech Support

frankbressler - Nov 4, 2005 - 1:33 pm

The issue has been resolved. Apparently it was a rights issue. Once I logged into the machine as administrator, remote desktop worked fine. Thanks.