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TICKET ARCHIVE -> restoring software

No Wonder User - Jan 19, 1999 - 11:04 pm

Knowledge Level: Intermediate

Problem: Software
Computer Type:
Model: performa 6400
RAM: Not related
RAM Enhancer: None
OS Version: Not Listed

Description:
I just installed 8.5. Now my apple fax extension is missing. Thr dialouge box said to reinstall apple fax. I checked my original system disk, 7.5.3, and I couldn't figure out how to do it. I did do it once before so I know that it is possible. Can you help? Thanks

Send Attachments? Yes

No Wonder Tech - Jan 20, 1999 - 1:15 pm

20 Jan 1999

Good morning, Sharon --

Unfortunately, the new OS deletes all of the thngs that it does not support. That is why it is so important to "back up" your hard disc regularly or at least the key elelments of it.

I am not certain, but I think Apple Fax is no longer supported by the new Mac OS since all of the Modems manufacturers now supply their own fax software. What make and model of modem do you have? Did it come with software for faxes?

To learn whether or not Apple OS still supports faxing with its OS is a question I think only Apple Tech Support an answer.

Frank Brunner
No Wonder